Glossary

Biohazard - Any type of biological waste or biological agent, such as a virus, that can be a threat to humans. Biohazards must be eliminated by professionals such as Bio-One, otherwise they can cause serious health effects. Continuous exposure to biohazards, if not properly removed, can lead to long term adverse health effects.

Biohazardous Agent - A biological agent or condition (an infectious organism or insecure laboratory procedures) that is a hazard to humans or the environment.

Biohazard Remediation - The cleanup and disinfection of any biohazard situation: hoarding, commercial or industrial accidents, chemical spills, contamination scenarios.

Biological Waste - Any material that contains or has been contaminated by a biohazardous agent.

Crime Scene Cleanup - Cleanup and disinfection of blood, other bodily fluids, and other potentially infectious materials from a crime scene. (OPIM)

Cleanup Operation - When hazardous substances are removed, confined, stabilized, or in any other manner taken care of; the end goal being to make the scene safer for people or the environment.

Decontamination - The removal of hazardous substances to avoid or minimize potential dangerous health effects.

Hazardous Materials Response (HAZMAT) - An organized group of trained professionals who handle and control hazardous substances; quite often, requiring very close proximity to the substance.

Kathyleen Brooks, Chicago, 09/2020

We were referred to Bio-One by a friend, after heavy rains resulted in water and sewage damage to our basement. Our experience with Bio One was excellent. Brian and his team are very professional, did a great job and communicated with us every step of the basement cleanup. We would definitely use them again and recommend them to others. It was a pleasure to work with Bio-One Chicago North.

Carolyn Boudreau (Carolyn Sundlof), Chicago, 04/2020

Brian and Lynn are reliable, very prompt, communicative, and empathetic. I have worked with them on two separate situations, one involving a dear friend and a multiple home situation. Another situation involved a hoarding tenant. Both times they have been extremely professional and made me feel like our case was solitary focus. They provided detailed reports on end of day and mid day for these bigger jobs and always locked up and communicated about check in and check out of the spaces. In both situations, they listened and learned about the folks with whom they were working to provide search and hold services for specific items. They still hold a weekly appointment longterm to help organize and let go of items in the larger of the two situations mentioned above. In this longer term job, they provide consideration in the items being sorted and removed, discretion, and real care for the person with whom they are working. It was a difficult and very lucky day the day I first called Bio-One. It is a relationship I feel incredibly privileged to continue.

Sam Kinzie, Chicago, 03/2020

Brian and Lynn are an absolute pleasure to work with. I needed to use their services during a very difficult time and their professionalism, compassion and promptness went above and beyond what I would expect. They were very understanding of my situation and did a very thorough job both times that I needed them (for cleaning and then junk removal). I cannot recommend Bio-One enough. I will definitely be referring them to everyone I know.

Jeff Getlin, Chicago, 2019

I had an exceptional positive experience with Bio-One. The owners are very nice and were quick to respond to a bad situation. They were very professional and did a stellar job! They worked with me to make sure everything was done to my satisfaction. I would highly recommend this company.

Matt Zivick, Chicago, 2019

Was referred to Brian and Lynn at Bio-One from our insurance agent when we had some water in come in the basement during a heavy rain. They suggested we reach out to them to see if we were developing a mold issue. Brian and Lynn both promptly came out the next business day from my call to them. Good news was we had no mold issue and the cost to us for the on site evaluation was zero. My wife and i were very impressed with their prompt response and thorough evaluation of our situation. They were very professional and personable. Would HIGHLY recommend this team!

Paula Uscian, Chicago, 2020

We retained Bio One to remove some furniture before my mother's house was sold. Brian came to the house promptly to review what needed to be moved and provide us with an estimate. We liked that Bio One has typical business insurance coverages in place. Some competitors are run more like side gigs without such protections. We also liked that Bio One would deliver anything in condition to donate to Habitat for Humanity. Some competitors will often pitch much of what they pick up and can't find someone to buy/take from them. Brian and his team clearly have moved furniture many times before, and were very effective and professional in clearing the house. We had 1-2 challenging pieces they figured out how to move cleanly. They kept us advised throughout the process and finished well within the time estimates they provided. The pricing seems comparable and competitive with other doing similar work. They also are very personable and easy to work with. My brother decided to keep a bookcase. Bio One had a job the next day near where he lives; Brian and his wife delivered the bookcase to my brother at no additional charge. We would use Bio One again for similar work, and will recommend them to friends and family.

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Glossary

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