Bio-One of DC decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 202-699-2333Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 202-699-2333
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Natalie Duvall, Washington, 11/2022
Jermaine was great! Arrived right on time and their work was incredible. Absolutely recommend Bio ONE
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Robin Robinson, Washington, 10/2022
Appt was made quickly by Tony. The job, itself took no more than a couple of hours (morning appt) ending around noon. Jeremy did a fantastic thorough job. The job was not nearly challenging as I thought. Thanks again Bio-One. You’re the one to call!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Patricia A. Duplantis, Washington, 10/2022
Bio-One DC was very responsive to my request and questions. They not only confirmed they could handle removing all the empty boxes and other things that had piled up in an apartment during the pandemic, but could do some deep cleaning too. They offered a work date for the next day, but since it was during the weekend and was sooner than I could accommodate, they schedule it when it was convenient for me. There was excellent communication before and during the work. Jermaine, Larnell, and River were very kind about the situation and very helpful in getting the job done quickly. Thank you. If you are in DC area, especially if you need to schedule something quickly, Bio-One is recommended.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
jonathan smallwood, Washington, 8/2022
Very professional and did an amazing job restoring my floors
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Kate Carlin, Washington, 8/2022
Bio-One was wonderful! From Tony answering the phone after 6 PM on a Friday night, to then calling me 45 minutes later to let me know I had an appointment at 10 AM the next day. I truly appreciate his customer service, friendliness, and willingness to help me out in a time of need! Both Jermaine and Dewayne were fabulous! They arrived earlier then the appointment time and walked me through the whole process. They insured me that all of the chemicals and processes they would use were not only safe for humans but for pets. I truly appreciate their timeliness to this matter. I highly recommend and trust the services of Bio-One and would use them again in a heartbeat for any hazardous related issues!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Dick Hillyard, Washington, 8/2022
I am giving them 5 stars because a higher rating is not available. They were very quick in their response. It took a crew of 4, Lawrence, Jermain, Wayne and Duane 7 hours to clean a very contaminated and toxic apartment. All of these men were very compassionate in a difficult situation. They listened and offered good advice when I had to make difficult decisions while clearing out a loved one's apartment. Their high standards are not just my opinion. The maintenance manager of this very large apartment building said they use three companies who are very good at what they do, but the crew at Bio-one exceeded the work of them all. Thanks Bio-One!

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.