Bio-One of South Sound decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 253-252-1330Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 253-252-1330
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Kaitlynne Wallace, South Sound, 09/2025
My grandma and I recently hired Bio-One to help us clear out some rooms we were overwhelmed by. This is something we've put off for a while out of embarrassment but making the choice to reach out and get help from Bio-One and the people who work there was worth letting others see our embarrassment. Jillian, Ian and Tim were all absolutely wonderful to work with and were all incredibly understanding and kind throughout a very emotional process. The help they've given us has been genuinely life changing, words cannot express how grateful we are and how amazing everyone was through the whole process.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Brent M, South Sound, 08/2025
When you read this review, don't think of it as a normal review, that people casually post. Please view this as a heartfelt thank you and as true and honest endorsement for Tim, Bio-One, and his team. We are truly grateful for the top notch service that Tim and his team provided for us in our time of need. Not only did he call us back right away, he squeezed time into his already busy schedule to take a look at the job and give full assessment with a fair and accurate quoted price. Once we agreed to move forward with the quoted service, it was scheduled and taken care of without any issues the next day. You are probably thinking at this point that this sounds pretty standard. Well let me assure you it was not by any means standard. At every interaction Tim, Bio-One, and his team went far above and beyond at each step. On top of that, the caring, compassion, and true field experience really shines through in all that they do. You can really tell that they are here to help you, truly care, view you as a customer yes, but more than that, as a human and not a number or just another job. Honestly I could go on and on but I think you get the point. For all of these reasons we will never use any other company than BIO-ONE, and give the highest of thanks and praises from our family to their family. :) If anyone needs a reference I would be happy to provide it, please reach out. Until then don't trust anyone but BIO-ONE! Thank you Tim and the Bio-One Team!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Cobble, South Sound, 05/2025
These guys are awesome. Worked with Tim and Ian for a decluttering of my home, and they got us into a spot where we can better function.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Marvin Presnall, South Sound, 11/2024
I recently hired Bio-One of South Sound for remediation service on a long-overdue garage clean-up and to address a mouse infestation, and I couldn't be happier with the results! From the moment they arrived, Tim and his team were professional, knowledgeable, and attentive. They conducted a thorough assessment of the space and developed a clear plan tailored to my needs. Their attention to detail in organizing and decluttering was impressive; they transformed my chaotic garage into a clean and functional storage area. As for the mouse infestation, they tackled the problem with expertise. They vacuumed up the nest and droppings, disinfected contaminated items and surfaces, and took the time to educate me on preventative measures to keep my garage critter-free in the future. The entire process was seamless, and the team worked efficiently without cutting corners. I truly appreciate their dedication to quality and customer satisfaction. If you're facing a similar issue, I highly recommend their services!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Jashandeep Singh, South Sound, 10/2024
I had the pleasure of working with Tim professionally, where he consistently demonstrated professionalism, expertise, and dedication. His problem-solving skills and ability to deliver great results always stood out. I have no doubt that Bio-One of South Sound will thrive under his leadership, and I highly recommend his services to anyone looking for quality and reliability.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Kevin Honold, South Sound, 10/2024
I had the chance to work with Tim as a classmate, and I'm excited for this new venture of his! From my experience, he came prepared and ready to engage in every class, asked good questions/shared relevant insights, and is a diligent worker that delivers results. All great qualities that I'd want to see in this line of work.

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.