Bio-One Of Pittsburgh decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 412-414-3101Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 412-414-3101
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Linda Domme, Pittsburgh, 04/2022
Nick and his team were awesome! Responsive, knowledgeable, and fair pricing. Bio-One was the company we needed for several difficult situations within a relative’s home! Thank you!! Highly recommend!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Elaine Beck, Pittsburgh, 01/2022
I had an excellent experience with Bio-One of Pittsburgh. I recently hired Nick Phelps and his crew to clean a hoarder situation in a condo that I own. Nick responded quickly to my initial call and sent a very detailed proposal in less than a day after assessing the project. Nick and his crew were on time, respectful of the building rules, followed all Covid precautions, were very thorough and tidy and overall caring individuals. Nick was also very flexible about splitting the job into two different days. Nick's email and phone communication was excellent, confirming every detail along the way.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Kathy Mataya, Pittsburgh, 01/2022
I had a family member who became very depressed and lived in his car for 3 months. He had to be hospitalized and I became responsible for him. His car was parked at an emergency room filled with any and everything. I didn't know what to do to with the mess/smell from the car. I found Nick Phelps of Pittsburgh Bio-One on-line and asked if his service included autos. He had never done a car but was very quick to come to look at it and give me an estimate. I became very emotional every time I talked about the state of the car and he was very understanding and compassionate. He took the car and in less than 24 hours had done an amazing job of cleaning, sanitizing and deodorizing WITHOUT JUDGMENT. He is a great guy and I can't thank him enough. I can't give him enough stars. Thanks Bio-One!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Susanne Cole, Pittsburgh, 01/2022
Bio-One was excellent - Nick was fantastic. Answered my call immediately and scheduled to come out the very next day. Made a difficult situation much better. Very professional, told me what to expect and gave me deatils of the work to be performed. The team was great, worked within the time frame and completed the job exactly as described. Did a wonderful job. Worked with my insurance company and assisted throughout the process. Would highly recommend to anyone!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Lindsey Merlock, Pittsburgh, 12/2021
My family went through a very traggic time and the second I called, Bio-One (Nick) answered right away. They helped us through the entire process, made things easy to figure out, and were very quick, respectful, and all around great people. I highly recommend them for any needs and will be forever greatful for there professionalism at a time most needed.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Kay Persing, Pittsburgh, 11/2021
Bio-One (Nick) went above and beyond to help us. Not only was their service almost immediate, the personnel were friendly, easy to speak with, and offered assistance where I had additional difficulty. Nick made an awful situation a little bit easier to bear. I truly appreciate his kindness and exceptional customer service. Kay Persing

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.