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Bio-One provided excellent service throughout the cleanup process. Mark was responsive to calls and text messages. His crew got in fast in response to a short timeframe on my part, did excellent work, and communicated clearly and often throughout the process. Mark worked hard to try to find the most affordable deal for me, and I definitely thought he and Bio-One went above and beyond to be professional and kind during a difficult period for our family.

Marc Garber and the Bio-One team are simply excellent. Marc is a wonderful communicator and problem solver. He brings a wealth of experience to any job. After our initial consultation, where he paid close attention to detail and took numerous photographs, he wrote up a comprehensive and thorough report to guide every step and help us achieve the desired results. Highly recommend!

I had a lot of rodent waste in my attic and knee walls under dormers. I called Bio One Richmond and Marc and Chase came to do the inspection and estimate. They both have a great personality and we’re very professional. Chase headed up the work and did a fantastic job. I was so impressed with his easy going personality and his work ethic. He had to remove lots of waste and insulation, spray, paint, reinstall insulation and plug gaps in the eaves in an extremely hot attic. He never once complained. His work was very neat and he cleaned up behind himself. I didn’t have to do a thing! And, on his way out he removed a fallen tree that was on my gate. He is the supervisor and sets a great example for his employees. I am so appreciative of a job well done! I highly recommend this company! I am a very happy customer!

Marc goes above and beyond in his assessment of your needs, even if you end up not needing his company. Between a phone consultation and on-site visit, he spent at least two hours examining our previous house for rodent activity. He thoroughly examined every room, including climbing around our attic and through the crawlspace, taking detailed photos/notes to explain his findings. I felt more than comfortable with the results after discussing everything with Marc, and truly appreciate the time he spent on someone who wasn't even a paying customer.

Marc was great with communication and very understanding about the needs in the house. His team were meticulous, and respectful which removed a lot of stress from the process.

Mark is professional, with great integrity.

Marc was awesome! He got rid of the smoke smell in my house super quick. Now it smells nice and fresh. Definitely recommend him for any smoke smell problems.

While I haven't used Bio-One, I've known Marc for over 30 years. He is very customer-focused, tries to do the right thing, and is intelligent, compassionate, and hard-working. If you need these types of services, you should definitely consider Marc.

Marc was so professional and supportive through a process we never thought we would need to have. The space was cleaned and checked thoroughly and I feel so much better with their help. I highly recommend Marc and his team!

From my first contact with Marc everything was done professionally and compassionately. The crew of Chase, Cole, Chris, Sidney and Chloe went above and beyond my expectations. Everyone was willing to make changes as we went along out of compassion and understanding for my sister-in-laws. They even went so far as to try and capture the cat that had gotten into the crawl space under the house. After being with us for 2 weeks we all became friends. They handled the valuables and collectibles with the utmost care. I will have them back this summer for a finally clean out. I can't find the words to express how wonderful an experience we had with this company. ⭐️⭐️⭐️⭐️⭐️ stars isn't really enough!