The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma

Avoid spreading bloodborne pathogens

Ensure the remediation is completed safely

Expect the job to be done right

Receive help filing an insurance claim

When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.

The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.

Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.

Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.

Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:

Has law enforcement released the scene?

If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?

Are you the property owner or do you rent?

If renting, a renter only has authority over personal items. Do you have contact information for the property owner?

Do you have homeowner’s insurance or renter’s insurance?

Is there anything you want us to find or save for you?

Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?

What is the best way for our team to access the home?

Would you prefer to sign our work order in person or electronically?

Are utilities, such as water and electricity, working?

Where is the best place to park?

Call 24/7: 636-279-9570

Kevin Townsend, Wentzville, N/A

I would highly recommend Bio-One STC for any job you may need. I have known the owners for over 10 years now and they are some of the most loyal, caring, and hard working people I have ever met. On top of the great work they do, they are involved and support the communities they service. If you are looking for personal service with professionalism, Megan and Amanda will undoubtably give it to you. So many times to companies you are just a bid or a paycheck, but not with this company. Megan and Amanda will truly be able to make a horrible situation that someone may be in, just that much better.

Mandy Smith, Wentzville, N/A

Megan and Amanda are amazing! They provide quality work during difficult situations. They go above and beyond because they truly care about their customers. If you are in need of help whether the task is big or small and you want it done right the first time then this is the company you should hire!

Katie Schummer, Wentzville, N/A

I HIGHLY recommend Bio-One STC! We had a death in our family and Amanda, one of the owners, came with her crew and took care of not only the death clean up but also took care of the hoarding situation in the home. It was so overwhelming at first thinking of everything we had to do but Amanda and her team just took care of it all for us AND was able to run most of it though home owners insurance- so little money out of pocket for myself and my family. It’s hard to find a company who is efficient and compassionate and who puts the client first and we found that Bio-One STC exceeded any expectations we had. If you have any type of unfortunate situation, call Amanda with Bio-One STC- you won’t regret it- we absolutely don’t!

Erica Henderson, Wentzville, 2019

Bio-One STC helped me and my family during such a difficult time beyond what was expected. Amanda, one of the owners, answered my call late at night, came to the scene to make sure it was taken care of properly, and followed up with me afterwards to make sure I was satisfied with her team's work. She was beyond compassionate, professional, and empathetic and I would highly recommend Bio-One STC to anyone dealing with a traumatic situation. The personal care we received was beyond anything we could have ever imagined.

Brandi Cross, Wentzville, 2020

This company is AMAZING! They sent me a quote right away, based on pictures that I sent. They scheduled the clean up the same week. The crew worked their butts off and the end result exceeded my expectations, like WOAH!!!!!!!!!! They were very professional, compassionate, and tender in dealing with a sensitive issue and emotions, and left the feeling of dignity and respect with the homeowner. They did much more than clean a war zone. They gave someone hope again where there was very little. Thank you. Truly.

Susan D, Wentzville, 2021

Megan and Amanda responded quickly with an incident in one of the cars. The tech was friendly and professional and did a great job!! I would highly recommend them for any type of clean up!!

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Tips When Calling Bio-One

Contact the biohazard & crime scene cleaning team nearest you.

Name of the insured

Insurance carrier

Policy number

Date of loss

Tips When Calling Bio-One - Trauma Scene Cleaning