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We’re Here When You Need Us Most
Bio-One is the leading name in crime, hoarding scene cleanup, and biohazard decontamination services. When life gets overwhelming, Bio-One is ready to help.
Our mission has been simple for over twenty years: help first, business second—and that’s exactly how we show up.
Questions? Need a Bio-One service? How can we help?
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OPEN 24/7
No matter when you call, we’re ready.
Our local Bio-One technicians respond quickly, walk you through every step, and handle the cleanup with care and respect.
We follow a detailed plan to clean, organize, and safely remove any biohazards—restoring your space and giving you peace of mind.
Need help now? Call us 24/7: 302-893-3595
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Your Support Matters to Us
If we’ve helped you through a tough time, we’d be honored to hear about it.
Sharing your experience helps others know they’re not alone—and that trusted help is out there.
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Thanks for Trusting UsIf you'd like to share your experience, we’d love to hear it.
What our clients say
Jon Kaufmann, Hockessin, 02/2023
Ryan, Kristi and Dan, I cannot that you enough. You made an awful situation just a little more bearable. Not only did you do a phenomenal job but you also were there for me and made me feel like family. You truly are a remarkable team!!! Lisa & Jon
Michael Stradley, Hockessin, 02/2023
Calling Ryan was one of many difficult phone calls I had to make after my late wife's unexpected passing. He, Nick, and Dan did an outstanding job helping me with the clean up after a very painful loss. Not only were they professional about it, they also treated me like I was friends or family during the entire process.
Adrienne Morgan, Hockessin, 12/2022
Ryan, Kristi and "St. Nick" the man (LOL!) were just the Christmas miracle I needed! The past few years have been nothing but physical and mental turmoil in our lives due to family deaths, physical disabilities and personal health challenges. Ordinary household chores have become difficult and our tiny 2 bedroom apartment was slowly starting to turn into a hoarding situation. It was so overwhelming and I needed help quickly to declutter and restore order to our home while my husband was out having open-heart surgery. I wanted him to return home to a clean, non-chaotic environment, but did not have the physical strength or mental energy to do it on my own. One quick phone call to Bio-One saved the day! The very next day Ryan and Kristi viewed our apartment, gave me a reasonable quote, and within the same week accomplished in 3 days what would have taken me months to clear out and clean. They were friendly, empathetic, and non-judgemental and worked until I was satisfied with the outcome. God used them to perform a miracle for me that I didn't think was possible. I highly recommend their services. Don't hesitate to call them; it will be worth it in the end!
Frequently asked questions
Why should I contact Bio-One?
If you're facing a situation involving biohazards, hoarding, or trauma-related cleaning, Bio-One is here to help. We specialize in sensitive, urgent cleanup needs and respond with compassion, discretion, and professionalism.
What types of situations can I contact Bio-One about?
You can contact us for help with unattended deaths, hoarding cleanup, suicide or homicide cleanup, sewage backups, rodent droppings, mold, and more. If you’re unsure, just reach out—we’ll guide you.
How quickly will someone respond after I contact you?
We aim to respond within minutes, 24/7. Your message is sent directly to a local owner or dispatcher, so you’re not left waiting in a queue.
Do I have to be the homeowner or property owner to contact you?
No. We regularly work with family members, landlords, property managers, social workers, law enforcement, and others who are involved in helping someone in need.
What if I’m just not sure what kind of help I need?
That’s okay. You don’t need all the answers—we’re here to listen and help you figure out the next steps. Just tell us what’s going on.
Is my information kept private when I contact you?
Yes. Every call, form, and message is kept completely confidential. We understand the sensitive nature of the situations we deal with.
Can I reach you outside of normal business hours?
Absolutely. Bio-One is available 24 hours a day, 7 days a week—including holidays. Emergencies don’t wait, and neither do we.
What happens after I submit the contact form?
A local Bio-One owner or certified specialist will contact you shortly—often by phone—to learn more and help schedule an in-person assessment or service visit.
Do I have to pay just to talk to someone or get information?
No. Contacting us is always free. We’ll give you honest answers, explain what we do, and help you decide what’s best for your situation—no pressure.
How do I know I can trust Bio-One with something this important?
We’ve helped thousands of families and property owners through some of life’s hardest moments. Our mission is simple: Help First, Business Second. We're here when you need us.
