Positive: Professionalism, Punctuality, Quality, Responsiveness My dad was in the hospital so they came and took care of his home so I could take care of them. Thank you all so much. Service: Deep
LaToya Chapman, Charlotte, 04/2023
I was a dunderhead and thew a package of mothballs into the attic to evict squirrels. It evicted the squirrels but came close to evicting me. I needed to have the mothballs removed from my attic or else move to a hotel. Matt Gregg took care of the problem within minutes. He arrived exactly on time, followed the instructions as to how to access my house from the alley, and greeted me with a smiling handshake, which in the era of Covid has become a luxury. The whole process took 30 minutes. Matt showed me the bucket of attic mothballs and answered my prayers, and believe me I was praying. Note to self: NEVER throw mothballs into the attic. Bio-One is a big company that usually does horrible jobs like crime scene cleanup, so I was incredibly lucky they had the time to restore my life in my house. Thank you Matt Gregg, and thank you Bio-One.
George Anschutz, Colorado, 04/2023
Bio-One DC was very responsive to my request and questions. They not only confirmed they could handle removing all the empty boxes and other things that had piled up in an apartment during the pandemic, but could do some deep cleaning too. They offered a work date for the next day, but since it was during the weekend and was sooner than I could accommodate, they schedule it when it was convenient for me. There was excellent communication before and during the work. Jermaine, Larnell, and River were very kind about the situation and very helpful in getting the job done quickly. Thank you. If you are in DC area, especially if you need to schedule something quickly, Bio-One is recommended.
Patricia A. Duplantis, Washington, DC, 10/2022
I was in the middle of remodeling my place when the rains in May showed I had problems in my roof. Water started to run down from the ceiling on the walls. Making puddles on the floor. My insurance (Farmers Insurance) recommended I hired a company to read the mosture on the walls. They gave me the name of two companies, but after reading their reviews I decided to look for other companies. I found Bio-One and gave tem a call. Armond answered the phone and the next day him and another worker inspected the house and by that evening I had a report to send to my insurance. Unfortunately, they found lots of moisture. We open the walls and found some mold. The next day Armond was there for three consecutive days cleaning and removing the mold. When I went to inspect the job I was very pleased with the results of his work. Every day he kept me informed, and took photos of the progress. I recommend Bio-one of Oceanside highly. They are on time and, they communicated on a daily basis, and are very professional.
Laura Diaz, Oceanside, 05/2023
Patricia handled the cleanup of my house with efficiency, transparency and sensitivity. She was very understanding of the financial situation I was in prior to payment, and went out of her way to make sure I didn't feel pressured to pay when I didn't yet have the funds. She did a wonderful job on the house, and I would recommend her services to anyone who would need them.
Jaime Bell, Colorado, 09/2022
Michele is so responsive and knowledgeable in front office, while Armando tackled the job I had for him which was not pleasant nor easy! He satisfied all agencies involved with swift expertise. Thanks Bio One for delivering!!
Lynda Howard, Oceanside, 04/2023
We needed our house packed up and organized within a very short time. Everyone at Bio-one was so accommodating, friendly, and did an amazing job!!! I cannot tell you how much stress they saved us!! Thank you!!
Wendy S, Milwaukee, 19/2022
Becca and Frank were very courteous. They service me needs very promptly and thorough I an pleased with the way they handled a very sensitive situation. They understand what they are dealing with and they explain thing clearly.