Bio-One of Eugene decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 541-799-5113Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 541-799-5113
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Tiphanie Bello, Eugene, 9/1/2022
Erik was a lifesaver! He came within 2-3 hours of my call. He was very kind to my mother during a difficult time. He even made sure she had something to use when she was throwing up. Very professional and great with communication.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Robert G, Eugene, 7/12/2022
Owen McGovern of Bio-One was very thorough and professional in addressing the clean up under our house. Owen is very courteous, was on time and answered all of our questions and concerns. By providing before and after photos there was no doubt to the work that was completed. Our home went up for sale shortly after Owen completed his work and needless to say the inspection went well. I am so pleased that we were fortunate enough to have Owen on the job. I highly recommend Bio One and would not hesitate to use their services again. Thank you so much Owen we truly appreciate the great work!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Valerie Breedlove, Eugene, 7/12/2022
Bio-One owner, Owen McGovern, immediately responded to my on line inquiry, and came after conventional working hours to view the task, explaining the process very thoroughly and clearly. He contacted my insurance company immediately, contacting me promptly with the arrangements. He and his assistant arrived the very next day well ahead of the arranged job start time and finished well within the estimated completion time. He and his assistant were careful, sensitive, and were shining examples of professional courtesy and expertise. They quietly and efficiently went about their tasks, cleaned up after themselves, leaving a pristine task site. I would highly recommend this company and owner, Owen McGovern.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Karen Chilina, Eugene, 7/12/2022
I very highly recommend Bio-One Eugene for extreme cleaning and biohazard cleanup. Owen and his crew are conscientious, hard working, responsive, and they do great work!!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
sandy dillin, Eugene, 4/1/2024
So fast so honest and if you’ve ever needed somebody like this in this industry, that’s what counts
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Marissa Harvey, Eugene, 10/1/2023
Erik was amazing. He took on an intense job and did a fantastic job. He was kind and also great at communicating progress/ needs in an understanding timely way. In a moment when you are in a place where you need this help, there is no one better than Erik.

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.