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During this most trying time Steven Fuentes and the crew Manny, Denise & Adaline were the most compassionate & hard working group. The past 2 Covid years made me despair of making contact with others but these guys are the best! I will always be grateful ❤️

We hadn’t lived in our house for a couple of years and when we returned, we found rat feces in our garage. After taking care of the rats, we decided to call Bio One East Bay to clean up the contamination based on their good reviews. They exceeded my expectations. They sent a team of three people led by Denise. She clearly and patiently explained the cleaning/disinfecting procedure which included inspecting and disinfecting (or disposing) of ALL items in the garage. They vacuumed and disinfected the garage itself and then returned the disinfected items to the garage. They finished the job by fogging the garage with a disinfectant. The team of Denise, Kat, and Nate were all professional and very personable. I was very satisfied with the finished product. Good job Bio One!

The crew did an awesome job and they all were so kind and helpful. Shoutout to Manny, Nate, Cat and Denise. Thanks so much

The team was excellent. Customer service was excellent when I called, they were able to get someone out next day. The team that showed us was very professional and kind, super straightforward. Highly recommend.

Bio-One did an amazing job in a very difficult situation. Denise was thorough, professional, and extremely easy to communicate with. I wouldn't hesitate to recommend this team to anyone.

I cannot begin to describe how wonderful this company was to work with. I had to deal with a situation that involved an unattended death clean up and hoarding situation. Steven was so supportive and thoughtful during the entire process and went well out of his way to help me as I was managing a lot of this from a distance. Additionally, the crew assigned to the clean-up was so courteous, positive, kind, patient, and just a group of genuinely wonderful people. Oh, and I don't think I've ever witnessed a more hard working or thorough group of individuals who also clicked so well as a team (particularly given the activity they were undertaking). I would absolutely recommend Bio-One East Bay.

Excellent work. Personable, friendly and professional. Highly recommend!

I was in some deep, deep cat urine due to some interpersonal (interfelineal?) issues among my three cats. Not only have I come back to an immaculate, odor-free home, but the team was proactively communicative, professional, and went above and beyond to take care of us. How above and beyond? When they arrived promptly at the assigned time, I had only managed to get two of my three monsters into their carriers for transport to the cat hotel. Number three — the largest and least intelligent of my brood — had escaped me for the better part of an hour. Sweating and frustrated, I let the team from Bio-One in with my apologies. That’s when all four of them got right on the case and helped me get the fur jerk into his bag within minutes. Five star service all around!

Everything went really well. I was satisfied.