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What's Next:

  • If this is an emergency, please call our office immediately for the quickest response possible 804-300-3892.
  • One of our team members will contact you shortly to learn more about your needs and goals, and to schedule an estimate.
  • A remediation proposal will be created and tailored to your needs. The proposal will include estimated pricing, timelines, and processes.
  • Once the proposal is approved, our team of experienced and discreet professionals will get to work for you.
  • Your satisfaction is important! We will schedule a walk-through at your convenience to make sure your goals are met.

You Can Count On

Compassion
Experience
Respect
decontamination and biohazard cleaning services reviews
Customer Review Rating
This company is Qualified, Thorough, and Professional! But what really sold us was their humility and compassion to our situation. We needed a cleanup company during a tragedy and there was no way of getting around it! We consulted with a few companies and Bio-One Richmond was our choice! They talked us through the cleanup process, were sensitive to our needs and alleviated stress. Unfortunately companies take advantage of people in such circumstances- all about the bottom line and no concern for people. Bio-One Richmond was AMAZING! And their estimate was half the cost of the other companies! We highly recommend Bio-One Richmond!!
Olivia Murphy, Richmond, 1/21/2023
decontamination and biohazard cleaning services reviews
Customer Review Rating
Marc goes above and beyond in his assessment of your needs, even if you end up not needing his company. Between a phone consultation and on-site visit, he spent at least two hours examining our previous house for rodent activity. He thoroughly examined every room, including climbing around our attic and through the crawlspace, taking detailed photos/notes to explain his findings. I felt more than comfortable with the results after discussing everything with Marc, and truly appreciate the time he spent on someone who wasn't even a paying customer.
Jessie Relford, Richmond, 12/1/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
Two weeks ago a family friend fell upstairs and died from a head wound. It was a bit of a horrific situation. Marc and Chase came over immediately (even on a Saturday night) to remove the hazardous stuff and remove the floor. They guided me through the process and also worked with us on a very fair price. They are fantastic and I recommend them very much
Lani Bass Mcwilliams, Midlothian, 06/26/2020
decontamination and biohazard cleaning services reviews
Customer Review Rating
At the worst time of my families life, this company made what was anticipated to be the worst thing in the world to do the easiest part of this tragedy. From contacting the company and speaking with Mark to his team everything was handled professionally, with empathy, and respectfully. Chase and Chloe's response at the house was liken to having your friends come help you deal with a terrible situation. They made me feel supported, they were informative and made what I feared to be the worst part of dealing with a suicide the easiest so far. I highly recommend this company that helps you deal with the cleanup as well as other things you just don't know about when someone dies in this manner. I rarely do reviews because it's not often I feel so passionate about something a business has done. This company exceeded my expectations and truly does what no one else ever wants to do. I'm beyond grateful for the as individuals and a company!
Cathy Marie Locke, Midlothian, 04/28/2021
decontamination and biohazard cleaning services reviews
Customer Review Rating
Impeccable service and very fast response. The team was very professional, polite and empathetic.
Ullin Keyon Rigby, Richmond, 11/1/2023
decontamination and biohazard cleaning services reviews
Customer Review Rating
Mark is professional, with great integrity.
Tereen Hough, Midlothian, 11/22/2018
decontamination and biohazard cleaning services reviews
Customer Review Rating
Excellent service! Marc came out and gave me helpful and thorough information and guided me in the best way for a particular property. He is extremely knowledgeable and offers top tier professional services.
Déjené Young-el, Richmond, 7/6/2022
decontamination and biohazard cleaning services reviews
Customer Review Rating
Bio-One provided excellent service throughout the cleanup process. Mark was responsive to calls and text messages. His crew got in fast in response to a short timeframe on my part, did excellent work, and communicated clearly and often throughout the process. Mark worked hard to try to find the most affordable deal for me, and I definitely thought he and Bio-One went above and beyond to be professional and kind during a difficult period for our family.
Christina Smith , Richmond, 4/1/2021
decontamination and biohazard cleaning services reviews
Customer Review Rating
Marc was awesome! He got rid of the smoke smell in my house super quick. Now it smells nice and fresh. Definitely recommend him for any smoke smell problems.
Ally Franken, Richmond, 10/1/2024
decontamination and biohazard cleaning services reviews
Customer Review Rating
Excellent service! Marc came out and gave me helpful and thorough information and guided me in the best way for a particular property. He is extremely knowledgeable, detail-oriented, honest, and offers top tier professional services.
Dejene Y, Richmond, 7/22/2022
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