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We’re Here When You Need Us Most
Bio-One is the leading name in crime, hoarding scene cleanup, and biohazard decontamination services. When life gets overwhelming, Bio-One is ready to help.
Our mission has been simple for over twenty years: help first, business second—and that’s exactly how we show up.
Questions? Need a Bio-One service? How can we help?
OPEN 24/7
No matter when you call, we’re ready.
Our local Bio-One technicians respond quickly, walk you through every step, and handle the cleanup with care and respect.
We follow a detailed plan to clean, organize, and safely remove any biohazards—restoring your space and giving you peace of mind.
Need help now? Call us 24/7: 505-400-7370
Schedule a Free Consultation
Your Support Matters to Us
If we’ve helped you through a tough time, we’d be honored to hear about it.
Sharing your experience helps others know they’re not alone—and that trusted help is out there.
Leave us a review on our Google Business Profile.
Thanks for Trusting UsIf you'd like to share your experience, we’d love to hear it.
What our clients say
Ethan Johnson, Albuquerque, 1/6/2025
Mia, Kris and Krystofer went above and beyond to clean up and do their thing for my mother and my sister, while I was still traveling to be with them after a death in the family. My mom has gone on and on about how sensitive, supportive, professional and thorough they all were. They really put her at ease and helped her get onto the next challenge after losing a loved one. I am very grateful for their help and human touch.
David Nichoolas, Albuquerque, 1/6/2025
My brother passed away suddenly in his bed 5 to 10 days before he was discovered and we live out of state. We tried to contact the other guys but they never answered the phone or returned a message. So we called Bio One. Nicole answered on a Sunday and then worked their schedule to meet our arrival in Santa Fe. Bio one was very helpful given the distress we felt. Because of the order Bio One brought in some major ozone devices to run at night so that we could work on clearing the house out during the day. Bio One submitted the paper work to the insurance company for us. We found Bio One to be accomadting and sensitive to our challenge and would recommend using them. Dave Nicholas
Kacey Baysinger, Albuquerque, 1/6/2025
Nicole and the entire Bio-One team have been absolutely amazing during a very difficult time. Nicole communicated with us very well, she was on top of the entire process, was kind and patient. Her and her team really went above and beyond
Frequently asked questions
Why should I contact Bio-One?
If you're facing a situation involving biohazards, hoarding, or trauma-related cleaning, Bio-One is here to help. We specialize in sensitive, urgent cleanup needs and respond with compassion, discretion, and professionalism.
What types of situations can I contact Bio-One about?
You can contact us for help with unattended deaths, hoarding cleanup, suicide or homicide cleanup, sewage backups, rodent droppings, mold, and more. If you’re unsure, just reach out—we’ll guide you.
How quickly will someone respond after I contact you?
We aim to respond within minutes, 24/7. Your message is sent directly to a local owner or dispatcher, so you’re not left waiting in a queue.
Do I have to be the homeowner or property owner to contact you?
No. We regularly work with family members, landlords, property managers, social workers, law enforcement, and others who are involved in helping someone in need.
What if I’m just not sure what kind of help I need?
That’s okay. You don’t need all the answers—we’re here to listen and help you figure out the next steps. Just tell us what’s going on.
Is my information kept private when I contact you?
Yes. Every call, form, and message is kept completely confidential. We understand the sensitive nature of the situations we deal with.
Can I reach you outside of normal business hours?
Absolutely. Bio-One is available 24 hours a day, 7 days a week—including holidays. Emergencies don’t wait, and neither do we.
What happens after I submit the contact form?
A local Bio-One owner or certified specialist will contact you shortly—often by phone—to learn more and help schedule an in-person assessment or service visit.
Do I have to pay just to talk to someone or get information?
No. Contacting us is always free. We’ll give you honest answers, explain what we do, and help you decide what’s best for your situation—no pressure.
How do I know I can trust Bio-One with something this important?
We’ve helped thousands of families and property owners through some of life’s hardest moments. Our mission is simple: Help First, Business Second. We're here when you need us.
