ABOUT BIO-ONE

Help First. Business Second.

Bio-One cleans the unimaginable with heart, skill, and respect.

From trauma scenes to hoarding situations, Bio-One is trusted to handle life’s toughest cleanups with compassion and care.

  • Crime scenes
  • Hoarding and clutter
  • Biohazards and trauma
  • Unattended deaths

For over 20 years, we’ve helped families, businesses, and communities recover and move forward. We're here to help—not to judge.

Call Us 24/7
Trusted By
Fort Worth Fire Department
TAASA Logo
Fentanyl Remediation
Welcome to Bio-One

Compassion First. Cleanup Always.

We help people through life’s most challenging moments.

We handle every cleanup with dignity, respect, and care. Whether it's a biohazard, trauma, or hoarding cleanup, our job starts with care—and ends with peace of mind.

  • 20+ years of trusted service
  • Discreet, respectful, and professional
  • Available 24/7 across the country
  • "Help First, Business Second" is how we work

When you need someone you can trust, we’re here.

Who We Serve

Helping People, Families, and Communities

No matter who calls, we respond with care, respect, and expert support.

We work with:

  • Homeowners
  • Business owners
  • Law enforcement & first responders
  • Government and public health agencies

Whether it’s a family in crisis or a public space in need, we show up with care, discretion, and expert cleanup. Every job is different, but our mission stays the same: to help people feel safe, supported, and ready to move forward.

More Than a Cleanup Crew

Why People Trust Bio-One

Real Help. Real Response. From People Who Truly Care.

During difficult times, we’re here to help—quick, kind, and capable. We handle the cleanup so you can focus on what comes next. Here’s what you can count on from us:

Fast Response

We’re available 24/7 and act quickly.

Trained Experts

Certified, experienced, and ready for anything.

Compassion First

We lead with care, not judgment.

Insurance Help

We work with your provider to make things easier.

Local Support

We partner with the people who care about your community, too.
How We Work

It Starts With One Call

We take it from there—restoring safety, calm, and comfort. When you call Bio-One, here’s what happens:

  • You Call – We're here 24/7 to answer and respond fast.
  • We Arrive – Local experts show up quickly and ready to help.
  • We Assess – We walk through the space, explain what needs to be done, and answer your questions.
  • We Clean – We carefully clean, disinfect, and remove any biohazards.
  • We Make it Right — Our goal is to restore your space and peace of mind to normal.

We're by your side from the first call to the final walkthrough.

Here for You, Right Here in Your Community

Locally owned. Personally invested.

The person running your local Bio-One isn’t just in the business—they’re part of your neighborhood. They know the area, understand what you’re going through, and care about making a real difference. Trained and certified, they lead a team that shows up 24/7 with compassion, discretion, and respect.

When you call, you’re not getting a stranger. You’re getting a neighbor who’s ready to help.

Bio-One of Fort Worth

Juan Acuna is the owner of Bio-One of Fort Worth. Juan grew up in El Paso, Texas, and formerly worked as a Border Patrol Agent. He attended Central College in McPherson, Kansas, and received an Associate's in Missions/Aviation. His years of experience and expertise are evident when he and his team help restore a client's property to its original condition, all while maintaining a professional and compassionate demeanor. He has a true passion for helping others and serving the community. Juan and his wife, Heidi, have seven children and are active members of Gateway Church in Southlake.

I don’t think anybody grows up wanting to do this kind of work, but I do believe you end up where you're meant to be.

Being in biohazard cleanup services calls for compassion, discipline, and integrity. It’s like my whole life has built up to where I’m at now, and I accept that. I’m good at stepping into chaos and bringing order. That means a lot to me.

My elevator pitch is simple: You can trust me. And I don’t say that haphazardly—I say it because I mean it. I’m not here to just grow a business. I’m accountable to God for how I treat people, and my goal is to serve well. Whether it's a trauma, hoarding, or rodent situation, my team and I approach this work with care and a purpose—to help people move forward.

When you call Bio-One of Fort Worth, you’ll get someone who listens.

I answer most of the calls myself, and the first thing I do is ask a few questions to understand what’s going on. There’s no sales pitch. I’m just trying to help.

If it sounds like something we can assist with, I’ll schedule a walkthrough. We’ll arrive promptly—usually within the hour—and treat your space with utmost respect.

We explain what to expect, we keep you informed, and we stay in touch throughout. If someone needs something beyond what we offer, we’ll direct them to the appropriate resources. It’s not just about the cleanup—it’s about the person on the other end of the line.

Discretion is paramount. We never want to cause someone any embarrassment. Our vehicles are unmarked. We don’t hang around in hazmat suits. We keep everything under wraps.

Whether it’s an unattended death or a hoarding situation, we understand that people want privacy. We don’t label anything “biohazard.” You wouldn’t even know we were there unless you needed to. That makes marketing challenging, as most people are unfamiliar with who we are unless they’ve worked with us or know someone who has. But that’s okay. I'd rather protect your dignity than plaster my name everywhere. It’s not just a promise—it’s part of how we work.

 

One job that stuck with me was helping a family after their father passed. He had been a hoarder, but also a decorated Air Force pilot. The house was packed with things, but there were hidden gems—NASA gear, flight suits, even stock certificates. We helped them recover significantly, and they ultimately auctioned off items for around $50,000. The kids even drew us pictures afterward. I’ve never felt so welcomed by a family we helped.

In another case, we helped someone dealing with rodent droppings in a severe hoarding situation. Among the contaminated mess were drawings from his kids, and he broke down, trying to let go. We had to walk him through every step, honoring the memories while helping him move forward.
These jobs are never just about cleanup. They’re about people—and what matters to them.

