Bio-One of Charlotte decontamination and biohazard cleaning services
Competence. Experience. Respect.

Tips When Calling Bio-One

Why Should You Call
Professionals for Help?

When the unexpected happens, you may not know the best path forward, and find yourself wondering:

Should you clean the biohazards yourself? Who even does this type of cleaning? Are there risks involved?

Contact the biohazard & crime scene cleaning team nearest you.

Call 24/7: 704-726-5905Request a Service

The answer is simple: call a professional biohazard remediation team for help.
When calling a professional biohazard cleaning service like Bio-One, you can:

Prevent further trauma
Avoid spreading bloodborne pathogens
Ensure the remediation is completed safely
Expect the job to be done right
Receive help filing an insurance claim
When loved ones or neighbors try to clean up the scene, they are doing it with the best of intentions. But they could also experience emotional trauma from the clean up.
The three most common diseases spread through blood are HIV, Hepatitis B, and Hepatitis C. If the person cleaning the scene isn’t properly protected, they could accidentally become infected and not realize it.
Hazardous cleaning requires specialized training, protective equipment, and adherence to OSHA regulations.
Bio-One uses powerful proprietary chemicals and processes and we have the experience to efficiently and thoroughly remediate any location.
Homeowners insurance often covers biohazard remediation. The Bio-One billing team can assist filing and submitting homeowner's insurance claims. If homeowners insurance is available, Bio-One will ask for the following information to begin the claim process:

Name of the insured

The name of the individual on the insurance policy.

Insurance carrier

Business name of the insurance provider.

Policy number

The insurance policy number.

Date of loss

This is the date when the event that caused the damage or loss occurred.

Tips When Calling Bio-One - Trauma Scene Cleaning

Bio-One teams across the U.S. are ready to answer the call 24/7/365. To ensure the best service possible, be prepared to answer the following questions that may be asked:
Has law enforcement released the scene?
If you are calling on behalf of a friend or a loved one, do you have the authority to grant consent to do the work?
Are you the property owner or do you rent?
If renting, a renter only has authority over personal items. Do you have contact information for the property owner?
Do you have homeowner’s insurance or renter’s insurance?
Is there anything you want us to find or save for you?
Are there animals on the property? If yes, do you have a way to secure them or safely remove them from the property?
What is the best way for our team to access the home?
Would you prefer to sign our work order in person or electronically?
Are utilities, such as water and electricity, working?
Where is the best place to park?
Call 24/7: 704-726-5905
decontamination and biohazard cleaning services reviewsCustomer Review Rating
J B, Charlotte, 05/2022
Bio-One reps were very considerate and helpful with me as we worked through a very difficult family situation. They went above and beyond to treat us like valued customers and job was very well done. Service: Deep clean
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GHC Building Maintenance, Charlotte, 05/2022
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Martha, Charlotte, 04/2022
They removed a house full of junk and old furniture, including an upright piano, and disposed in dumpster. They found a lot, a lot of loose change, which they handed over to me. They cleaned out the kitchen cabinets, wiped down all the interiors and exteriors of cabinets, wiped down all appliances, counters, light fixtures, floors, walls, bathrooms. It was all done efficiently and with care in about a day and a half. They kept me posted on when they would be there and when they were leaving. Really professional and very nice crew
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Michelle Cunningham, Charlotte, 04/2022
To lose a loved one in such a horrific manner is traumatizing, I will never get those images out of my head. I can’t imagine the further trauma cleaning something up like that would have caused. What an amazing team to come in and perform such a horrific task. Kyle helped me get everything scheduled and he stayed in touch throughout the entire thing. The young lady and gentleman (forgive me yall I forgot your names) who came into our home were so kind and comforting to me, words can’t even express how grateful I am to you all for helping us in our worst moment imaginable.
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Janine Umbel, Charlotte, 04/2022
decontamination and biohazard cleaning services reviewsCustomer Review Rating
Keith Vandegrift, Charlotte, 03/2022

Bio-One is here for you. The scenes we remediate can be overwhelming and dangerous. We are trained, experienced, and here for you. Contact us anytime, day or night.