Bill and Mike have been a true help to us during a time that has been filled with shock, confusion and grief. They are communicative and compassionate and we are so lucky to have them helping us in our time of need. The work they do is hard and they do it with grace, compassion and respect. Highly recommend if you ever are in need of this kind of service. Thank you so much Bio-One Chicago!
Lauren Stone, Chicago, 11/2022
After struggling to get someone to help us clean out a cluttered home, Mark was referred to us by a satisfied customer. He was very responsive and was able to come right out and give us a quote. They arrived promptly when they were scheduled. The job was done in the 2 days that were quoted. Most importantly, the entire crew was very understanding of the emotional needs surrounding a clean out of this kind. We appreciate all of the care, compassion, and patience given by Mark, Charity, and Gabriel!! We couldn't have done it without you!!! I would definitely use them again or recommend them to anyone!!! Sincerely - Bobby
Bobby Fodera, Trenton, 04/2023
I was a dunderhead and thew a package of mothballs into the attic to evict squirrels. It evicted the squirrels but came close to evicting me. I needed to have the mothballs removed from my attic or else move to a hotel. Matt Gregg took care of the problem within minutes. He arrived exactly on time, followed the instructions as to how to access my house from the alley, and greeted me with a smiling handshake, which in the era of Covid has become a luxury. The whole process took 30 minutes. Matt showed me the bucket of attic mothballs and answered my prayers, and believe me I was praying. Note to self: NEVER throw mothballs into the attic. Bio-One is a big company that usually does horrible jobs like crime scene cleanup, so I was incredibly lucky they had the time to restore my life in my house. Thank you Matt Gregg, and thank you Bio-One.
George Anschutz, Colorado, 04/2023
Bio-One DC was very responsive to my request and questions. They not only confirmed they could handle removing all the empty boxes and other things that had piled up in an apartment during the pandemic, but could do some deep cleaning too. They offered a work date for the next day, but since it was during the weekend and was sooner than I could accommodate, they schedule it when it was convenient for me. There was excellent communication before and during the work. Jermaine, Larnell, and River were very kind about the situation and very helpful in getting the job done quickly. Thank you. If you are in DC area, especially if you need to schedule something quickly, Bio-One is recommended.
Patricia A. Duplantis, Washington, DC, 10/2022
Wow, feels like a huge weights been lifted off my shoulders once i saw the results of their work. Its hard enough worring about a loved one in throws of addiction, getting them to admit they have a problem to get them help but too have to woory as well about a biohazardous room that they created and how to deal with it...almost too much to much to bear. Then I reached out to Mark and his team at Bio-One Trenton. They did an amazing job; fast, discrete and so inderstanding and empathetic to out situation I was beyond grateful. Room filled with garbage...trash, human waste, rotting food, etc. They sorted out what was salvageable, disposed of what wasn't, sanitized and organized ! I would use them again in a second but hoping we never have too again but we'll see. Thanks Mark and Bio-One team!
Steve Drum, Trenton, 03/2023
Patricia and her crew were amazing. If you are in need of a service like this, could not recommend them enough.
Mary Allen, Colorado, 09/2022
I want to start this by thanking Lucas and his team member for their compassion and professionalism in our dire time of need. I used Bio One to clean an area that someone passed away at. Lucas was prompt to arrive and very thorough and clear with communication from start to finish. He delivered a quote in a timely manner. His quote stayed true and they were able to start the following day and they finished within the amount of time they said they would. The location looks as good as new and even smells clean too. I hope to never need to use his services again for a clean out such as this. But if I do he's the only one I would be willing to call from now on. Thank you doesn't do enough justice to the type of service and job that was done. A+++ 10/10!!
