We are here to earn your trust and ease you into the hoarding cleanup process.
We handle the toughest scenes with dignity and compassion.
We offer medical waste disposal and train others on its safe handling.
We help protect first responders with deep, professional cleaning.
When you call, you’ll reach someone who listens carefully, stays on the phone as long as you need, and determines the most effective way to assist you.
Call 24/7 for help from people who live here and get it.
People often choose our Bio-One office that serves Detroit West because we are the team that has been together the longest. They’re strong, they’re sensitive, and they’ve seen an awful lot. We walk into challenging moments with empathy, not judgment.
We listen. We don’t judge. We simply take care of what needs to be done.
When people are overwhelmed, they reach out to us. We arrive promptly, speak with empathy, and focus on completing the job with care.
At the end of the day, they’re thankful that we were there to help.
We’ve been doing this for nearly seven years in Detroit and the surrounding area. We live here. We know what people go through here. It’s not just a job. We’re helping people navigate a very difficult situation, and we do it in a way that is both empathetic and professional.
When people realize they’re in good hands, you can hear the change in their voice.
We all want to do something meaningful with our lives and help others. This is not just crime scene cleaning—it’s about entering someone’s most vulnerable moment and giving them a path forward.
When I hear someone say, ‘You changed our life,’ it confirms why we’re doing this.
The work we do—undiscovered deaths, hoarding, suicide, mold—it’s not easy. We see people at rock bottom, and we’re one of the few who can make a difference.
There’s something powerful about being there when someone doesn’t know who else to call. We feel their pain, we respect their privacy, and we do our job right—quietly and completely.
We take a pride in our service and promise to always do a fantastic job. Every time we leave a home better than we found it, that’s the reason we keep doing this.
We’re not a call center—we answer ourselves, and it’s either Chris or Carole you’re going to get. From the moment we take the call, we hold that information in confidence and begin supporting you immediately.
First, we listen. Then we talk you through what’s going to happen, step by step. We don't push anything. We let them tell us what they’re ready for. Then we arrive on-site as quickly as possible, walk through the property, and agree on a plan before starting any work.
It’s about trust. That starts with the first call.
Everything we do is confidential. We are in unmarked vehicles. We don’t speak to neighbors. We don’t talk to the press. Our uniforms are subtle. We never say what we’re there for.
When we leave, nobody knows what happened, and that’s how it should be. We hold the information that’s given to us as private.
The dignity of the people we help is what matters. That’s what drives our discretion.
We had a call from an apartment complex with an undiscovered death—someone had passed weeks ago.
Another was a hoarding job with mold and feces—there were biohazards in every room.
We helped a family clean out a loved one’s house after suicide. They didn’t know where to begin.
We’ve had jobs that involved severe trauma, where families were still on-site and grieving.
Every one of these people just wanted someone to show up, not judge them, and get the job done right. And that’s what we do—we go in, take care of it, and leave with the place clean and the family relieved.
We don’t leave until it’s done right. We always conduct a final walkthrough and ensure the client is completely satisfied.
We clean beyond what’s visible—we check air quality, vents, and under furniture. If something’s not right, we stay until it is.
We treat every job as if it were our own house. We wouldn’t leave our house unfinished. The last thing we say is, 'Is there anything else we can do before we go?'
We don’t leave anyone hanging. We follow up and ensure they’re okay.
Most of our team has been with Bio-One for nearly six years. They started right out of high school—and they’ve become strong, sensitive, and skilled.
These are friends who know each other well and work seamlessly. They’ve cleaned everything you can imagine—and they take pride in making sure no one has to clean it again.
Talk with someone who understands—day or night
We’ve helped families across Detroit—from Monroe out to Flint, over to Roseville and out to Ann Arbor.
Whether it’s Southfield, Troy, Warren, or West Bloomfield—we show up quickly, quietly, and get the job done right.
From homeowners to local agencies like the West Bloomfield and Novi Fire Departments, we’re proud to be a trusted part of Michigan’s strongest communities.
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