When Life happens, Bio-One of Rochester answers the call.

Professional Crime Scene & Biohazard Cleanup Services in Rochester

As elite crime scene cleanup and decontamination specialists, we believe in helping people first and tending to business second.

With our emergency services clean up, we take care of the messy jobs that most cleanup companies shy away from. From odor removal to blood cleanup and beyond, we're 100% discreet and professional while doing it.

We take a collaborative approach to cleanups, remediating impacted spaces and locations so you can begin to move forward. That's why we work closely with the following organizations to keep neighborhoods clean and safe for our loved ones:

  • Local authorities
  • Communities
  • Emergency services personnel
  • Victim services groups
  • Hoarding cleanup task forces
  • Apartment communities
  • Insurance companies

At Bio-One of Rochester, you never have to go through a traumatic event by yourself. Our trusted, experienced, and discreet professionals are available to you 24/7.

We're ready to help you every step of the way with our trusted crime scene and biohazard cleanup services.

Emergency response hotline

Get in touch with our 24/7 biohazard & crime scene cleaning team today

Call me directly:Kevin Kitchen
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Respond
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Monica Lowrie

Unfortunately there may be a time crime scene services are needed. Bio-One will leave fully habitable / operational property with complete discretion and unmarked vehicles at any spec...

Mark Bankert

Kevin is a real stand up guy! I can always count on him to finish a project and exceed my expectations. He’s intelligent, knows what he’s doing, and very responsible. I highly recom...

Josh Henry

Kevin & his team are fantastic & deliver home runs on every level. Highest marks.

Ann Blue

Kevin approaches every aspect of his life with kindness, compassion, empathy and after careful observation, a plan for how to leave the situation better than he found it. I cannot thin...

Devon Alcorn

My experience with Bio-One of Rochester is limited to my interactions with and observations of the company's owner, and I cannot express in this medium what a professional, thorough, an...

Trusted By
Fentanyl Remediation

Where Crisis Meets Compassion

Bio-One responds when families need more than just cleanup—they need someone who truly cares.
Five Star Experience
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Help first. Business second.

We provide compassionate, discreet biohazard cleanup, restoring safety and peace of mind in times of crisis.
Suicide Cleanup Icon

Suicide Cleanup

We clean with care, helping families begin to heal.

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Crime Scene Cleanup Icon

Crime Scene Cleanup

We remove hazards so you can move forward safely.

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Blood Spill Cleanup Icon

Blood Spill Cleanup

We clean thoroughly to restore safety and peace of mind.

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Hoarding Cleanup Icon

Hoarding Cleanup

We are here to earn your trust and ease you into the hoarding cleanup process.

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Decomposition / Undiscovered Death Icon

Decomposition / Undiscovered Death

We handle the toughest scenes with dignity and compassion.

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Medical Waste Disposal Icon

Medical Waste Disposal

We offer medical waste disposal and train others on its safe handling.

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Emergency Vehicle Decontamination Icon

Emergency Vehicle Decontamination

We help protect first responders with deep, professional cleaning.

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Odor Removal Icon

Odor Removal

We will find the source and remediate it.

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We respond 24/7.
Request a service now.

Bio-One of Rochester

    When Life happens, Bio-One of Rochester answers the call.

    Work with us

    Three simple steps. One compassionate team.
    1

    You call as soon as you need help:

    We understand that bad things happen when you least expect them to. That’s why we’re available 24/7 so we can be there for you when the unthinkable happens.
    2

    We provide comprehensive remediation:

    We understand that certain Life events can be traumatic to experience alone. That’s where we come in, decluttering your home, cleaning up a crime scene, or decontaminating a biohazardous site with the utmost discretion and professionalism.
    3

    We work directly with your insurance:

    We understand that communicating with your insurance provider can be confusing and overwhelming, even in conventional situations. That’s why we deal with them directly, by opening a claim and working alongside the adjusters to lift the burden off your shoulders. Your insurance will typically cover 95% of our costs, which is just another win when you’re already in a tough spot.

    Ready For Anything 24/7/36

    Three simple steps. One compassionate team.
    Always here. Always ready. No matter the hour, you’ll reach someone who listens, cares, and knows how to help.

    Call us anytime—24/7/365—for fast, compassionate service from a local Bio-One expert.
    Schedule a Service
    Why choose Bio-One of Rochester?

    Discrete & Fast Emergency Services & Trauma Clean Up When You Need It

    At Bio-One of Rochester, our motto is 'Help first. Discretion always.' when it comes to trauma clean up.

    As trusted, experienced, and discreet professionals, we live and breathe this ethos whenever we visit your home, a crime scene, a homeless encampment, or a biohazardous site in the New York area and throughout Rochester.

