ABOUT BIO-ONE

Help First. Business Second.

Bio-One cleans the unimaginable with heart, skill, and respect.

From trauma scenes to hoarding situations, Bio-One is trusted to handle life’s toughest cleanups with compassion and care.

  • Crime scenes
  • Hoarding and clutter
  • Biohazards and trauma
  • Unattended deaths

For over 20 years, we’ve helped families, businesses, and communities recover and move forward. We're here to help—not to judge.

Trusted By
Fentanyl Remediation
Welcome to Bio-One

Compassion First. Cleanup Always.

We help people through life’s most challenging moments.

We handle every cleanup with dignity, respect, and care. Whether it's a biohazard, trauma, or hoarding cleanup, our job starts with care—and ends with peace of mind.

  • 20+ years of trusted service
  • Discreet, respectful, and professional
  • Available 24/7 across the country
  • "Help First, Business Second" is how we work

When you need someone you can trust, we’re here.

Who We Serve

Helping People, Families, and Communities

No matter who calls, we respond with care, respect, and expert support.

We work with:

  • Homeowners
  • Business owners
  • Law enforcement & first responders
  • Government and public health agencies

Whether it’s a family in crisis or a public space in need, we show up with care, discretion, and expert cleanup. Every job is different, but our mission stays the same: to help people feel safe, supported, and ready to move forward.

More Than a Cleanup Crew

Why People Trust Bio-One

Real Help. Real Fast. From People Who Care.

During difficult times, we’re here to help—quick, kind, and capable. We handle the cleanup so you can focus on what comes next. Here’s what you can count on from us:

Fast Response

We’re available 24/7 and act quickly.

Trained Experts

Certified, experienced, and ready for anything.

Compassion First

We lead with care, not judgment.

Insurance Help

We work with your provider to make things easier.

Local Support

We partner with the people who care about your community, too.
How We Work

It Starts with One Call

We take it from there—restoring safety, calm, and comfort. When you call Bio-One, here’s what happens:

  • You Call – We're here 24/7 to answer and respond fast.
  • We Arrive – Local experts show up quickly and ready to help.
  • We Assess – We walk through the space, explain what needs to be done, and answer your questions.
  • We Clean – We carefully clean, disinfect, and remove any biohazards.
  • We Make it Right — Our goal is to restore your space and peace of mind to normal.

We're by your side from the first call to the final walkthrough.

Here for You, Right Here in Your Community

Locally owned. Personally invested.

The person running your local Bio-One isn’t just in the business—they’re part of your neighborhood. They know the area, understand what you’re going through, and care about making a real difference. Trained and certified, they lead a team that shows up 24/7 with compassion, discretion, and respect.

When you call, you’re not getting a stranger. You’re getting a neighbor who’s ready to help.
Matt Gregg
Matt Gregg is the owner of Bio-One of Asheville. Matt, a native of Asheville, earned a Bachelor of Science in Business from the University of North Carolina at Chapel Hill and a Master of Business Administration from Wake Forest University. Previously, Matt worked for both DirecTV and DISH Network, and most recently he was the General Manager at a successful Ford dealership where he was recognized as one of Automotive News' Top 40 under 40 in 2018. Upon discovering Bio-One, Matt and his wife Krista knew this was a perfect match for their true passion of helping and serving the Western North Carolina and Upstate South Carolina communities. With compassion, diligence and professionalism, Matt is ready 24/7 to help community members who are in their greatest time of need.

Stronger Communities Start with Compassion

More than cleanup—it’s about community. We go beyond cleanup to support real people in real need. We’re not just here to clean. We’re here to care.

Bio-One works closely with first responders, local agencies, and community groups to help those facing crisis, loss, or trauma.

  • We support local efforts to promote safety and healing.
  • We show up when people need real help.
  • We give back however we can—because this work is personal.

No matter how we grow, our mission stays the same: Always put people first, help with heart, and do the right thing.

