Contact Us
We’re Here When You Need Us Most
Bio-One is the leading name in crime, hoarding scene cleanup, and biohazard decontamination services. When life gets overwhelming, Bio-One is ready to help.
Our mission has been simple for over twenty years: help first, business second—and that’s exactly how we show up.
Questions? Need a Bio-One service? How can we help?
OPEN 24/7
No matter when you call, we’re ready.
Our local Bio-One technicians respond quickly, walk you through every step, and handle the cleanup with care and respect.
We follow a detailed plan to clean, organize, and safely remove any biohazards—restoring your space and giving you peace of mind.
Need help now? Call us 24/7: 505-400-7370
Schedule a Free Consultation
Your Support Matters to Us
If we’ve helped you through a tough time, we’d be honored to hear about it.
Sharing your experience helps others know they’re not alone—and that trusted help is out there.
Leave us a review on our Google Business Profile.
Thanks for Trusting UsIf you'd like to share your experience, we’d love to hear it.
What our clients say
Kelly Ozment, Albuquerque, 4/2025
I cannot say enough good things about Bio-One. I was floored by the hospitality, genuine care, expedient service, and professionalism of this team. I have been dealing with debilitating mental illness for my entire life and was unable to repair/care for my home following a traumatic event. Bio-One were so kind upon intake as we made plans for tackling my home. Every single person involved was compassionate, kind, and discrete. The work they did was nothing short of amazing and I am incredibly pleased with the results. Nicole, Mia and Bianca are a blessing. The whole team was top-notch. I am so grateful for Bio-One and would highly recommend this team. Thank you!!!
Pat Kaster, Albuquerque, 4/2025
A very sad and shocking day for our family. Nicole immediately got to work on a plan to mitigate the problem. Mia arrived on time and stayed on the job until all was taken care of. Our family is out of town so we received before and after pictures. A friend who lives in the area was there to observe before and after. She said Mia did a wonderful job.Nicole and Mia were very compassionate when dealing with our family.
Richard Gonzalez, Albuquerque, 4/2025
So helpful. I had a hoarding situation that I got helped with and it was efficient as well as discreet. They're the best.
Frequently asked questions
Why should I contact Bio-One?
If you're facing a situation involving biohazards, hoarding, or trauma-related cleaning, Bio-One is here to help. We specialize in sensitive, urgent cleanup needs and respond with compassion, discretion, and professionalism.
What types of situations can I contact Bio-One about?
You can contact us for help with unattended deaths, hoarding cleanup, suicide or homicide cleanup, sewage backups, rodent droppings, mold, and more. If you’re unsure, just reach out—we’ll guide you.
How quickly will someone respond after I contact you?
We aim to respond within minutes, 24/7. Your message is sent directly to a local owner or dispatcher, so you’re not left waiting in a queue.
Do I have to be the homeowner or property owner to contact you?
No. We regularly work with family members, landlords, property managers, social workers, law enforcement, and others who are involved in helping someone in need.
What if I’m just not sure what kind of help I need?
That’s okay. You don’t need all the answers—we’re here to listen and help you figure out the next steps. Just tell us what’s going on.
Is my information kept private when I contact you?
Yes. Every call, form, and message is kept completely confidential. We understand the sensitive nature of the situations we deal with.
Can I reach you outside of normal business hours?
Absolutely. Bio-One is available 24 hours a day, 7 days a week—including holidays. Emergencies don’t wait, and neither do we.
What happens after I submit the contact form?
A local Bio-One owner or certified specialist will contact you shortly—often by phone—to learn more and help schedule an in-person assessment or service visit.
Do I have to pay just to talk to someone or get information?
No. Contacting us is always free. We’ll give you honest answers, explain what we do, and help you decide what’s best for your situation—no pressure.
How do I know I can trust Bio-One with something this important?
We’ve helped thousands of families and property owners through some of life’s hardest moments. Our mission is simple: Help First, Business Second. We're here when you need us.
