The answer is simple: call a professional biohazard remediation team for help. When calling a professional biohazard cleaning service like Bio-One, you can:
Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:
Name of the insured
The name of the individual on the insurance policy.
Insurance carrier
Business name of the insurance provider.
Policy number
The insurance policy number.
Date of loss
This is the date when the event that caused the damage or loss occurred.
Tips When Calling Bio-One - Trauma Scene Cleaning
Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Charlotte, Matt and Krista are professional, efficient and compassionate. They will take good care of you in your time of need!
Ryan Lowe, Asheville, 03/2024
Matt and his team are first rate! The care and compassion that they show in difficult situations helps to put a client at ease. You’ll be in great hands if you hire this group!
Mandy Shober, Asheville, 03/2024
Matt has been extremely helpful in all our conversations and is extremely responsive.
Larry Davis, Asheville, 10/2023
I called them on Thursday oct 7. Matt answered I told him my problem. Which is my moms passing went by graveyard and the tombstone 26 years old looks terrible. Mold mildew moss ect. He said we don’t normally do that service but I’ll have my GM call you and see if we can find someone. I’m about 2 minutes the GM call. Charolette !! She said we don’t do that but I have. I said do you know of anybody. She said I have done it before . I’ll come by and do it tomorrow at 3 pm. The morning of the 8th she sent a text of time arriving a picture of her. She was meeting my 95 year old dad. She showed dad went with her and it looks great.!! Mom passed October 10.
John Payne, Asheville, 03/2023
Bio One performed Biohazard remediation and whole home clean out for us at a time of terrible tragedy for our family. Charlotte was so helpful and caring, yet still professional, and efficient. She and her team definitely went above and beyond anything we could’ve expected. I wish I had never needed their services, but I’m so glad they were there when I did need them.
Lisa Keever, Asheville, 03/2023
Professionalism, Punctuality, Quality, Responsiveness, Value
Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.