Bio-One of Albuquerque decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 505-400-7370Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 505-400-7370
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Kelly Ozment, Albuquerque, 4/2025
I cannot say enough good things about Bio-One. I was floored by the hospitality, genuine care, expedient service, and professionalism of this team. I have been dealing with debilitating mental illness for my entire life and was unable to repair/care for my home following a traumatic event. Bio-One were so kind upon intake as we made plans for tackling my home. Every single person involved was compassionate, kind, and discrete. The work they did was nothing short of amazing and I am incredibly pleased with the results. Nicole, Mia and Bianca are a blessing. The whole team was top-notch. I am so grateful for Bio-One and would highly recommend this team. Thank you!!!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Pat Kaster, Albuquerque, 4/2025
A very sad and shocking day for our family. Nicole immediately got to work on a plan to mitigate the problem. Mia arrived on time and stayed on the job until all was taken care of. Our family is out of town so we received before and after pictures. A friend who lives in the area was there to observe before and after. She said Mia did a wonderful job.Nicole and Mia were very compassionate when dealing with our family.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Richard Gonzalez, Albuquerque, 4/2025
So helpful. I had a hoarding situation that I got helped with and it was efficient as well as discreet. They're the best.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
James Mann, Albuquerque, 4/2025
Prompt and efficient service! Highly recommended.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
kay francois, Albuquerque, 4/2025
They are amazing people. They have helped me so much. You can put your trust in Nicole and her teams.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Christopher Hanson, Albuquerque, 4/2025
Nicole and the entire team acted with professionalism and compassion in helping us clean after the passing of a family member at home. The care they took with each detail made the process easy and as painless as possible. They are the only company I would call if I need this type of service again.

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.