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What's Next:

  • If this is an emergency, please call our office immediately for the quickest response possible 804-300-3892.
  • One of our team members will contact you shortly to learn more about your needs and goals, and to schedule an estimate.
  • A remediation proposal will be created and tailored to your needs. The proposal will include estimated pricing, timelines, and processes.
  • Once the proposal is approved, our team of experienced and discreet professionals will get to work for you.
  • Your satisfaction is important! We will schedule a walk-through at your convenience to make sure your goals are met.

You Can Count On

Compassion
Experience
Respect
decontamination and biohazard cleaning services reviews
Customer Review Rating
Many many many thanks to Mark and his wonderful team of professionals who took care of my father‘s home after his passing. The entire job was completed in five days and was conducted with the utmost dignity and respect. The home had a lot of stuff to clean out and sort through; and Mark and his team did an absolutely wonderful job going through each box, every drawer and every cabinet in order to see what should be kept and what could be thrown away. Not only did they do a fantastic job with the home, but I personally was able to help one of his workers with a solar system that we had installed and he was able to remove it safely and use it for his own. Thank you Mark for the amazing job that you and your team did!
Matt Nordin, Midlothian, 12/24/2020
decontamination and biohazard cleaning services reviews
Customer Review Rating
Marc was great with communication and very understanding about the needs in the house. His team were meticulous, and respectful which removed a lot of stress from the process.
Lael Scott, Midlothian, 01/29/2020
decontamination and biohazard cleaning services reviews
Customer Review Rating
While I haven't used Bio-One, I've known Marc for over 30 years. He is very customer-focused, tries to do the right thing, and is intelligent, compassionate, and hard-working. If you need these types of services, you should definitely consider Marc.
Chris Tomseth, Midlothian, 04/08/2020
decontamination and biohazard cleaning services reviews
Customer Review Rating
There's nothing Bio-One Richmond can't handle. Honest company with incredible integrity.
Shane Krantz, Richmond, 9/3/2022
decontamination and biohazard cleaning services reviews
Customer Review Rating
At the worst time of my families life, this company made what was anticipated to be the worst thing in the world to do the easiest part of this tragedy. From contacting the company and speaking with Mark to his team everything was handled professionally, with empathy, and respectfully. Chase and Chloe's response at the house was liken to having your friends come help you deal with a terrible situation. They made me feel supported, they were informative and made what I feared to be the worst part of dealing with a suicide the easiest so far. I highly recommend this company that helps you deal with the cleanup as well as other things you just don't know about when someone dies in this manner. I rarely do reviews because it's not often I feel so passionate about something a business has done. This company exceeded my expectations and truly does what no one else ever wants to do. I'm beyond grateful for the as individuals and a company!
Cathy Marie Locke, Midlothian, 04/28/2021
decontamination and biohazard cleaning services reviews
Customer Review Rating
From my first contact with Marc everything was done professionally and compassionately. The crew of Chase, Cole, Chris, Sidney and Chloe went above and beyond my expectations. Everyone was willing to make changes as we went along out of compassion and understanding for my sister-in-laws. They even went so far as to try and capture the cat that had gotten into the crawl space under the house. After being with us for 2 weeks we all became friends. They handled the valuables and collectibles with the utmost care. I will have them back this summer for a finally clean out. I can't find the words to express how wonderful an experience we had with this company. ⭐️⭐️⭐️⭐️⭐️ stars isn't really enough!
Sue Domes, Richmond, 4/1/2023
decontamination and biohazard cleaning services reviews
Customer Review Rating
Marc Garber and the Bio-One team are simply excellent. Marc is a wonderful communicator and problem solver. He brings a wealth of experience to any job. After our initial consultation, where he paid close attention to detail and took numerous photographs, he wrote up a comprehensive and thorough report to guide every step and help us achieve the desired results. Highly recommend!
Erica Baez, Midlothian, 04/2022
decontamination and biohazard cleaning services reviews
Customer Review Rating
I reached out to BioOne because I had raccoons in my attic space and needed to determine what type of cleaning needed to take place after I evicted them. The owner at BioOne Marc was extremely helpful and flexible working with my schedule. He came by to inspect my attic and literally boosted himself into the attic space through my small access door in the ceiling. He crawled his way through the attic across the joists and was able to locate some raccoon feces but it wasn’t much since the raccoons were only up there for maybe a week. He took thorough pictures and removed the feces right on the spot and didn’t recommend that I needed further cleaning service based on his examination. I was extremely impressed with Marc’s friendliness and willingness to go into the attic where other companies were not willing to. I highly recommend Marc and his services!
Austin Hucks, Richmond, 11/1/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
Marc goes above and beyond in his assessment of your needs, even if you end up not needing his company. Between a phone consultation and on-site visit, he spent at least two hours examining our previous house for rodent activity. He thoroughly examined every room, including climbing around our attic and through the crawlspace, taking detailed photos/notes to explain his findings. I felt more than comfortable with the results after discussing everything with Marc, and truly appreciate the time he spent on someone who wasn't even a paying customer.
Jessie Relford, Richmond, 12/1/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
I had a lot of rodent waste in my attic and knee walls under dormers. I called Bio One Richmond and Marc and Chase came to do the inspection and estimate. They both have a great personality and we’re very professional. Chase headed up the work and did a fantastic job. I was so impressed with his easy going personality and his work ethic. He had to remove lots of waste and insulation, spray, paint, reinstall insulation and plug gaps in the eaves in an extremely hot attic. He never once complained. His work was very neat and he cleaned up behind himself. I didn’t have to do a thing! And, on his way out he removed a fallen tree that was on my gate. He is the supervisor and sets a great example for his employees. I am so appreciative of a job well done! I highly recommend this company! I am a very happy customer!
Wanda McAllister, Richmond, 06/24/2020
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