ABOUT BIO-ONE

Help First. Business Second.

Bio-One cleans the unimaginable with heart, skill, and respect.

From trauma scenes to hoarding situations, Bio-One is trusted to handle life’s toughest cleanups with compassion and care.

  • Crime scenes
  • Hoarding and clutter
  • Biohazards and trauma
  • Unattended deaths

For over 20 years, we’ve helped families, businesses, and communities recover and move forward. We're here to help—not to judge.

Call Us 24/7
Trusted By
Fentanyl Remediation
BBP Certificate
WRCC Logo
Regional Chamber of Commerce
Welcome to Bio-One

Compassion First. Cleanup Always.

We help people through life’s most challenging moments.

We handle every cleanup with dignity, respect, and care. Whether it's a biohazard, trauma, or hoarding cleanup, our job starts with care—and ends with peace of mind.

  • 20+ years of trusted service
  • Discreet, respectful, and professional
  • Available 24/7 across the country
  • "Help First, Business Second" is how we work

When you need someone you can trust, we’re here.

Who We Serve

Helping People, Families, and Communities

No matter who calls, we respond with care, respect, and expert support.

We work with:

  • Homeowners
  • Business owners
  • Law enforcement & first responders
  • Government and public health agencies

Whether it’s a family in crisis or a public space in need, we show up with care, discretion, and expert cleanup. Every job is different, but our mission stays the same: to help people feel safe, supported, and ready to move forward.

More Than a Cleanup Crew

Why People Trust Bio-One

Real Help. Real Response. From People Who Truly Care.

During difficult times, we’re here to help—quick, kind, and capable. We handle the cleanup so you can focus on what comes next. Here’s what you can count on from us:

Fast Response

We’re available 24/7 and act quickly.

Trained Experts

Certified, experienced, and ready for anything.

Compassion First

We lead with care, not judgment.

Insurance Help

We work with your provider to make things easier.

Local Support

We partner with the people who care about your community, too.
How We Work

It Starts With One Call

We take it from there—restoring safety, calm, and comfort. When you call Bio-One, here’s what happens:

  • You Call – We're here 24/7 to answer and respond fast.
  • We Arrive – Local experts show up quickly and ready to help.
  • We Assess – We walk through the space, explain what needs to be done, and answer your questions.
  • We Clean – We carefully clean, disinfect, and remove any biohazards.
  • We Make it Right — Our goal is to restore your space and peace of mind to normal.

We're by your side from the first call to the final walkthrough.

Here for You, Right Here in Your Community

Locally owned. Personally invested.

The person running your local Bio-One isn’t just in the business—they’re part of your neighborhood. They know the area, understand what you’re going through, and care about making a real difference. Trained and certified, they lead a team that shows up 24/7 with compassion, discretion, and respect.

When you call, you’re not getting a stranger. You’re getting a neighbor who’s ready to help.

Bio-One of Worcester

  • Owner: Dr. Michael Belanger
  • Phone: 774-224-6251
  • Hours: 24/7

Dr. Michael Belanger is the dedicated owner of Bio-One of Worcester, MA. Mike is a Worcester native, and after an honorable eight years in the Navy, settled in Shrewsbury.

While in the Navy, Mike proudly served in roles such as honor guard, pre-boot camp instructor and Homeland Security in response to 9/11/2001.

Mike went on to earn a Doctorate degree in Educational Leadership and educated learners from Kindergarten to graduate medical school, most recently being at UMass Medical School.

Mike has always had a passion for service and directly helping people in any area of their life. As he considered business ownership, he was drawn to Bio-One, as he saw it as a way to continue his service to people in need.

Mike’s purpose is to compassionately connect with people and help them through their journey with understanding and empathy, especially during challenging times.

From feces to fentanyl, we got you covered.

In his free time, Mike can be found spending time with his children and adored grandchildren, as well as long trips on his Harley.

I don't do this for glory—I do it because I believe in helping people through the hardest things they’ll ever face. Every call is different, but the purpose is always the same. I want people to feel safe again in their own home.I’m a Navy vet. I’ve been through chaos, structure, leadership—and I’ve also been the guy who had to ask for help. That’s why this work matters to me. We’re not selling chocolate—we’re selling help.It’s not just about cleaning up. It’s about figuring out what someone needs, and walking them through it. I’ve had people call and say it took them 12 years to pick up the phone. That first call takes everything. If you trust us with that moment, I’m going to make sure you feel heard, respected, and cared for. That’s why we do what we do.