Find your nearest Bio-One office

What our clients say

decontamination and biohazard cleaning services reviews
Larry Davis, Buncombe County, 10/2023
I called them on Thursday oct 7. Matt answered I told him my problem. Which is my moms passing went by graveyard and the tombstone 26 years old looks terrible. Mold mildew moss ect. He said we don’t normally do that service but I’ll have my GM call you and see if we can find someone. I’m about 2 minutes the GM call. Charolette !! She said we don’t do that but I have. I said do you know of anybody. She said I have done it before . I’ll come by and do it tomorrow at 3 pm. The morning of the 8th she sent a text of time arriving a picture of her. She was meeting my 95 year old dad. She showed dad went with her and it looks great.!! Mom passed October 10.
decontamination and biohazard cleaning services reviews
John Payne, Asheville, 03/2023
Bio One performed Biohazard remediation and whole home clean out for us at a time of terrible tragedy for our family. Charlotte was so helpful and caring, yet still professional, and efficient. She and her team definitely went above and beyond anything we could’ve expected. I wish I had never needed their services, but I’m so glad they were there when I did need them.
decontamination and biohazard cleaning services reviews
Lisa Keever, Asheville, 03/2023
Professionalism, Punctuality, Quality, Responsiveness, Value

Experts Who Care and Know What They’re Doing

Trained, certified, and ready for anything.

Every Bio-One technician is highly trained in biohazard cleanup. But it’s not just about skills—it’s about heart. We show up with:

  • Industry certifications
  • Real-world experience
  • A calm, compassionate approach

We know how to handle challenging situations safely, quickly, and with total care for the people involved.

Our Promise to You

We treat every job—and every person—with care and respect. These aren’t just words—they’re how we work, every time.

At Bio-One, we don’t just clean. We listen. We show up with kindness, work with integrity, and protect your privacy every step of the way.

  • We’re discreet and respectful.
  • We follow through on what we say.
  • We treat your space like it’s our own.

No judgment. No shortcuts. Just honest help when you need it most.

Certifications and Achievements

Fentanyl Remediation

How We Started and Why It Matters

Helping first. Always.

Over 20 years ago, Bio-One was founded with one clear goal: to help people through the most challenging times of their lives.

Our founder believed no one should face trauma or tragedy alone. That’s why we lead with care, not profit. From a small start to serving families, businesses, and even government agencies nationwide—we’ve stayed true to our mission:

Help first. Business second. Make a real difference.

Our Vision

We’re here to serve—with experience, compassion, and respect. Our mission is simple: help people in their most challenging moments by providing expert biohazard cleanup.

At Bio-One, we’re here to help—today and tomorrow. Our vision is to lead the industry with:

  • Compassion for every client
  • Expertise in every job
  • Respect in every interaction

We’re shaping the future of biohazard cleanup through compassion and care—because how we help matters just as much as what we do.

WORK WITH US

Ready When You Need Us

Compassionate help is just a call away.

Need expert cleanup? We’re here 24/7—no judgment, no delays.

Whether you're facing a crisis or just have questions, our team is ready to help with care, skill, and respect.

Call us anytime at 828-492-3936

We’re just one call away from helping you feel in control again. We’ll be there when it matters most.

Schedule a Service

Frequently asked questions

What types of situations does Bio-One handle?
We specialize in cleaning the unimaginable—crime scenes, hoarding, biohazards, unattended deaths, and more. Our services are designed to bring comfort and peace of mind during life’s toughest moments.
Is Bio-One available in my area?
Yes. Bio-One is locally owned and operated across the country. That means you’ll always work with someone who understands your community and shows up with compassion, not judgment.
How quickly can Bio-One respond?
We’re available 24/7 and pride ourselves on fast response. When you call, we act quickly—because we know timing matters in a crisis.
What does the cleanup process look like?
It starts with your call. Then we arrive, assess the situation, explain next steps, clean and disinfect thoroughly, and walk through everything with you before we leave. Our goal is to restore both your space and your peace of mind.
Is your cleanup team trained and certified?
Absolutely. Every Bio-One technician is certified, highly trained in biohazard cleanup, and brings real-world experience with a calm, respectful approach.
Will Bio-One help with my insurance claim?
Yes. We work directly with insurance providers to ease the process and reduce stress for you.
What makes Bio-One different from other cleanup companies?
We lead with compassion. Our motto is “Help First, Business Second,” and that shows in every interaction. We treat every space—and every person—with care, respect, and zero judgment.
How does Bio-One protect my privacy during cleanup?
We’re discreet and professional at every step. We arrive unmarked (when requested), follow strict confidentiality protocols, and treat your space like it’s our own.
Who can call Bio-One for help?
Anyone. We serve homeowners, business owners, law enforcement, public agencies, and more. If you’re facing a tough situation, we’re here to help.
What does Bio-One mean by “more than a cleanup crew”?
It means we don’t just clean—we care. We support local communities, work with first responders, and show up with heart, not just hazmat suits.