We are here to earn your trust and ease you into the hoarding cleanup process.
We handle the toughest scenes with dignity and compassion.
We offer medical waste disposal and train others on its safe handling.
We help protect first responders with deep, professional cleaning.
Because you deserve more than just a cleanup—you deserve care.
Families, property owners, and first responders choose Bio-One for fast, discreet, and compassionate cleanup.
People call us during some of their most challenging moments. We show up fast, listen first, and handle every scene skillfully and compassionately.
We’re here to help you feel safe again—and we’ll walk with you every step of the way.
Help First, Business Second is our motto. It’s more than just a slogan—it’s how we live and serve. I was looking for a way to start a business and a way to be of service to the community.
Coming from a military and law enforcement background, I liked the idea of being able to help individuals and families get through situations that are difficult to deal with.
At Bio-One ATX, everything we do is in an effort to help individuals and families get through whatever situation they're dealing with and get their life back on track. That means putting people first, not the job, not the business.
Help First, Discretion Always is a phrase that we use when we talk about how we do our cleanups and how we deal with our customers—not only our customers, but also the community around our customers. We know these moments are painful. That’s why we’re always going to put the privacy and the comfort of our customers first.
This isn’t just work. It was an opportunity for me to continue serving.
Even a phone call looking for answers is a big step in itself. That’s something we never forget when someone reaches out. When you call us, we'll ask for basic information, try to understand over the phone what your goals and expectations are for the situation you're in or have been placed in. It’s not just logistics—we know you’re likely dealing with something deeply personal or emotionally hard.
We will be clear and concise in our communication and we will answer any questions that we can over the phone to prepare you for our walkthrough. If needed, we might ask for a few photos, but nothing replaces an in-person visit.
We do not charge for our estimates and we prefer to be accompanied by the homeowner if possible. But if not, we’ll still do what it takes. Once we've had the opportunity to walk through the property, we'll likely take photos and/or videos that will help us with the estimation process and create a plan that fits you. If you need our services, reach out for a free consultation and walkthrough.
Help First, Discretion Always is a phrase that we use when we talk about how we do our cleanups and how we deal with our customers—not only our customers, but also the community around our customers. That means protecting not just your space, but your dignity, your story, and your privacy at every step.
Our vehicles are all unmarked. You won’t see our team walking around in hazmat suits outside your front door. Our technicians are not gonna be walking around in your front yard in a biohazard suit. Instead, we’ll find a garage or discreet entry spot and prepare privately so you can keep your situation your own.
We're understanding and compassionate of the situation that you're in. Whether we’re cleaning or just showing up to talk, it will stay between you and us. You don't have to worry about us talking to other members of the community about what we're doing in your home. That’s our commitment.
One of the customers that really sticks out in my mind was actually one of our hoarding customers. This was someone who was in danger of being evicted from their property. A year later we’re still talking to them. We check in, help with errands, even helped with an emergency room trip when no one else picked up the phone.
This person kind of latched on to us as somebody that they trust. That trust is exactly what we’re here to build. That’s really what our underlying goal is—to have people get to that level of comfort with us.
We're actually there to help them figure out the stuff that's important to them—the personal belongings that they do need and that they want to keep. It's not about trash bags or dumpsters.
We want them to be able to operate in their space safely and efficiently and get back to living.
That’s the level of care that we want to be able to offer people.
We follow a process when we clean, and we always clean to a specific standard. But that’s not where it ends. The last thing that we do before we leave a scene is test the object or the space. If anything still reads positive, then we’re going to re-clean it and do another round of testing. We’re not done until the final results are clean.
In certain situations, we’ll do a disinfecting fog. That means the floors, ceilings, walls—even the air. Every inch matters.
And we don’t just verify cleanliness on our terms. We typically will do a post-walkthrough with the individual or the family. We go over everything to make sure it’s right in your eyes, too. We will not leave a situation until a customer has walked through it with us and said they’re satisfied with the job we’ve done. If anything needs fixing, we are gonna make it right—even if we’ve already left. That’s how we work.
Our local team is trained, experienced, and here to help—no judgment, just support.
We understand that calling us means something serious has happened. That’s why our local Bio-One team brings more than training—we bring compassion, clear communication, and respect every step of the way.
You can count on us to handle it all—with care.
Loading map...