We love serving Fort Worth and the surrounding communities and don’t leave a job half-done. We stay until it’s right. Before we finish, our Bio One team do a walkthrough and ask if anything else needs attention. We review our agreement to ensure everything was completed exactly as promised. If we missed something, we will come back. Mistakes happen—we’re human—but we’ll make it right.

Sometimes that means doing extra work at no charge. Sometimes, it’s just listening to the client one more time to ensure they feel okay.

We also document everything clearly, especially if insurance is involved. That helps clients when they need to file additional repairs. The job’s not done until you feel safe again. That’s how we know we’ve made a difference.

 

Stronger Communities
Start with Compassion

More than cleanup—it’s about community. We go beyond cleanup to support real people in real need. We’re not just here to clean. We’re here to care.

Bio-One works closely with first responders, local agencies, and community groups to help those facing crisis, loss, or trauma.

  • We support local efforts to promote safety and healing.
  • We show up when people need real help.
  • We give back however we can—because this work is personal.

No matter how we grow, our mission stays the same: Always put people first, help with heart, and do the right thing.


Find your nearest Bio-One office

What our clients say

decontamination and biohazard cleaning services reviews
Russell Harris, Fort Worth, 5/1/2025
Juan and the Bio-One team were professional, prompt and detail oriented. We needed a crew quickly for a post mortem clean up, and they were accommodating of the situation and went above and beyond. Thank you!
decontamination and biohazard cleaning services reviews
Matt Weems, Fort Worth, 6/1/2024
These folks are super reliable and very easy to work with. They show up when they say they are going to, and their prices are good for the effort and time they put into a job.
decontamination and biohazard cleaning services reviews
Dewey Markum, Fort Worth, 10/1/2024
Juan is one honest person. He told me exactly what I needed to do but more importantly he told what I didn’t have to do. Very impressed. !! If I am in need of his service I will not hesitate to call.

Experts Who Care and Know What They’re Doing

Trained, certified, and ready for anything.

Every Bio-One technician is highly trained in biohazard cleanup. But it’s not just about skills—it’s about heart. We show up with:

  • Industry certifications
  • Real-world experience
  • A calm, compassionate approach

We know how to handle challenging situations safely, quickly, and with total care for the people involved.

Our Promise to You

We treat every job—and every person—with care and respect. These aren’t just words—they’re how we work, every time.

At Bio-One, we don’t just clean. We listen. We show up with kindness, work with integrity, and protect your privacy every step of the way.

  • We’re discreet and respectful.
  • We follow through on what we say.
  • We treat your space like it’s our own.

No judgment. No shortcuts. Just honest help when you need it most.

Certifications and Achievements

Fort Worth Fire Department
TAASA Logo
Fentanyl Remediation

How We Started and Why It Matters

Helping first. Always.

Over 20 years ago, Bio-One was founded with one clear goal: to help people through the most challenging times of their lives.

Our founder believed no one should face trauma or tragedy alone. That’s why we lead with care, not profit. From a small start to serving families, businesses, and even government agencies nationwide—we’ve stayed true to our mission:

Help first. Business second. Make a real difference.

Our Vision

We’re here to serve—with experience, compassion, and respect. Our mission is simple: help people in their most challenging moments by providing expert biohazard cleanup.

At Bio-One, we’re here to help—today and tomorrow. Our vision is to lead the industry with:

  • Compassion for every client
  • Expertise in every job
  • Respect in every interaction

We’re shaping the future of biohazard cleanup through compassion and care—because how we help matters just as much as what we do.

Ready When You Need Us

Compassionate help is just a call away.

Need expert cleanup? We’re here 24/7—no judgment, no delays.

Whether you're facing a crisis or just have questions, our team is ready to help with care, skill, and respect.

Call us anytime at 469-677-6300

We’re just one call away from helping you feel in control again. We’ll be there when it matters most.

Schedule a Service

Frequently asked questions

What types of situations does Bio-One handle?
We specialize in cleaning the unimaginable—crime scenes, hoarding, biohazards, unattended deaths, and more. Our services are designed to bring comfort and peace of mind during life’s toughest moments.
Is Bio-One available in my area?
Yes. Bio-One is locally owned and operated across the country. That means you’ll always work with someone who understands your community and shows up with compassion, not judgment.
How quickly can Bio-One respond?
We’re available 24/7 and pride ourselves on fast response. When you call, we act quickly—because we know timing matters in a crisis.
What does the cleanup process look like?
It starts with your call. Then we arrive, assess the situation, explain next steps, clean and disinfect thoroughly, and walk through everything with you before we leave. Our goal is to restore both your space and your peace of mind.
Is your cleanup team trained and certified?
Absolutely. Every Bio-One technician is certified, highly trained in biohazard cleanup, and brings real-world experience with a calm, respectful approach.
Will Bio-One help with my insurance claim?
Yes. We work directly with insurance providers to ease the process and reduce stress for you.
What makes Bio-One different from other cleanup companies?
We lead with compassion. Our motto is “Help First, Business Second,” and that shows in every interaction. We treat every space—and every person—with care, respect, and zero judgment.
How does Bio-One protect my privacy during cleanup?
We’re discreet and professional at every step. We arrive unmarked (when requested), follow strict confidentiality protocols, and treat your space like it’s our own.
Who can call Bio-One for help?
Anyone. We serve homeowners, business owners, law enforcement, public agencies, and more. If you’re facing a tough situation, we’re here to help.
What does Bio-One mean by “more than a cleanup crew”?
It means we don’t just clean—we care. We support local communities, work with first responders, and show up with heart, not just hazmat suits.
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