Richmond Hoarding Feces / Urine Cleanup

At the worst time of my families life, this company made what was anticipated to be the worst thing in the world to do the easiest part of this tragedy. From contacting the company and speaking with Mark to his team everything was handled professionally, with empathy, and respectfully. Chase and Chloe's response at the house was liken to having your friends come help you deal with a terrible situation. They made me feel supported, they were informative and made what I feared to be the worst part of dealing with a suicide the easiest so far. I highly recommend this company that helps you deal with the cleanup as well as other things you just don't know about when someone dies in this manner. I rarely do reviews because it's not often I feel so passionate about something a business has done. This company exceeded my expectations and truly does what no one else ever wants to do. I'm beyond grateful for the as individuals and a company!

Marc was awesome! He got rid of the smoke smell in my house super quick. Now it smells nice and fresh. Definitely recommend him for any smoke smell problems.

Excellent service! Marc came right out and provided me with very helpful information and options. I would definitely recommend this group!!

Marc goes above and beyond in his assessment of your needs, even if you end up not needing his company. Between a phone consultation and on-site visit, he spent at least two hours examining our previous house for rodent activity. He thoroughly examined every room, including climbing around our attic and through the crawlspace, taking detailed photos/notes to explain his findings. I felt more than comfortable with the results after discussing everything with Marc, and truly appreciate the time he spent on someone who wasn't even a paying customer.

I have nothing but great things to say about Marc and his team. We were in a very tight spot with time and finding someone to clean a hoarding space. Marc made sure he was able to fit us into his tight schedule and complete the job in a timely manner. He and his team were very responsive and professional throughout the entire process.

Excellent service! Marc came out and gave me helpful and thorough information and guided me in the best way for a particular property. He is extremely knowledgeable, detail-oriented, honest, and offers top tier professional services.

I reached out to BioOne because I had raccoons in my attic space and needed to determine what type of cleaning needed to take place after I evicted them. The owner at BioOne Marc was extremely helpful and flexible working with my schedule. He came by to inspect my attic and literally boosted himself into the attic space through my small access door in the ceiling. He crawled his way through the attic across the joists and was able to locate some raccoon feces but it wasn’t much since the raccoons were only up there for maybe a week. He took thorough pictures and removed the feces right on the spot and didn’t recommend that I needed further cleaning service based on his examination. I was extremely impressed with Marc’s friendliness and willingness to go into the attic where other companies were not willing to. I highly recommend Marc and his services!

Marc was great with communication and very understanding about the needs in the house. His team were meticulous, and respectful which removed a lot of stress from the process.

Excellent service! Marc came out and gave me helpful and thorough information and guided me in the best way for a particular property. He is extremely knowledgeable and offers top tier professional services.

Two weeks ago a family friend fell upstairs and died from a head wound. It was a bit of a horrific situation. Marc and Chase came over immediately (even on a Saturday night) to remove the hazardous stuff and remove the floor. They guided me through the process and also worked with us on a very fair price. They are fantastic and I recommend them very much