Contact Us

We’re Here When You Need Us Most

Bio-One is the leading name in crime, hoarding scene cleanup, and biohazard decontamination services. When life gets overwhelming, Bio-One is ready to help.

Our mission has been simple for over twenty years: help first, business second—and that’s exactly how we show up.

Call Us 24/7
Trusted By
Decontect Fentanyl Response Certification - Nadine Black

Questions? Need a Bio-One service? How can we help?

    OPEN 24/7

    No matter when you call, we’re ready

    Our local Bio-One technicians respond quickly, walk you through every step, and handle the cleanup with care and respect.

    We follow a detailed plan to clean, organize, and safely remove any biohazards—restoring your space and giving you peace of mind.

    Need help now? Call us 24/7: 336-830-1336

    Schedule a Free Consultation

    Your Support Matters to Us

    If we’ve helped you through a tough time, we’d be honored to hear about it.

    Sharing your experience helps others know they’re not alone—and that trusted help is out there.

    Leave us a review on our Google Business Profile.

    Thanks for Trusting Us

    If you'd like to share your experience, we’d love to hear it.

    What our clients say

    decontamination and biohazard cleaning services reviews
    Alanna Greer, Winston-Salem, 12/2024
    If I could give this company more than 5 stars I would. I hired this team to clean out my grandmothers down stairs that has been victim to animal feces and hoarding for the past 20 years. They were extraordinarily kind, professional, and discreet. I scheduled with Nadine who was so helpful with planning. I made a mistake in my scheduling and she immediately jumped on helping me fix it and making this whole process easy. Chris and his team were so patient during the whole process. All three members of this team went through great lengths to make sure my grandmother was comfortable with what was being cleaned and taken out. This company absolutely fits individual needs and truly listens to your unique situation. I couldn’t have asked for better help. They turned a nightmare situation into a miracle. Thank you all!
    decontamination and biohazard cleaning services reviews
    Christina Taylor, Winston-Salem, 11/2024
    I needed to have my dad’s house cleaned before he returned home from a major surgery. The house had endured decades of neglect through renters and smokers inside the home. Bio-One was incredible to work with. They were prompt and communication, quick to give a quote, and flexible with different cleaning options. Christopher led the team that came out to clean. Each person I spoke with was kind and professional. I’m amazed at how well everything was cleaned; It looks like an entirely new space! The price was very reasonable considering the amount of work they put in. I also live out of town, but Bio One made it so easy to lineup the details. I highly recommend them to anyone Needing a thorough clean and/or disposal of hoarded items.
    decontamination and biohazard cleaning services reviews
    Todd F, Winston-Salem, 09/2024
    Excellent company to work with. Perfect communication and follow through from the first phone call. Fast, fair estimate and amazing turnaround on the service. They really stepped up in a big way with a time sensitive need. Could not recommend more highly!

    Frequently asked questions

    Why should I contact Bio-One?
    If you're facing a situation involving biohazards, hoarding, or trauma-related cleaning, Bio-One is here to help. We specialize in sensitive, urgent cleanup needs and respond with compassion, discretion, and professionalism.
    What types of situations can I contact Bio-One about?
    You can contact us for help with unattended deaths, hoarding cleanup, suicide or homicide cleanup, sewage backups, rodent droppings, mold, and more. If you’re unsure, just reach out—we’ll guide you.
    How quickly will someone respond after I contact you?
    We aim to respond within minutes, 24/7. Your message is sent directly to a local owner or dispatcher, so you’re not left waiting in a queue.
    Do I have to be the homeowner or property owner to contact you?
    No. We regularly work with family members, landlords, property managers, social workers, law enforcement, and others who are involved in helping someone in need.
    What if I’m just not sure what kind of help I need?
    That’s okay. You don’t need all the answers—we’re here to listen and help you figure out the next steps. Just tell us what’s going on.
    Is my information kept private when I contact you?
    Yes. Every call, form, and message is kept completely confidential. We understand the sensitive nature of the situations we deal with.
    Can I reach you outside of normal business hours?
    Absolutely. Bio-One is available 24 hours a day, 7 days a week—including holidays. Emergencies don’t wait, and neither do we.
    What happens after I submit the contact form?
    A local Bio-One owner or certified specialist will contact you shortly—often by phone—to learn more and help schedule an in-person assessment or service visit.
    Do I have to pay just to talk to someone or get information?
    No. Contacting us is always free. We’ll give you honest answers, explain what we do, and help you decide what’s best for your situation—no pressure.
    How do I know I can trust Bio-One with something this important?
    We’ve helped thousands of families and property owners through some of life’s hardest moments. Our mission is simple: Help First, Business Second. We're here when you need us.
    Call
    Us
    24/7