Bio-One of San Francisco decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 415-966-0319Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 415-966-0319
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Laura Saunders, San Francisco, 07/2025
Diego and team are fantastic. They are smart, hard-working, respectful, and kind. I had a hoarding cleaning - they worked with my limits, found things I needed them to find, found other things (a passport!) that I hadn't even asked them to find, and in 2 days transformed my house from a toxic site to a home. Part of my direction was to save all photos, books, and paperwork. It took longer, but they stacked them neatly around the edges, by category, making it much easier for me to deal with them. I heartily recommend Bio One of San Francisco. They are safe to work with and worth the money!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Robert Onaga, San Francisco, 07/2025
If you've ever seen the show hoarders, then you need a team like this one to help you out. Diego and his team were hard-working, communicative every step of the way and very understanding/compassionate throughout the whole cleanup process. The project we hired them for was easily worse than many of the hoarders episodes. Tons and tons (literally) of e-waste, biohazard waste, and things that would condemn a home in a heartbeat. They didn't bat an eye and did everything from junk removal, biohazard remediation, to deep cleaning of the home. They brought a 40 cubic yard dump truck and hauled away 5 dump trucks worth. Every day was a noticeable achievement. What we thought was an insurmountable project suddenly became doable. And most of all, the amount of burden Diego and his team lifted off our shoulders (literally and figuratively) was incredible. Given the scope of work and our timeline (mine, not Diego's) we stopped about 2/3 of the way through and hope to have Diego and his team back out on site later in the year to finish up the remaining 1/3. 100% would recommend his team to anyone.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
K. Ford, San Francisco, 06/2025
Miracle workers! This team did such a great job — they were helpful, professional, really good communicators, and very detail-oriented. I'm very detail-oriented myself and it takes one to know one.😉 Can't recommend them enough!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Steve Xavier, San Francisco, 05/2025
Diego and his crew were so kind and helpful during our time of loss. They did such a wonderful job cleaning and disinfecting the area. It was a pleasure working with people who make a difficult time so much easier. I strongly recommend Bio-One of San Francisco for this specific type of cleaning.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Mitch Cohen, San Francisco, 4/2025
Diego was really easy to work with. Got a fair quote, that was clearly spelled out. Work was done thoroughly and on time. Communication was easy. Highly recommend.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Liza Cardenas, San Francisco, 4/2025
I highly recommend Bio-One of San Francisco. I felt overwhelmed by the enormity of the job I had and Diego reassured me every step of the way. Diego and the crew exceeded every expectation I had and were incredibly professional and thorough. I would highly recommend Bio-One of San Francisco to absolutely anyone who needs help with a cleanup!

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.