    In 2024, the Democrat & Chronicle reported that 183 people were the victims of gun violence in Rochester, with 27 of those individuals becoming fatalities. In these scenarios and beyond, we offer specialized clean-up and decontamination services that cater to your needs:

    Call Us 27/4
    Your Local Cleanup Partner

    Rooted in the community. Driven by compassion.

    The person behind your local Bio-One isn’t just a business owner—they’re a neighbor who cares deeply about helping others through life’s most challenging moments. Trained, certified, and ready to respond 24/7, they lead a team committed to doing the right thing with discretion, empathy, and professionalism.

    You can trust that when you call, you get real help from someone who truly understands.

    Kevin Kitchen

    My name is Kevin Kitchen, and I'm the owner of Bio-One of Rochester. I became a part of Bio-One to give back to the community and support families during personal tragedies. Through my own life experiences and the valuable lessons learned from family and friends, I've developed a deep empathy for those going through difficult times. My mission is to extend a helping hand and assist in taking those crucial first steps towards life and property recovery. My approach is built on compassion and understanding, and I am committed to restoring not only properties but also the lives and well-being of those I serve.
    Learn more about me and my mission
    Call Us 24/7

    Why Bio-One of Rochester is the Best Team for the Job

    There's a reason why Bio-One of Rochester is considered the best company in the cleaning services industry within the greater New York area.

    With more than a decade of expertise, we provide unparalleled cleanup and decontamination services as a result of crime, disaster, or misuse that's built on compassion, diligence, and professionalism.

    Whether you're in law enforcement, government, property management, or a local resident, we have the requisite experience for death, crime scene, suicide cleanup, medical waste disposal, and other biohazard cleanup to serve you and your community when you need it most. When you book a specialized cleanup with us, you'll get:

    • Communication that's clear and supportive from a responsive team member
    • Access to a cleanup company that's locally owned and operated
    • Access to local cleanup and decontamination teams in Rochester and the surrounding areas
    • A team that's experienced and trained with a comprehensive approach to cleaning and decontamination

    We also guarantee our collaboration with insurance companies so you can focus on the situation at hand. If you need us to arrive in unmarked vehicles, we'll do so happily to protect your privacy. For more information about us, we have verified 5-star Google reviews from our customers to back up our proven reputation and experience as a leader in crime scene cleanup and biohazard decontamination services.

    At Bio-One of Rochester, you call-we respond-then clean.

    It's that simple.

    Meet my team

    What our clients say

    decontamination and biohazard cleaning services reviews
    Devon Alcorn, Rochester, 11/2023
    My experience with Bio-One of Rochester is limited to my interactions with and observations of the company's owner, and I cannot express in this medium what a professional, thorough, and thoughtful person Kevin is. His attention to detail and being such a careful listener will help ease stress.
    decontamination and biohazard cleaning services reviews
    Josh Henry, Rochester, 11/2023
    Kevin & his team are fantastic & deliver home runs on every level. Highest marks.
    decontamination and biohazard cleaning services reviews
    Mark Bankert, Rochester, 11/2023
    Kevin is a real stand up guy! I can always count on him to finish a project and exceed my expectations. He’s intelligent, knows what he’s doing, and very responsible. I highly recommend Bio-One!
    COMMUNITY

    Areas We Serve

    We live here, we care, and we’re proud to serve our neighbors.

    We love the people, places, and spirit of the communities we serve. That’s why we show up 24/7—to help our neighbors through tough moments with care, compassion, and respect.

    From local families to first responders, we’re honored to be a trusted part of the community.
    Serving Rochester and Surrounding Areas
    Find your nearest Bio-One office

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    Frequently asked questions

    What types of situations does Bio-One handle?
    We clean biohazards, trauma scenes, suicides, unattended deaths, hoarding situations, and more—discreetly and with care.
    Are you really available 24/7?
    Yes. No matter the time or day, someone from our local team is always ready to answer your call.
    Will my information be kept private?
    Absolutely. Upon request, we arrive in unmarked vehicles and treat every situation with total discretion and respect.
    How quickly can you arrive?
    We respond quickly—usually the same day. We’re locally owned, so we can get to you quickly.
    Do you work with insurance?
    Yes. We’ll work directly with your insurance provider to help make the process easier for you.
    What happens when I call Bio-One?
    A kind, trained expert will listen, explain the next steps, and guide you through the process—no pressure, no judgment.
    Is your team trained for hazardous cleanup?
    Yes. Our technicians are fully trained, certified, and experienced in handling dangerous and sensitive situations.
    Do I have to be home during the cleanup?
    Not if you don’t want to be. We’ll work with your schedule and comfort level every step of the way.
    How long does cleanup usually take?
    It depends on the situation, but most cleanups take a day or two. We’ll give you a clear timeline upfront.
    Why should I trust Bio-One?
    Because we genuinely care. We’re part of your community and show up with compassion, professionalism, and respect—every time.