Rochester

Crime Scene Cleanup in Rochester

Difficult events, notably post-crime scene cleanups, can be emotionally overwhelming and also a cause for great concern when physical spaces are contaminated with biohazards. At Bio-One, we specialize in professional and empathetic crime scene cleanup, serving families, businesses, and communities affected by traumatic circumstances in and around the Rochester area.

Our team handles these processes with the utmost discretion, ensuring that all biohazardous materials, including blood, bodily fluids, and other contaminants and pathogens, are safely removed. We can also work with external contractors in some cases to restore flooring and other affected areas as needed to address any lingering odors.

This approach guides every cleanup we perform throughout Rochester and the surrounding areas, including:

  • Buffalo
  • Orleans County
  • Livingston County
  • Genesee
  • Syracuse
  • Ontario County
  • Ithaca
  • Wayne County
  • Monroe County
  • Brighton
  • Fairport
  • And More

You can rely on Bio-One of Rochester to provide cleanup solutions that are always provided professionally, thoroughly, and compassionately.

Emergency response hotline

Get in touch with our 24/7 biohazard & crime scene cleaning team today

Call me directly:Kevin Kitchen
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Courtney E

I called Bio-One to clean up an old rodent infestation in my basement. From the first point of contact, Kevin was responsive, courteous and professional. The clean up took one day, in w...

Maureen Cathron

Great work, thorough, respectful above and beyond.

Emily Johncox

Attempting to write this, I’m overcome with emotion. Like many, my family met Kevin at a time of extreme sadness and loss. Kevin was a beacon of light during a very dark time. I am ex...

Barry Roos

Bio-One of Rochester is an amazing company. My in-laws had someone watching their home while they were in Florida for the winter. Unfortunately, that person never checked the house and...

Jenny W.

Kevin and Bio-One were amazing! He was so friendly and respectful. The work they did was amazing and done in a timely manner. They were worth every penny. We highly recommend their serv...

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24/7 Professional Crime Scene Cleaning

We understand that emergencies don’t wait for a convenient time, and neither do we. Available 24/7, our team is always ready to respond, assisting with crime scene cleaning in and around the Rochester area, ensuring a fast response to mitigate health risks and restore residential and commercial sites to a safe, habitable condition. Here’s what you can expect from us:

  • Always available: We respond to calls around the clock, providing you with a reliable cleanup solution when it matters most.
  • Low-profile service: To respect your privacy, we arrive in unmarked vehicles, ensuring minimal disruption during this sensitive time.
  • Full-scope cleaning: From blood cleanup to deep sanitation, we take care of every detail with expert precision.
  • Insurance paperwork support: While every policy is different, we’re able to assist with the paperwork required for most insurance claims, allowing you to focus on other aspects of the situation at hand.

We strictly adhere to all safety protocols set forth by local and federal government agencies, including the EPA, OSHA, and NIOSH, maintaining the highest standards of protection and compliance.

Compassion. Experience. Respect.

The Bio-One of Rochester Difference

We’re an established name in the Rochester area because of our respected reputation. When you meet our team, you’ll see for yourself how we listen first and act with care. We take the time to explain our cleanup process, answer questions, and act swiftly to ensure safety and compliance from start to finish. 

From after death cleanup to blood or urine/feces cleanup, our specialized crew is equipped to handle a range of biohazard crime scene cleanup situations. We pride ourselves on arriving quickly after law enforcement has cleared the scene, ensuring the trauma and crime scene cleanup is immediate, thorough, and performed with the utmost precision and care.

We understand that these situations are incredibly difficult, and we strive to make the cleanup process as smooth as possible for you. It’s this commitment to care that has made us a trusted resource for law enforcement, first responders, businesses, and local agencies nationwide.

We respond 24/7.
Request a service now.

Bio-One of Rochester

    WE'RE READY 24/7

    Work with us

    Three simple steps. One compassionate team.
    1

    Call Anytime—Day or Night

    Reach out 24/7. A kind, trained expert will listen and guide you through the next steps.
    2

    On-Site, With Care

    We’ll arrive quickly, walk the space with you, and create a plan that fits your needs—with total discretion and respect.
    3

    You're in Good Hands

    We’ll handle the cleanup with care and follow through until you’re fully satisfied. We can even work with your insurance to ease the process.

    What makes Bio-One Crime Scene Cleanupthe best choice?

    Expert services

    With trained technicians and state-of-the-art tools, we can handle any biohazard job, whether residential, commercial, or industrial. We have the training and experience you are looking for.

    Discreet & safe

    Discretion and confidentiality are important to our clients. Our teams will arrive and complete the job thoroughly and safely.

    Compassion & competence

    Our motto is "Help first, business second." Our team leads with compassion and serves our clients with respect and professionalism.

