Contact Us

We’re Here When You Need Us Most

Bio-One is the leading name in crime, hoarding scene cleanup, and biohazard decontamination services. When life gets overwhelming, Bio-One is ready to help.

Our mission has been simple for over twenty years: help first, business second—and that’s exactly how we show up.

Questions? Need a Bio-One service? How can we help?

    Trusted By
    Washington State Office of Minority & Women's Business Enterprises
    Fentanyl Remediation
    The Tacoma Pierce County Chamber
    OPEN 24/7

    No matter when you call, we’re ready.

    Our local Bio-One technicians respond quickly, walk you through every step, and handle the cleanup with care and respect.

    We follow a detailed plan to clean, organize, and safely remove any biohazards—restoring your space and giving you peace of mind.

    Need help now? Call us 24/7: 253-252-1330

    Schedule a Free Consultation

    Your Support Matters to Us

    If we’ve helped you through a tough time, we’d be honored to hear about it.

    Sharing your experience helps others know they’re not alone—and that trusted help is out there.

    Leave us a review on our Google Business Profile.

    Thanks for Trusting Us

    If you'd like to share your experience, we’d love to hear it.

    What our clients say

    decontamination and biohazard cleaning services reviews
    Kaitlynne W., South Sound, 09/2025
    My grandma and I recently hired Bio-One to help us clear out some rooms we were overwhelmed by. This is something we've put off for a while out of embarrassment but making the choice to reach out and get help from Bio-One and the people who work there was worth letting others see our embarrassment. Jillian, Ian and Tim were all absolutely wonderful to work with and were all incredibly understanding and kind throughout a very emotional process. The help they've given us has been genuinely life changing, words cannot express how grateful we are and how amazing everyone was through the whole process.
    decontamination and biohazard cleaning services reviews
    Brent M., South Sound, 08/2025
    When you read this review, don't think of it as a normal review, that people casually post. Please view this as a heartfelt thank you and as true and honest endorsement for Tim, Bio-One, and his team. We are truly grateful for the top notch service that Tim and his team provided for us in our time of need. Not only did he call us back right away, he squeezed time into his already busy schedule to take a look at the job and give full assessment with a fair and accurate quoted price. Once we agreed to move forward with the quoted service, it was scheduled and taken care of without any issues the next day. You are probably thinking at this point that this sounds pretty standard. Well let me assure you it was not by any means standard. At every interaction Tim, Bio-One, and his team went far above and beyond at each step. On top of that, the caring, compassion, and true field experience really shines through in all that they do. You can really tell that they are here to help you, truly care, view you as a customer yes, but more than that, as a human and not a number or just another job. Honestly I could go on and on but I think you get the point. For all of these reasons we will never use any other company than BIO-ONE, and give the highest of thanks and praises from our family to their family. :) If anyone needs a reference I would be happy to provide it, please reach out. Until then don't trust anyone but BIO-ONE! Thank you Tim and the Bio-One Team!
    decontamination and biohazard cleaning services reviews
    Cobble, South Sound, 05/2025
    These guys are awesome. Worked with Tim and Ian for a decluttering of my home, and they got us into a spot where we can better function.

    Frequently asked questions

    Why should I contact Bio-One?
    If you're facing a situation involving biohazards, hoarding, or trauma-related cleaning, Bio-One is here to help. We specialize in sensitive, urgent cleanup needs and respond with compassion, discretion, and professionalism.
    What types of situations can I contact Bio-One about?
    You can contact us for help with unattended deaths, hoarding cleanup, suicide or homicide cleanup, sewage backups, rodent droppings, mold, and more. If you’re unsure, just reach out—we’ll guide you.
    How quickly will someone respond after I contact you?
    We aim to respond within minutes, 24/7. Your message is sent directly to a local owner or dispatcher, so you’re not left waiting in a queue.
    Do I have to be the homeowner or property owner to contact you?
    No. We regularly work with family members, landlords, property managers, social workers, law enforcement, and others who are involved in helping someone in need.
    What if I’m just not sure what kind of help I need?
    That’s okay. You don’t need all the answers—we’re here to listen and help you figure out the next steps. Just tell us what’s going on.
    Is my information kept private when I contact you?
    Yes. Every call, form, and message is kept completely confidential. We understand the sensitive nature of the situations we deal with.
    Can I reach you outside of normal business hours?
    Absolutely. Bio-One is available 24 hours a day, 7 days a week—including holidays. Emergencies don’t wait, and neither do we.
    What happens after I submit the contact form?
    A local Bio-One owner or certified specialist will contact you shortly—often by phone—to learn more and help schedule an in-person assessment or service visit.
    Do I have to pay just to talk to someone or get information?
    No. Contacting us is always free. We’ll give you honest answers, explain what we do, and help you decide what’s best for your situation—no pressure.
    How do I know I can trust Bio-One with something this important?
    We’ve helped thousands of families and property owners through some of life’s hardest moments. Our mission is simple: Help First, Business Second. We're here when you need us.