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Nicole will actively listen to you. She will hear you and capture the requirements for your particular situation. I have witnessed her during several calls for several years, and Nicole embodies customer service, attention to detail, and, more importantly, compassion. Nicole will also follow up throughout the job and keep you informed.

Everything with them has been excellent! Nicole was kind and patient with scheduling with me. I called her once but wasn’t ready to schedule, I called her again but still wasn’t ready and she was very patient and considerate! I appreciate this team and all they do for the community, for my family and for myself! Thank you BioOne

We appreciate all the support that Bio-One has given our family. The team was able to clean up a fully hoarded infested apartment in a single day and has improved life for my disabled uncle. Sunny has been a great support and has gone above and beyond what we expected for the cleanup. The team is very professional and dedicated to their clients and will be sure to respect you and your family throughout the cleanup. They offer great support and have lots of information for aftercare. Thank you Sunny, Brandi, and Maria!!!

Excellent people to work with. On time, great communication, and wonderful work performed. Would recommend to anyone needing any one of their services as it was well worth the money spent and a better cost than the competitors as well.

Nicole at Bio-One Albuquerque pulled off a miracle. She worked with me to clear out several years’ worth of accumulated junk, resolve a mouse infestation including identifying and blocking mouse entry points, clean up a significant pet mess, assemble and place furniture that had never been put together, and go through boxes of belongings that had never been unpacked upon my move to the area several years ago. She even took things that I wanted to donate to the appropriate people and places that can use them, which is something I know I never would have gotten around to doing myself. Nicole is extremely empathetic and knowledgeable about how to organize things so that the problems she solves don’t recur. She and her team were professional, communicative, showed up when they said they would, and did what they said they would. They were kind, patient and pleasant to work with. Nicole walked into a situation that was overwhelming and embarrassing for me and immediately put me at ease with her calm demeanor and knowledge of how to fix the situation. She worked with me one-on-one every day and called in her team members when appropriate for things like hauling away junk, so nothing was ever left for me to handle on my own. I couldn’t be more impressed or happy with the work Bio-One did for me. Nicole gave me back my home.

My brother passed away suddenly in his bed 5 to 10 days before he was discovered and we live out of state. We tried to contact the other guys but they never answered the phone or returned a message. So we called Bio One. Nicole answered on a Sunday and then worked their schedule to meet our arrival in Santa Fe. Bio one was very helpful given the distress we felt. Because of the order Bio One brought in some major ozone devices to run at night so that we could work on clearing the house out during the day. Bio One submitted the paper work to the insurance company for us. We found Bio One to be accomadting and sensitive to our challenge and would recommend using them. Dave Nicholas

Bio-One was quick, efficient and affordable compared to other options. They were also very compassionate about the situation.

I highly recommend this team, my experience with them was above and beyond my expectations as they are all extremely friendly, kind, understanding, supportive and flexible

Great!!! Very nice workers. Arrived on time everyday. Let you know what the plan of attack is. Got the work done in a timely manner. 10/10!!!

I cannot express my appreciation for Kris and her crew. Amazing people!!! So thorough and professional. The mess they had was unthinkable and they tackled it with such eloquence!!!! Would recommend over and over again!!!!