    Available 24/7

    Bio-One is here for you whenever you need us. You will receive 24/7 access to a local company with nationwide expertise.

    Trusted response
    team

    A quick response team can significantly impact biohazard situations. Our teams respond urgently and are ready to help.

    Insurance assistance

    Working with your insurance company can be overwhelming. Bio-One can open the claim and work with the adjusters directly.
    Call Us 24/7
    Are You Ready To Experience Clean?

    From Clutter To The Cleanest It’s Ever Been

    Many people are hesitant to call for an estimate or cleanup of a hoarding scenario because they believe the process will be very stressful and lengthy. We work with this in mind. We make it our priority to make each one of our clients as comfortable as possible. We understand removing items from your home can be stressful and we work with you to make it a good experience. It’s as easy as 1, 2, 3.
    1

    Accurate Estimate

    We are always open to come out, give you an estimate and discuss everything that might be needed for a complete cleanup.
    2

    Cleanup

    We typically use 2-3 specialists on a job, most jobs are completed 1-2 days, and every client is treated with the utmost respect and compassion.
    3

    Follow Up

    To ensure that you’re satisfied with our work and all your needs are met, we stay in touch to see if there are further services we can put you in touch with.
    Serving Rochester and Surrounding Areas
    Find your nearest Bio-One office

    What our clients say

    decontamination and biohazard cleaning services reviews
    Kate Sutherland, Rochester, 1/14/2025
    Don’t shop around. Kevin is your guy! Kevin was incredible. He went above and beyond any other company I have ever worked with in this realm. He doesn’t nickel and dime you and is worth every penny. Kevin is reliable, hard-working, efficient yet thorough, thoughtful, realistic, communicative, and most of all, kind. My elderly Aunt was living in a hoarding situation with a debilitating disease. Kevin took the time to chat with me about what we were looking for in terms of clean up for her and then he met with her individually to go over details and strategy. He didn’t judge her or make her feel any kind of negative way. He eased her about the situation and promised he would take care of it in a way that worked for her. We cannot thank him enough. You can 100% rely on Kevin. He is truly the best!
    decontamination and biohazard cleaning services reviews
    Kate Sutherland, Rochester, 2/1/2025
    Don’t shop around. Kevin is your guy! Kevin was incredible. He went above and beyond any other company I have ever worked with in this realm. He doesn’t nickel and dime you and is worth every penny. Kevin is reliable, hard-working, efficient yet thorough, thoughtful, realistic, communicative, and most of all, kind. My elderly Aunt was living in a hoarding situation with a debilitating disease. Kevin took the time to chat with me about what we were looking for in terms of clean up for her and then he met with her individually to go over details and strategy. He didn’t judge her or make her feel any kind of negative way. He eased her about the situation and promised he would take care of it in a way that worked for her. We cannot thank him enough. You can 100% rely on Kevin. He is truly the best!
    decontamination and biohazard cleaning services reviews
    Maureen Cathron, Rochester, 2/1/2025
    Great work, thorough, respectful above and beyond.

    Crime and Trauma Scene Cleanup FAQs

    When the unexpected occurs, we know that dealing with the aftermath of a traumatic event can be challenging, to say the least. To assist further, we’ve answered some common questions about Bio-One’s trauma and crime scene cleanup services in Rochester.

    Who is responsible for arranging crime scene cleanup around Rochester?
    After a law enforcement investigation takes place, the property owner or a family member typically contacts a service like Bio-One in the Rochester area to arrange for crime scene cleanup. From there, we’ll take the following steps:
    • Trusted On-Site Safety Assessment. We’ll evaluate the safety of the crime scene and design a customized cleanup plan tailored to your needs.
    • Use of PPE. All our personnel wear appropriate OSHA- and NIOSH-approved personal protective equipment (PPE) during every step of our cleanup process.
    • Compassionate Professional Cleanup and Decontamination. Our team removes blood, fluids, waste, and any other hazardous materials, including contaminants and pathogens, from the site. Next, we’ll disinfect and deodorize the area to ensure it’s safe for occupancy.
    What chemicals do crime scene cleaners use?
    We strictly follow EPA regulations, using disinfectants registered with them for our crime scene cleanup services. These disinfectants ensure thorough cleaning of impacted areas by effectively sanitizing and removing any harmful contaminants and pathogens. We are also legally required to provide a full list of the chemicals we use, which is available upon request.
    Does insurance cover crime scene cleanup?
    In many cases, crime scene cleanup is covered by homeowners or property insurance. If this applies to you, we’ll help by filling out the necessary paperwork and submitting your claim directly to your insurance provider.

    We’re available 24/7 to answer your call for assistance. Contact us at any time, day or night: our professional and compassionate staff in Rochester is prepared to help.