You’re going to get a private one-on-one with me. I don’t send your call to a call center. If I’m on a job in full gear, I’ll call back as soon as I can—even if you didn’t leave a voicemail.That first call means everything. I’ve had people say it took them over a decade to reach out. So when I answer, I treat it like it took real courage to dial.From there, we’ll set up a time to meet in person. I come out, I walk the space, and I let you talk. I’ll take photos if needed and build an estimate that reflects exactly what you’re dealing with—nothing hidden, no pressure.Every situation is different, so I give you time and space to ask questions. And if you need a little more time, that’s okay. I'm not here to push—I’m here to walk through this with you.

I pull up in a black truck with magnets—no logos, no signs. I don’t want anyone knowing why I’m there unless you want them to. We roll in and roll out like Batman.My team suits up inside. We don’t stand around outside with gear on. We’re quiet, respectful, and we keep the focus where it belongs—on helping you. Nothing leaves that house in discussion. Nothing is shared.I once had a neighbor walk by during a hoarding job and say, “Hope everything’s okay over there.” I just smiled and said, “Yep, just cleaning some stuff out.” That’s it. No details. No drama.Discretion isn’t a feature—it’s our default. And if there’s ever a situation where you need us to go the extra mile for privacy, we’ll do that too. This isn’t about attention—it’s about getting your space back with dignity.

There was one cleanup where I found out the man had been my childhood friend. I was there to help the family after an undiscovered death. As I searched for important documents and valuables, I came across his license—and I recognized the name immediately.We were Cub Scouts together. First Communion. McDonald’s birthday parties. I pulled the family aside and shared who I was. They invited me to the memorial service. I didn’t go to speak—I just stood by the photos and told a few stories. Later, they called us back to finish some more work when the weather cleared.I’m not in this to find people I know—but when it happens, it reminds me why I do this. These aren’t just jobs. They’re real families, real stories.In another case, I had a man say, “I’m admitting I’m a hoarder. It’s been 12 years. I want my life back.” That call was the first step—and we helped him take the next ones. Every story matters. And if you’re ready, we’ll help you write a new one.

Before we leave, I do a full walkthrough with you. Not just a peek from the door—we walk the space together, room by room. I show you what we did, ask if anything feels off, and make sure it matches what we talked about when we started.If something’s not right, I’ll take care of it. No extra charge. No excuses. And if you need a little more time to look over things after we leave, that’s okay too. If you call me later, I’ll come back.Sometimes, we find things you didn’t even know to ask about. Valuables, family items, paperwork—we set them aside, just in case. It’s part of the job, and it’s part of showing respect for your space.I’ve never had someone call me back with a complaint—but I’ve had people call me back for more help. That means something. And it’s how I know we’re doing this the right way.

Stronger Communities
Start with Compassion

More than cleanup—it’s about community. We go beyond cleanup to support real people in real need. We’re not just here to clean. We’re here to care.

Bio-One works closely with first responders, local agencies, and community groups to help those facing crisis, loss, or trauma.

  • We support local efforts to promote safety and healing.
  • We show up when people need real help.
  • We give back however we can—because this work is personal.

No matter how we grow, our mission stays the same: Always put people first, help with heart, and do the right thing.


Find your nearest Bio-One office

What our clients say

decontamination and biohazard cleaning services reviews
Randie Farmelant, Worcester, 05/2025
Bio-One was great! Mice had made a big mess of my attic and Mike and crew ripped all the flooring out and left me with a nice clean slate to work with moving forward. They left the room impeccable and finished in just a few hours.
decontamination and biohazard cleaning services reviews
Runssswithbeeer Thirty, Worcester, 05/2025
Absolutely five stars for Bio-One! They did an amazing job from start to finish. The team was incredibly friendly, efficient, and caring, making a tough situation so much easier to handle. They were not only helpful and honest, but also incredibly professional in everything they did. What stood out most was their genuine willingness to help and their strong focus on safety and care throughout the entire process. I can’t recommend Bio-One enough—truly top-notch service with heart!
decontamination and biohazard cleaning services reviews
Michele Carlson, Worcester, 05/2025
My dog was injured, I had to rush him to the vet, the dog is doing well. My car was covered in blood. They did such an excellent job. My car looks brand new. Very pleased with the results. They were fast with their service, courteous and kind.

