Bio-One of Charlotte decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 704-726-5905Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 704-726-5905
decontamination and biohazard cleaning services reviewsCustomer Review Rating
devon lowe, Charlotte, 03/2024
John, Jen, and their team are fantastic! They helped my family after the passing of my father. They went way beyond what I thought I hired them for and even let me cry on their shoulder. If you are in need of these services, you absolutely should hire them!
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Emily Shirley, Charlotte, 03/2024
Amazing group of people who are so incredibly professional and compassionate. Logan, Nikki, and Ash kept me updated throughout the entire process and were all so unbelievably helpful, I never felt embarrassed or shamed (Even my dogs loved them!) They all did such an amazing job and I am SO grateful for the service they completed in a very quick and efficient manner. Ruth’s communication throughout everything was stellar and she is such an amazing person. The entire process from the walkthrough to the cleaning was quick and simple. Thank y’all so much!
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Kaci Shea, Charlotte, 03/2024
Where do I even BEGIN. These wonderfully amazing people helped me gain control of my Life back. 10 years of hoarding and they cleared my home out in 3 days. Every single one of them we’re compassionate and kind. They talked me through the process each step of the way. Ruth helped me gain my confidence back to push through all of this. Matt was so kind and thoughtful. Joey and I talked about dnd and video games and it felt nice to be able to Smile and laugh through a tough process. Blaze and Ashe were so kind and helped any time I had a question. I only got to meet John and Nikki once but they were so sweet and thoughtful towards my anxiety about everything. It was truly an honor to have all them by my side through this hardship. I hope they see this and realize how much this truly meant to me. Thank you… you gave me and my mom control back over our lives. You all are truly amazing people. And I hope they universe blesses you with everything and anything 🖤.
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Theresa Viera, Charlotte, 03/2024
Amazing team that responds quickly and effectively to the unique needs of each client.
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Pauline Wood, Charlotte, 03/2024
This amazing group of people did an awesome job cleaning out a whole-house hoarding situation, as well as numerous biohazards present in the house. Prompt, clear communication and understanding from our first call to Ruth, through four days of solid work by Ash, Matt, Nikki, Chloe, Joey and Blaze, to the final walk-through with Matt. Excellence is not a skill, it’s an attitude, and it was apparent in every interaction we had with every Bio-One team member. They went out of their way to accommodate us and keep us apprised of their progress. The team and the job they did exceeded our expectations. Hats off to you all!
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John Bailey, Charlotte, 03/2024
Ruth came to my house to get rid of a pet odor from the previous owners and I was amazed by how quick and professional the service was. I would definitely recommend BioOne to anyone who needs their service, they are awesome!

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.