ABOUT BIO-ONE
Help First. Business Second.
Bio-One cleans the unimaginable with heart, skill, and respect.
From trauma scenes to hoarding situations, Bio-One is trusted to handle life’s toughest cleanups with compassion and care.
- Crime scenes
- Hoarding and clutter
- Biohazards and trauma
- Unattended deaths
For over 20 years, we’ve helped families, businesses, and communities recover and move forward. We're here to help—not to judge.
Welcome to Bio-One
Compassion First. Cleanup Always.
We help people through life’s most challenging moments.
We handle every cleanup with dignity, respect, and care. Whether it's a biohazard, trauma, or hoarding cleanup, our job starts with care—and ends with peace of mind.
- 20+ years of trusted service
- Discreet, respectful, and professional
- Available 24/7 across the country
- "Help First, Business Second" is how we work
When you need someone you can trust, we’re here.
We Clean Tough Situations.
Who We Serve
Helping People, Families, and Communities
No matter who calls, we respond with care, respect, and expert support.
We work with:
- Homeowners
- Business owners
- Law enforcement & first responders
- Government and public health agencies
Whether it’s a family in crisis or a public space in need, we show up with care, discretion, and expert cleanup. Every job is different, but our mission stays the same: to help people feel safe, supported, and ready to move forward.
More Than a Cleanup Crew
Why People Trust Bio-One
Real Help. Real Response. From People Who Truly Care.
During difficult times, we’re here to help—quick, kind, and capable. We handle the cleanup so you can focus on what comes next. Here’s what you can count on from us:
Fast Response
Trained Experts
Compassion First
Insurance Help
Local Support
How We Work
It Starts With One Call
We take it from there—restoring safety, calm, and comfort. When you call Bio-One, here’s what happens:
- You Call – We're here 24/7 to answer and respond fast.
- We Arrive – Local experts show up quickly and ready to help.
- We Assess – We walk through the space, explain what needs to be done, and answer your questions.
- We Clean – We carefully clean, disinfect, and remove any biohazards.
- We Make it Right — Our goal is to restore your space and peace of mind to normal.
We're by your side from the first call to the final walkthrough.
Here for You, Right Here in Your Community
Locally owned. Personally invested.
The person running your local Bio-One isn’t just in the business—they’re part of your neighborhood. They know the area, understand what you’re going through, and care about making a real difference. Trained and certified, they lead a team that shows up 24/7 with compassion, discretion, and respect.
When you call, you’re not getting a stranger. You’re getting a neighbor who’s ready to help.
Bio-One of Las Vegas
- Owner: James Herold
- Phone: 702-403-4242
- Hours: 24/7
I’ve been living here since 1998, and I’ve always believed in helping people through challenging moments. I was led to this work by a family friend, and I’ve loved it ever since—because it’s about giving people real support when they don’t know where to turn.
This is not just a cleanup job. It’s about compassion, dignity, and doing what’s right. We’ve built relationships with law enforcement, first responders, and victims’ advocates because we’re here to help the community, not just do business.
Our motto is 'Help First, Business Second,' and we live by it every day. Whether it’s hoarding, trauma, suicide, or a severe biohazard situation, our role is to step in when it’s hard and bring calm, clarity, and care. That’s why I do this.
When you call Bio-One of Vegas, you’re not getting a call center—you’re getting me. I answer the phone, and I’m the one who’s going to guide you through what happens next.
First, I’ll listen. Then I’ll ask a few questions to understand what you’re facing. From there, we’ll decide together if you need emergency cleanup or an in-person walkthrough. There’s complete transparency from the very beginning.
I go over everything in detail—what we’ll clean, what needs to be removed, how we’ll handle it, and when we’ll arrive. If insurance is involved, I can help open the claim and work with the adjuster so you don’t have to.
You’ll know exactly what to expect, and we’ll follow through on every word. That’s how we work.
Discretion is one of the most crucial aspects of what we do, particularly in cases involving hoarding, trauma, or crime-related cleanups. Customers want to know how we’ll protect their privacy. We show up in unmarked box trucks and handle everything inside the property when possible.
