Compassion. Experience. Respect.

Sewage Backups

Sewage backups are an emergency and should be treated as such. Whether it's personal property or the neighborhood sewer system, Bio-One of Charlotte can help decontaminate the area.

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Get in touch with our 24/7 biohazard & crime scene cleaning team today

Call me directly:John and Jen Symons
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Justin Rowley

They helped clean some very emotionally sensitive things for my family. They took extreme care and placed emphasis on providing this service to my family in a very meaningful way. Very ...

Sharon Givens

Highly recommend. Skilled and professional. Fantastic team.

Cindy B.

Hard working and friendly. Good job

Linda B.

I was upset and felt defeated by the continued issues related to my sibling that had lapsed into hoarding as a result of his long-term mental illness. After searching the internet for h...

Bette Christensen

They are locally owned and operated. John and Jen are honest and hard working people who have a heart to help you deal with a difficult situation in your home

Trusted By
8 Hour Refresher Certificate
First Aid USA Certificate
Mold Remediation Certificate
Decontect Certificate

You called the right team for the job

Sewage backups can’t be ignored. They can cause damage to homes and businesses. With bacteria and viruses present as well, they also pose health risks.

These are serious consequences that lead to irreparable damage. Act now and prevent all of this.

Quick Responses

At Bio-One of Charlotte, we are available 24/7 and boast fast response times. During a sewage backup, we respond quickly enough to mitigate any damage that has occurred. The impacted area will be returned to its pre-incident state as if nothing happened. 

Compassion. Experience. Respect.

True Professionals

A professional is exactly what these situations call for. Someone who can rapidly assess what needs to be done and is able to do it. Each of our technicians have been trained to spot damage and properly restore it. Possessing state-of-the-art industrial tools, there’s yet to be a problem we couldn’t handle.

We’ve been a part of the Charlotte, NC community for many years now and are proud to help keep it clean. We strive to make a difference in your lives. We truly care. As the owner of this business, I, John and Jen Symons, can promise that you’ll receive the best help available from the professionals at Bio-One of Charlotte.

We respond 24/7.
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Bio-One of Charlotte

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    WE'RE READY 24/7

    Work with us

    Three simple steps. One compassionate team.
    1

    Call Anytime—Day or Night

    Reach out 24/7. A kind, trained expert will listen and guide you through the next steps.
    2

    On-Site, With Care

    We’ll arrive quickly, walk the space with you, and create a plan that fits your needs—with total discretion and respect.
    3

    You're in Good Hands

    We’ll handle the cleanup with care and follow through until you’re fully satisfied. We can even work with your insurance to ease the process.

    What makes Bio-One Sewage Backups 
the best choice?

    Expert services

    With trained technicians and state-of-the-art tools, we can handle any biohazard job, whether residential, commercial, or industrial. We have the training and experience you are looking for.

    Discreet & safe

    Discretion and confidentiality are important to our clients. Our teams will arrive and complete the job thoroughly and safely.

    Compassion & competence

    Our motto is "Help first, business second." Our team leads with compassion and serves our clients with respect and professionalism.

    Available 24/7

    Bio-One is here for you whenever you need us. You will receive 24/7 access to a local company with nationwide expertise.

    Trusted response
    team

    A quick response team can significantly impact biohazard situations. Our teams respond urgently and are ready to help.

    Insurance assistance

    Working with your insurance company can be overwhelming. Bio-One can open the claim and work with the adjusters directly.
    Call Us 24/7
    WHY CHOOSE Bio-One of Charlotte

    We are here for you when you need us the most

    Our clients choose us for our proven expertise in providing prompt, professional crime scene clean up services and restoring property to its original condition. Bio-One of Charlotte specializes in all types of clean up including blood cleaning, death cleaning, murder clean up, suicide clean up, crime scene clean up and homicide clean up in the NC Area and throughout Charlotte.

    Bio-One of Charlotte services all types of trauma, distressed property, and biohazard scenes in communities throughout Charlotte Area. We are your crime scene cleaners dedicated to assisting law enforcement, public service agencies and property owners/managers in restoring property that has been contaminated as a result of crime, disaster or misuse.
    Serving Charlotte and Surrounding Areas
    Find your nearest Bio-One office

    What our clients say

    decontamination and biohazard cleaning services reviews
    devon lowe, Charlotte, 03/2024
    John, Jen, and their team are fantastic! They helped my family after the passing of my father. They went way beyond what I thought I hired them for and even let me cry on their shoulder. If you are in need of these services, you absolutely should hire them!
    decontamination and biohazard cleaning services reviews
    Emily Shirley, Charlotte, 03/2024
    Amazing group of people who are so incredibly professional and compassionate. Logan, Nikki, and Ash kept me updated throughout the entire process and were all so unbelievably helpful, I never felt embarrassed or shamed (Even my dogs loved them!) They all did such an amazing job and I am SO grateful for the service they completed in a very quick and efficient manner. Ruth’s communication throughout everything was stellar and she is such an amazing person. The entire process from the walkthrough to the cleaning was quick and simple. Thank y’all so much!
    decontamination and biohazard cleaning services reviews
    Kaci Shea, Charlotte, 03/2024
    Where do I even BEGIN. These wonderfully amazing people helped me gain control of my Life back. 10 years of hoarding and they cleared my home out in 3 days. Every single one of them we’re compassionate and kind. They talked me through the process each step of the way. Ruth helped me gain my confidence back to push through all of this. Matt was so kind and thoughtful. Joey and I talked about dnd and video games and it felt nice to be able to Smile and laugh through a tough process. Blaze and Ashe were so kind and helped any time I had a question. I only got to meet John and Nikki once but they were so sweet and thoughtful towards my anxiety about everything. It was truly an honor to have all them by my side through this hardship. I hope they see this and realize how much this truly meant to me. Thank you… you gave me and my mom control back over our lives. You all are truly amazing people. And I hope they universe blesses you with everything and anything 🖤.
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