We are here to earn your trust and ease you into the hoarding cleanup process.
We handle the toughest scenes with dignity and compassion.
We offer medical waste disposal and train others on its safe handling.
We help protect first responders with deep, professional cleaning.
Even if you don’t have all the answers, we’re ready to answer your call—24/7/365. You’ll always reach someone calm and experienced who knows how to help.
Call anytime to talk to real people who care.
We don’t just clean—we help people through some of their hardest days. Whether you're dealing with loss, clutter, or a major cleanup, you’ll be treated with respect, compassion, and the urgency your situation deserves.
People choose us because we are part of the community. We earn jobs over big-name companies because we are local and we care.
When something serious happens, we stay calm. We listen first, move with care, and handle each job with discretion, empathy, and professionalism.
We’re here to help you feel safe again—and we’ll walk with you every step of the way.
We’re family-owned and truly care about our customers. You’ll be treated with compassion, respect, and the urgency your situation deserves.
Based right here in Asheboro, we’re in the Chamber of Commerce, involved in the schools, and proud to serve our neighbors with heart and professionalism.
Help First, Business Second is our motto. It’s more than just a slogan—it’s how we live and serve. I was looking for a way to start a business and a way to be of service to the community.
Coming from a military and law enforcement background, I liked the idea of being able to help individuals and families get through situations that are difficult to deal with.
At Bio-One ATX, everything we do is in an effort to help individuals and families get through whatever situation they're dealing with and get their life back on track. That means putting people first, not the job, not the business.
Help First, Discretion Always is a phrase that we use when we talk about how we do our cleanups and how we deal with our customers—not only our customers, but also the community around our customers. We know these moments are painful. That’s why we’re always going to put the privacy and the comfort of our customers first.
This isn’t just work. It was an opportunity for me to continue serving.
Even a phone call looking for answers is a big step in itself. That’s something we never forget when someone reaches out. When you call us, we'll ask for basic information, try to understand over the phone what your goals and expectations are for the situation you're in or have been placed in. It’s not just logistics—we know you’re likely dealing with something deeply personal or emotionally hard.
We will be clear and concise in our communication and we will answer any questions that we can over the phone to prepare you for our walkthrough. If needed, we might ask for a few photos, but nothing replaces an in-person visit.
We do not charge for our estimates and we prefer to be accompanied by the homeowner if possible. But if not, we’ll still do what it takes. Once we've had the opportunity to walk through the property, we'll likely take photos and/or videos that will help us with the estimation process and create a plan that fits you. If you need our services, reach out for a free consultation and walkthrough.
Help First, Discretion Always is a phrase that we use when we talk about how we do our cleanups and how we deal with our customers—not only our customers, but also the community around our customers. That means protecting not just your space, but your dignity, your story, and your privacy at every step.
Our vehicles are all unmarked. You won’t see our team walking around in hazmat suits outside your front door. Our technicians are not gonna be walking around in your front yard in a biohazard suit. Instead, we’ll find a garage or discreet entry spot and prepare privately so you can keep your situation your own.
We're understanding and compassionate of the situation that you're in. Whether we’re cleaning or just showing up to talk, it will stay between you and us. You don't have to worry about us talking to other members of the community about what we're doing in your home. That’s our commitment.
One of the customers that really sticks out in my mind was actually one of our hoarding customers. This was someone who was in danger of being evicted from their property. A year later we’re still talking to them. We check in, help with errands, even helped with an emergency room trip when no one else picked up the phone.
This person kind of latched on to us as somebody that they trust. That trust is exactly what we’re here to build. That’s really what our underlying goal is—to have people get to that level of comfort with us.
We're actually there to help them figure out the stuff that's important to them—the personal belongings that they do need and that they want to keep. It's not about trash bags or dumpsters.
We want them to be able to operate in their space safely and efficiently and get back to living.
That’s the level of care that we want to be able to offer people.
We follow a process when we clean, and we always clean to a specific standard. But that’s not where it ends. The last thing that we do before we leave a scene is test the object or the space. If anything still reads positive, then we’re going to re-clean it and do another round of testing. We’re not done until the final results are clean.
In certain situations, we’ll do a disinfecting fog. That means the floors, ceilings, walls—even the air. Every inch matters.
And we don’t just verify cleanliness on our terms. We typically will do a post-walkthrough with the individual or the family. We go over everything to make sure it’s right in your eyes, too. We will not leave a situation until a customer has walked through it with us and said they’re satisfied with the job we’ve done. If anything needs fixing, we are gonna make it right—even if we’ve already left. That’s how we work.
We understand that calling us means something serious has happened. That’s why we lead with compassion, clear communication, and respect every step of the way.
Our team is calm under pressure and ready to help, no judgment, just support.
You don’t have to do this alone.
We’re based in a rural area where people are used to handling things themselves. But when someone needs help, we show up 24/7 with compassion and care.
We’re part of these communities, not just working in them. So when someone needs this vital service, we show up fast, with discretion, empathy, and professionalism.
We also work closely with the Asheboro Police Department and Randolph County Sheriff’s Department—trusted partners who refer us to families in need.
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