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We’re Here When You Need Us Most

Bio-One is the leading name in crime, hoarding scene cleanup, and biohazard decontamination services. When life gets overwhelming, Bio-One is ready to help.

Our mission has been simple for over twenty years: help first, business second—and that’s exactly how we show up.

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Questions? Need a Bio-One service? How can we help?

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No matter when you call, we’re ready.

Our local Bio-One technicians respond quickly, walk you through every step, and handle the cleanup with care and respect.

We follow a detailed plan to clean, organize, and safely remove any biohazards—restoring your space and giving you peace of mind.

Need help now? Call us 24/7: 704-726-5905

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Your Support Matters to Us

If we’ve helped you through a tough time, we’d be honored to hear about it.

Sharing your experience helps others know they’re not alone—and that trusted help is out there.

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If you'd like to share your experience, we’d love to hear it.

What our clients say

J B, Charlotte, 05/2022

Bio-One reps were very considerate and helpful with me as we worked through a very difficult family situation. They went above and beyond to treat us like valued customers and job was very well done. Service: Deep clean

GHC Building Maintenance, Charlotte, 05/2022

Martha, Charlotte, 04/2022

They removed a house full of junk and old furniture, including an upright piano, and disposed in dumpster. They found a lot, a lot of loose change, which they handed over to me. They cleaned out the kitchen cabinets, wiped down all the interiors and exteriors of cabinets, wiped down all appliances, counters, light fixtures, floors, walls, bathrooms. It was all done efficiently and with care in about a day and a half. They kept me posted on when they would be there and when they were leaving. Really professional and very nice crew

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Frequently asked questions

Why should I contact Bio-One?

If you're facing a situation involving biohazards, hoarding, or trauma-related cleaning, Bio-One is here to help. We specialize in sensitive, urgent cleanup needs and respond with compassion, discretion, and professionalism.

What types of situations can I contact Bio-One about?

You can contact us for help with unattended deaths, hoarding cleanup, suicide or homicide cleanup, sewage backups, rodent droppings, mold, and more. If you’re unsure, just reach out—we’ll guide you.

How quickly will someone respond after I contact you?

We aim to respond within minutes, 24/7. Your message is sent directly to a local owner or dispatcher, so you’re not left waiting in a queue.

Do I have to be the homeowner or property owner to contact you?

No. We regularly work with family members, landlords, property managers, social workers, law enforcement, and others who are involved in helping someone in need.

What if I’m just not sure what kind of help I need?

That’s okay. You don’t need all the answers—we’re here to listen and help you figure out the next steps. Just tell us what’s going on.

Is my information kept private when I contact you?

Yes. Every call, form, and message is kept completely confidential. We understand the sensitive nature of the situations we deal with.

Can I reach you outside of normal business hours?

Absolutely. Bio-One is available 24 hours a day, 7 days a week—including holidays. Emergencies don’t wait, and neither do we.

What happens after I submit the contact form?

A local Bio-One owner or certified specialist will contact you shortly—often by phone—to learn more and help schedule an in-person assessment or service visit.

Do I have to pay just to talk to someone or get information?

No. Contacting us is always free. We’ll give you honest answers, explain what we do, and help you decide what’s best for your situation—no pressure.

How do I know I can trust Bio-One with something this important?

We’ve helped thousands of families and property owners through some of life’s hardest moments. Our mission is simple: Help First, Business Second. We're here when you need us.