Bio-One of Winston-Salem decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 336-830-1336Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 336-830-1336
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Alanna Greer, Winston-Salem, 12/2024
If I could give this company more than 5 stars I would. I hired this team to clean out my grandmothers down stairs that has been victim to animal feces and hoarding for the past 20 years. They were extraordinarily kind, professional, and discreet. I scheduled with Nadine who was so helpful with planning. I made a mistake in my scheduling and she immediately jumped on helping me fix it and making this whole process easy. Chris and his team were so patient during the whole process. All three members of this team went through great lengths to make sure my grandmother was comfortable with what was being cleaned and taken out. This company absolutely fits individual needs and truly listens to your unique situation. I couldn’t have asked for better help. They turned a nightmare situation into a miracle. Thank you all!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Christina Taylor, Winston-Salem, 11/2024
I needed to have my dad’s house cleaned before he returned home from a major surgery. The house had endured decades of neglect through renters and smokers inside the home. Bio-One was incredible to work with. They were prompt and communication, quick to give a quote, and flexible with different cleaning options. Christopher led the team that came out to clean. Each person I spoke with was kind and professional. I’m amazed at how well everything was cleaned; It looks like an entirely new space! The price was very reasonable considering the amount of work they put in. I also live out of town, but Bio One made it so easy to lineup the details. I highly recommend them to anyone Needing a thorough clean and/or disposal of hoarded items.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Jessica Corey, Winston-Salem, 09/2024
I am so incredibly happy with Bio-One's work! We cleaned out my dad's place after it became a little overwhelming, and when we walked in it was just like he'd just moved in. I almost cried with happy tears seeing it back to a safe and livable environment for him! This is the second time my family has used Bio-One and I will sing their praises to the end of time. Worth every single penny! Thank you Nadine and Chris, I am so happy and so grateful for y'all bringing peace of mind to me and my family!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Todd F, Winston-Salem, 09/2024
Excellent company to work with. Perfect communication and follow through from the first phone call. Fast, fair estimate and amazing turnaround on the service. They really stepped up in a big way with a time sensitive need. Could not recommend more highly!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Katharine Chipman, Winston-Salem, 08/2024
Chris and Luis David worked miracles!! They make an awesome team! I greatly appreciate their work ethic, care of handling items, and ability to transform houses into safe and functional living spaces in a short amount of time. I wasn't able to foresee the house getting to this point in 10 yrs, much less 10 days. I also appreciate how Nadine explained the process to me and then called at different points after hours to check on me and how I was doing emotionally. Thank you Bio-One for making the impossible possible!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Elizabeth Glenn, Winston-Salem, 05/2022
Friend’s family used BioOne to clean up after we found her deceased. They returned when it was time to clean out remaining belongings. I came to collect a few sentimental items set aside for me. I met BioOne representatives when I was there and they were very kind and compassionate. The staff was helpful, courteous and understanding as I collected other items to share with friends or donate to charitable organizations. I will recommend them anytime someone needs this kind of service.

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.