Contact Us
We’re Here When You Need Us Most
Bio-One is the leading name in crime, hoarding scene cleanup, and biohazard decontamination services. When life gets overwhelming, Bio-One is ready to help.
Our mission has been simple for over twenty years: help first, business second—and that’s exactly how we show up.
Questions? Need a Bio-One service? How can we help?
OPEN 24/7
No matter when you call, we’re ready.
Our local Bio-One technicians respond quickly, walk you through every step, and handle the cleanup with care and respect.
We follow a detailed plan to clean, organize, and safely remove any biohazards—restoring your space and giving you peace of mind.
Need help now? Call us 24/7: 505-400-7370
Schedule a Free Consultation
Your Support Matters to Us
If we’ve helped you through a tough time, we’d be honored to hear about it.
Sharing your experience helps others know they’re not alone—and that trusted help is out there.
Leave us a review on our Google Business Profile.
Thanks for Trusting UsIf you'd like to share your experience, we’d love to hear it.
What our clients say
Mark Salcido, Albuquerque, 06/2023
I hired Bio-One for an emergency clean up job at our senior living facility in Albuquerque. I am very impressed with Nicole, she made its super easy and convenient to get my situation taken care of. Once the techs arrived on site they jumped into high gear and got everything taken care of in less than an hour. Mia and Brittany where so kind, considerate and even walked the area several times to ensure nothing was missed. Bio-One is now on my contacts list for any future needs. Great team!!!
Cecilia, Albuquerque, 06/2023
Amazing amazing amazing. I’m actually extremely relieved and had a huge burden lifted off my back because of these absolute angles! Thank you for all you do. Best prices that I found that were affordable for me. I was extremely embarrassed but I definitely felt the compassion and I was at ease. Quick and painless while I worked from home. Don’t bother calling anywhere else!
Marcie Davis, Albuquerque, 05/2023
This company is quick and caring. Made two separate trips to accommodate us. Everything was handled professionally and communicated perfectly. Highly recommend!!
Frequently asked questions
Why should I contact Bio-One?
If you're facing a situation involving biohazards, hoarding, or trauma-related cleaning, Bio-One is here to help. We specialize in sensitive, urgent cleanup needs and respond with compassion, discretion, and professionalism.
What types of situations can I contact Bio-One about?
You can contact us for help with unattended deaths, hoarding cleanup, suicide or homicide cleanup, sewage backups, rodent droppings, mold, and more. If you’re unsure, just reach out—we’ll guide you.
How quickly will someone respond after I contact you?
We aim to respond within minutes, 24/7. Your message is sent directly to a local owner or dispatcher, so you’re not left waiting in a queue.
Do I have to be the homeowner or property owner to contact you?
No. We regularly work with family members, landlords, property managers, social workers, law enforcement, and others who are involved in helping someone in need.
What if I’m just not sure what kind of help I need?
That’s okay. You don’t need all the answers—we’re here to listen and help you figure out the next steps. Just tell us what’s going on.
Is my information kept private when I contact you?
Yes. Every call, form, and message is kept completely confidential. We understand the sensitive nature of the situations we deal with.
Can I reach you outside of normal business hours?
Absolutely. Bio-One is available 24 hours a day, 7 days a week—including holidays. Emergencies don’t wait, and neither do we.
What happens after I submit the contact form?
A local Bio-One owner or certified specialist will contact you shortly—often by phone—to learn more and help schedule an in-person assessment or service visit.
Do I have to pay just to talk to someone or get information?
No. Contacting us is always free. We’ll give you honest answers, explain what we do, and help you decide what’s best for your situation—no pressure.
How do I know I can trust Bio-One with something this important?
We’ve helped thousands of families and property owners through some of life’s hardest moments. Our mission is simple: Help First, Business Second. We're here when you need us.
