Bio-One of Delaware decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 302-893-3595Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 302-893-3595
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Jon Kaufmann, Hockessin, 02/2023
Ryan, Kristi and Dan, I cannot that you enough. You made an awful situation just a little more bearable. Not only did you do a phenomenal job but you also were there for me and made me feel like family. You truly are a remarkable team!!! Lisa & Jon
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Michael Stradley, Hockessin, 02/2023
Calling Ryan was one of many difficult phone calls I had to make after my late wife's unexpected passing. He, Nick, and Dan did an outstanding job helping me with the clean up after a very painful loss. Not only were they professional about it, they also treated me like I was friends or family during the entire process.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Adrienne Morgan, Hockessin, 12/2022
Ryan, Kristi and "St. Nick" the man (LOL!) were just the Christmas miracle I needed! The past few years have been nothing but physical and mental turmoil in our lives due to family deaths, physical disabilities and personal health challenges. Ordinary household chores have become difficult and our tiny 2 bedroom apartment was slowly starting to turn into a hoarding situation. It was so overwhelming and I needed help quickly to declutter and restore order to our home while my husband was out having open-heart surgery. I wanted him to return home to a clean, non-chaotic environment, but did not have the physical strength or mental energy to do it on my own. One quick phone call to Bio-One saved the day! The very next day Ryan and Kristi viewed our apartment, gave me a reasonable quote, and within the same week accomplished in 3 days what would have taken me months to clear out and clean. They were friendly, empathetic, and non-judgemental and worked until I was satisfied with the outcome. God used them to perform a miracle for me that I didn't think was possible. I highly recommend their services. Don't hesitate to call them; it will be worth it in the end!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Todd Kramer, Hockessin, 11/2022
Ryan and his crew took care of a job for us that would make Mike Rowe proud. Thank goodness for people like this that do dirty work and enjoy it.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Carol Mcclellan, Hockessin, 08/2022
Don't hesitate to hire! Ryan and Kristi, could not have been, any more compassionate, caring and completely professional in doing a very difficult cleaning job. Most grateful and highly recommended!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
daniell bullock, Hockessin, 03/2022
They handled my job in a very timely and professional manner. I was more than pleased with the results, cost, and professionalism of the staff. I would highly recommend their services!!

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.