Tips When Calling Bio-One

Had an amazing experience with Ryan, Bio-one. He literally came to the rescue to my son’s off campus house in Newark to clean a sewage backup in their basement. He came after doing another job in southern Delaware when he probably should have been home having dinner with his family. He not only had the physical health of my son and roommates in mind, but the mental health of worried parents many miles away. Ty Ryan!

My husband was pretty immobile the last year of his life and spent most of his time in a recliner. The month before he died he was incontinent of both urine and feces. After he died his recliner reeked of urine. We tried everything we could think of to get rid of the odor but it was still there. I was afraid we were going to have to dispose of the chair. Finally I called Bio-one Delaware and spoke with Matt Lowe, the owner. He told me he would be glad to take a look at the chair but also warned me that urine was very difficult to get rid of. I decided to have him see what he could do and he came out and sprayed the chair with a pet and environment friendly substance. He covered the chair in plastic so the chemicals could be absorbed and came out the next day. I cannot detect the odor of urine any more! Matt was very professional--he came when he said he would be there and he followed up with me. His prices are very reasonable and I would not hesitate using him again and will tell my friends! Thank you so much!

God sent us two angels of the worst day of my family’s life. Ryan and Kristi came to us after a very tragic murder/suicide occurred in my parents home. They did a fabulous job cleaning all areas affected. The energy of the house shifted to peace despise such a horrible incident. They absolutely went above and beyond for my mother in her time of need. We can’t say enough nice things about them. They really took the time and spent long hours to make sure everything was spotless. We can’t thank them enough. ❤️

We had a great experience working with Kristi and Ryan. They did all of the work we agreed upon, helped us clear out trash and recycling and did it at a fair price.

Bio One is an outstanding company! After a traumatic event, when we were faced with many unpleasant tasks, Bio One came through! Recommended by Victim Services, we turned to them for help during our most difficult days, and they guided us through the daunting task of cleaning and sanitizing our loved one’s home. Professional, yet personable, Ryan walked us through the process and explained every step of the way, even telling my children if the conversation became uncomfortable, to let him know or feel free to walk away. Dan and Oscar did an outstanding job despite unpleasant circumstances. Thank you both for handling this difficult task! Dan even texted me to make arrangements to drop the house key off to me at my home, and took a picture to confirm. If you are using Bio Ones services, it is likely after a traumatic event. Having a professional guide you during a time when you may not be thinking clearly is priceless. Ryan kept in touch and communicated clearly the process and next steps. I know he meant it when he said to reach out with any questions. I would recommend their services a thousand times over! Thank you all again from our family for assisting us and taking one huge task off our plates. We are forever grateful for your assistance!

A professional and quick response in a stressful situation. Thank you Ryan and Kristy for coordinating the clean up. Thank you Dan, Oscar and Toby for your hard work at the residence. A clean and safe environment to return home. Thank you. Highly recommend Bio-One of Delaware.