We’re very careful not to draw attention. Even our personal protective equipment comes off indoors if we can.
We don’t just clean—we protect people’s dignity. We’ve worked with people who were scared of being fined or evicted. We’ve helped people who didn’t want neighbors to know what was going on.
There’s no judgment—ever. We’ve seen everything from A to Z, and our job is to help people feel safe, supported, and respected while we do our work.
One of the most memorable jobs we ever did was helping a woman who flew in from Minnesota after her mother passed away. Her mom had been living in a hoarder's situation, and it was a big cleanup that took about a week.
1We bonded over board games, which is a surprising thing to bond over. We still text and share game ideas to this day.
Another situation that really stuck with me was a tear gas cleanup. The homeowner wasn’t even involved—it was her roommate. But she was left with the damage and had no idea what to do.
We worked for over a week going through everything she owned to clean, sort, and safely remove what couldn’t be salvaged. She’s still displaced from that home, but we helped her take the first big step back toward normal.
That’s what makes this work meaningful—it’s about relationships and getting people through moments they didn’t ask for.
For us, the job’s not done until it’s all done. It’s not just the big stuff—we pay attention to the small details. We clean our way out, check everything with the customer, and make sure nothing is left behind.
I always do a final walkthrough with the client when possible. I want them to feel like they can walk into that space again without anxiety or fear.
If something needs adjusting or rechecking, we’re happy to go back and make the necessary changes. That’s just how we operate. We rarely get callbacks, but if something isn’t right, we make it right.
We don’t leave people hanging. We follow through all the way. That’s what makes Bio-One of Vegas different.
Stronger Communities
Start with Compassion
More than cleanup—it’s about community. We go beyond cleanup to support real people in real need. We’re not just here to clean. We’re here to care.
Bio-One works closely with first responders, local agencies, and community groups to help those facing crisis, loss, or trauma.
- We support local efforts to promote safety and healing.
- We show up when people need real help.
- We give back however we can—because this work is personal.
No matter how we grow, our mission stays the same: Always put people first, help with heart, and do the right thing.
What our clients say
Experts Who Care and Know What They’re Doing
Trained, certified, and ready for anything.
Every Bio-One technician is highly trained in biohazard cleanup. But it’s not just about skills—it’s about heart. We show up with:
- Industry certifications
- Real-world experience
- A calm, compassionate approach
We know how to handle challenging situations safely, quickly, and with total care for the people involved.
Our Promise to You
We treat every job—and every person—with care and respect. These aren’t just words—they’re how we work, every time.
At Bio-One, we don’t just clean. We listen. We show up with kindness, work with integrity, and protect your privacy every step of the way.
- We’re discreet and respectful.
- We follow through on what we say.
- We treat your space like it’s our own.
No judgment. No shortcuts. Just honest help when you need it most.
How We Started and Why It Matters
Helping first. Always.
Over 20 years ago, Bio-One was founded with one clear goal: to help people through the most challenging times of their lives.
Our founder believed no one should face trauma or tragedy alone. That’s why we lead with care, not profit. From a small start to serving families, businesses, and even government agencies nationwide—we’ve stayed true to our mission:
Help first. Business second. Make a real difference.
Our Vision
We’re here to serve—with experience, compassion, and respect. Our mission is simple: help people in their most challenging moments by providing expert biohazard cleanup.
At Bio-One, we’re here to help—today and tomorrow. Our vision is to lead the industry with:
- Compassion for every client
- Expertise in every job
- Respect in every interaction
We’re shaping the future of biohazard cleanup through compassion and care—because how we help matters just as much as what we do.
Ready When You Need Us
Compassionate help is just a call away.
Need expert cleanup? We’re here 24/7—no judgment, no delays.
Whether you're facing a crisis or just have questions, our team is ready to help with care, skill, and respect.
Call us anytime at 702-403-4242
We’re just one call away from helping you feel in control again. We’ll be there when it matters most.
