East Bay Hoarding Feces / Urine Cleanup

Very pleased with their professional and promptness, as well as, patience. The service was not just a business transaction but also came from a compassionate point of view. This was not the first company that I checked with but was the one I chose to proceed with due to their communication and transparency.

A+ service on all fronts.

Workers were professional, hard working, and very engaged. Denise, Manny, and Adaline were a pleasure to work with. When I bought them milkshakes at the end of the day, they were very appreciative. Nice group of young people. From the initial evaluation with Steven, the scheduling for the cleanup was set up within 3 days and the job was completed in 2 days. Good ,efficient company.

I cannot begin to describe how wonderful this company was to work with. I had to deal with a situation that involved an unattended death clean up and hoarding situation. Steven was so supportive and thoughtful during the entire process and went well out of his way to help me as I was managing a lot of this from a distance. Additionally, the crew assigned to the clean-up was so courteous, positive, kind, patient, and just a group of genuinely wonderful people. Oh, and I don't think I've ever witnessed a more hard working or thorough group of individuals who also clicked so well as a team (particularly given the activity they were undertaking). I would absolutely recommend Bio-One East Bay.

they were easy to work with and budget friendly. Provides update real time!!

Denise arrived on time. She was friendly and was patient in explaining everything, as well as working with us in finding a comprehensive solution to our pest problem. It comes across that she really cared about our satisfaction as a customer.

Bio-One was amazing. They came on time, were discreet and extremely flexible in a situation that could have become difficult; their experience diffused emotions. They had a great attitude and got the job done early. I can’t recommend them more. You will not be disappointed.

From the very first meeting, with Steven... to the crew that preformed the work... top notch service.....I will ALWAYS recommend them to friends and family !!!

Very grateful for the quick and thorough service. The home had very bad nicotine stains and tobacco smell in the house/furniture/window coverings/paint/cabinets! Manny's crew was super about cleaning inside and out in the kitchen including getting rid of excess food and washing inside of the cabinets!!!- they got rid of all the soft surfaces (couches/mattresses/chairs etc) and the window coverings - disinfected floors where there had been human waste and got the house ready for me to actually access. They were communicative, and were there when they said they would be. There were a few glitches in that someone was still living there (don't ask) but the whole crew was gracious and professional and worked around this situation. Thanks for the good service.