COMPASSION. EXPERIENCE. RESPECT.
Choose Bio-One: Austin crime scene, death, and suicide cleanup services
When you’re faced with something you never expected, even a phone call looking for answers is a big step in itself.
At Bio-One ATX, we take the burden off your shoulders and allow you to grieve, process, deal with the things that you should be worrying about.
That’s why we truly live the Bio-One mission of Help First, Business Second
- You should expect an immediate response.
- We operate judgment free.
- We serve the greater Austin area.
- We're here in your community.
Emergency response hotline
Get in touch with our 24/7 biohazard & crime scene cleaning team today
Vance and team were wonderful, professional, and kind.
Where Crisis Meets Compassion
Getting Back to Safe Starts Here
Hoarding Cleanup
We are here to earn your trust and ease you into the hoarding cleanup process.
Decomposition / Undiscovered Death
We handle the toughest scenes with dignity and compassion.
Medical Waste Disposal
We offer medical waste disposal and train others on its safe handling.
Emergency Vehicle Decontamination
We help protect first responders with deep, professional cleaning.
We respond 24/7.
Request a service now.
WE'RE READY 24/7
Work with us
Call Anytime You’re not alone.
On-Site, With Care
You're in Good Hands
Ready For Anything, Anytime
You should expect an immediate response. Whether it’s late at night or first thing in the morning, we’re ready to step in. We want you to feel comfortable, safe and ultimately happy with every step we take together.
Why choose Bio-One of Austin?
Trusted When It Matters Most
We're here in your community, we raise our families here... we're always going to be here. That’s why we're not willing to sacrifice quality or customer satisfaction to make a quick dollar.
We truly want to help with whatever has brought you to us and we won't quit until you feel good about moving forward.
- You should expect to feel closure with your situation
- Feel like it's ok to relax, take a deep breath and think about the next step
- We won't leave a job until the customer is happy
- We're trained to support people through some of the most traumatic situations they've faced
Your Local Cleanup Partner
Rooted in the community. Driven by compassion.
We’re members of your community. We raise our families here, go to football games here, shop for groceries here. That’s why we're not willing to sacrifice quality or customer satisfaction.
Everything we do is in an effort to help individuals and families get through whatever situation they're dealing with and get their life back on track. You’ll always speak with someone who lives it.
Bio-One of ATX
- Owner: Brandon Hammond
- Phone: 737-367-0803
- Hours: 24/7
Help First, Business Second is our motto. It’s more than just a slogan—it’s how we live and serve. I was looking for a way to start a business and a way to be of service to the community.
Coming from a military and law enforcement background, I liked the idea of being able to help individuals and families get through situations that are difficult to deal with.
At Bio-One ATX, everything we do is in an effort to help individuals and families get through whatever situation they're dealing with and get their life back on track. That means putting people first, not the job, not the business.
Help First, Discretion Always is a phrase that we use when we talk about how we do our cleanups and how we deal with our customers—not only our customers, but also the community around our customers. We know these moments are painful. That’s why we’re always going to put the privacy and the comfort of our customers first.
This isn’t just work. It was an opportunity for me to continue serving.
Even a phone call looking for answers is a big step in itself. That’s something we never forget when someone reaches out. When you call us, we'll ask for basic information, try to understand over the phone what your goals and expectations are for the situation you're in or have been placed in. It’s not just logistics—we know you’re likely dealing with something deeply personal or emotionally hard.
We will be clear and concise in our communication and we will answer any questions that we can over the phone to prepare you for our walkthrough. If needed, we might ask for a few photos, but nothing replaces an in-person visit.
We do not charge for our estimates and we prefer to be accompanied by the homeowner if possible. But if not, we’ll still do what it takes. Once we've had the opportunity to walk through the property, we'll likely take photos and/or videos that will help us with the estimation process and create a plan that fits you. If you need our services, reach out for a free consultation and walkthrough.
Help First, Discretion Always is a phrase that we use when we talk about how we do our cleanups and how we deal with our customers—not only our customers, but also the community around our customers. That means protecting not just your space, but your dignity, your story, and your privacy at every step.
Our vehicles are all unmarked. You won’t see our team walking around in hazmat suits outside your front door. Our technicians are not gonna be walking around in your front yard in a biohazard suit. Instead, we’ll find a garage or discreet entry spot and prepare privately so you can keep your situation your own.
We're understanding and compassionate of the situation that you're in. Whether we’re cleaning or just showing up to talk, it will stay between you and us. You don't have to worry about us talking to other members of the community about what we're doing in your home. That’s our commitment.
One of the customers that really sticks out in my mind was actually one of our hoarding customers. This was someone who was in danger of being evicted from their property. A year later we’re still talking to them. We check in, help with errands, even helped with an emergency room trip when no one else picked up the phone.
This person kind of latched on to us as somebody that they trust. That trust is exactly what we’re here to build. That’s really what our underlying goal is—to have people get to that level of comfort with us.
We're actually there to help them figure out the stuff that's important to them—the personal belongings that they do need and that they want to keep. It's not about trash bags or dumpsters.
We want them to be able to operate in their space safely and efficiently and get back to living.
That’s the level of care that we want to be able to offer people.
We follow a process when we clean, and we always clean to a specific standard. But that’s not where it ends. The last thing that we do before we leave a scene is test the object or the space. If anything still reads positive, then we’re going to re-clean it and do another round of testing. We’re not done until the final results are clean.
In certain situations, we’ll do a disinfecting fog. That means the floors, ceilings, walls—even the air. Every inch matters.
And we don’t just verify cleanliness on our terms. We typically will do a post-walkthrough with the individual or the family. We go over everything to make sure it’s right in your eyes, too. We will not leave a situation until a customer has walked through it with us and said they’re satisfied with the job we’ve done. If anything needs fixing, we are gonna make it right—even if we’ve already left. That’s how we work.
Here to Help, Not to Judge
Everything we do is in an effort to help individuals and families get through whatever situation they're dealing with and get their life back on track. Our team shows up ready, not just trained but fully present.
- We do not pass judgment or discriminate against any particular client of ours
- We recognize in the very beginning that we're in this journey together
- We will always treat you with respect and compassion.
- We work with all different kinds of people
What our clients say
COMMUNITY
Proudly Serving Austin’s Diverse Communities
We serve the greater Austin area and regularly work in partnership with law enforcement, EMS, fire departments, and City/County services. We pride ourselves on being able to serve the Austin community and show up for neighborhoods from downtown to the suburbs.
We're always going to be here—and we're not willing to sacrifice quality or customer satisfaction to make a quick dollar.
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