Experts Who Care and Know What They’re Doing

Trained, certified, and ready for anything.

Every Bio-One technician is highly trained in biohazard cleanup. But it’s not just about skills—it’s about heart. We show up with:

  • Industry certifications
  • Real-world experience
  • A calm, compassionate approach

We know how to handle challenging situations safely, quickly, and with total care for the people involved.

Our Promise to You

We treat every job—and every person—with care and respect. These aren’t just words—they’re how we work, every time.

At Bio-One, we don’t just clean. We listen. We show up with kindness, work with integrity, and protect your privacy every step of the way.

  • We’re discreet and respectful.
  • We follow through on what we say.
  • We treat your space like it’s our own.

No judgment. No shortcuts. Just honest help when you need it most.

Certifications and Achievements

Fentanyl Remediation
BBP Certificate
WRCC Logo
Regional Chamber of Commerce

How We Started and Why It Matters

Helping first. Always.

Over 20 years ago, Bio-One was founded with one clear goal: to help people through the most challenging times of their lives.

Our founder believed no one should face trauma or tragedy alone. That’s why we lead with care, not profit. From a small start to serving families, businesses, and even government agencies nationwide—we’ve stayed true to our mission:

Help first. Business second. Make a real difference.

Our Vision

We’re here to serve—with experience, compassion, and respect. Our mission is simple: help people in their most challenging moments by providing expert biohazard cleanup.

At Bio-One, we’re here to help—today and tomorrow. Our vision is to lead the industry with:

  • Compassion for every client
  • Expertise in every job
  • Respect in every interaction

We’re shaping the future of biohazard cleanup through compassion and care—because how we help matters just as much as what we do.

Ready When You Need Us

Compassionate help is just a call away.

Need expert cleanup? We’re here 24/7—no judgment, no delays.

Whether you're facing a crisis or just have questions, our team is ready to help with care, skill, and respect.

Call us anytime at 774-224-6251

We’re just one call away from helping you feel in control again. We’ll be there when it matters most.

Schedule a Service

Frequently asked questions

What types of situations does Bio-One handle?
We specialize in cleaning the unimaginable—crime scenes, hoarding, biohazards, unattended deaths, and more. Our services are designed to bring comfort and peace of mind during life’s toughest moments.
Is Bio-One available in my area?
Yes. Bio-One is locally owned and operated across the country. That means you’ll always work with someone who understands your community and shows up with compassion, not judgment.
How quickly can Bio-One respond?
We’re available 24/7 and pride ourselves on fast response. When you call, we act quickly—because we know timing matters in a crisis.
What does the cleanup process look like?
It starts with your call. Then we arrive, assess the situation, explain next steps, clean and disinfect thoroughly, and walk through everything with you before we leave. Our goal is to restore both your space and your peace of mind.
Is your cleanup team trained and certified?
Absolutely. Every Bio-One technician is certified, highly trained in biohazard cleanup, and brings real-world experience with a calm, respectful approach.
Will Bio-One help with my insurance claim?
Yes. We work directly with insurance providers to ease the process and reduce stress for you.
What makes Bio-One different from other cleanup companies?
We lead with compassion. Our motto is “Help First, Business Second,” and that shows in every interaction. We treat every space—and every person—with care, respect, and zero judgment.
How does Bio-One protect my privacy during cleanup?
We’re discreet and professional at every step. We arrive unmarked (when requested), follow strict confidentiality protocols, and treat your space like it’s our own.
Who can call Bio-One for help?
Anyone. We serve homeowners, business owners, law enforcement, public agencies, and more. If you’re facing a tough situation, we’re here to help.
What does Bio-One mean by “more than a cleanup crew”?
It means we don’t just clean—we care. We support local communities, work with first responders, and show up with heart, not just hazmat suits.
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