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My experience with Bio-One of Rochester is limited to my interactions with and observations of the company's owner, and I cannot express in this medium what a professional, thorough, and thoughtful person Kevin is. His attention to detail and being such a careful listener will help ease stress.

Although I did not use this company, I will say that Keith exudes professionalism. He promptly returned my phone call. Made an appointment for an estimate. And then proceeded to communicate effectively that on he was unable to keep our appointment due to emergency responses, and offered to reschedule for the following week. Due to the prompt and continuous communication, I would recommend anyone give this company a call.

Don’t shop around. Kevin is your guy! Kevin was incredible. He went above and beyond any other company I have ever worked with in this realm. He doesn’t nickel and dime you and is worth every penny. Kevin is reliable, hard-working, efficient yet thorough, thoughtful, realistic, communicative, and most of all, kind. My elderly Aunt was living in a hoarding situation with a debilitating disease. Kevin took the time to chat with me about what we were looking for in terms of clean up for her and then he met with her individually to go over details and strategy. He didn’t judge her or make her feel any kind of negative way. He eased her about the situation and promised he would take care of it in a way that worked for her. We cannot thank him enough. You can 100% rely on Kevin. He is truly the best!

Kevin is a real stand up guy! I can always count on him to finish a project and exceed my expectations. He’s intelligent, knows what he’s doing, and very responsible. I highly recommend Bio-One!

Kevin and Bio-One were amazing! He was so friendly and respectful. The work they did was amazing and done in a timely manner. They were worth every penny. We highly recommend their service. The services they provide were literally life changing!

Unfortunately there may be a time crime scene services are needed. Bio-One will leave fully habitable / operational property with complete discretion and unmarked vehicles at any special requests. They also work with your insurance company. The owner Kevin, is the most considerate and compassionate person for the job. Attention to detail is key and he possesses that quality.

Bio-One of Rochester is an amazing company. My in-laws had someone watching their home while they were in Florida for the winter. Unfortunately, that person never checked the house and they came home to an infestation of mice which had infiltrated every single room in the house and made it unlivable. My wife called Kevin and he came right out and surveyed the situation. He came up with a plan, worked with the exterminator and then got to work cleaning. They cleaned every inch of the house, including taking every book off the shelves, every piece of clothing, bedding and even cleaned every drawer in the home. We can not say enough about the work Kevin and Bio-One of Rochester did, he literally gave my in-laws their home back, and in amazing condition. And to top it off Kevin and his team were extremely nice and easy to work with. We highly recommend Kevin and Bio-One of Rochester, you will be thrilled with their services.

Excellent, excellent service! Kevin approached all our correspondence and engagement with sensitivity, care, and professionalism. With his help, a difficult process became much more manageable. I can't recommend Kevin and his team enough! Thank you so much!!!

I called Bio-One to clean up an old rodent infestation in my basement. From the first point of contact, Kevin was responsive, courteous and professional. The clean up took one day, in which they stripped out the drop ceiling I wanted removed, and cleaned and sanitized every (and I mean EVERY) inch of my basement from floor to ceiling. They even tidied up the storage bins and other items on the shelves to look immaculate. Decades of dust, cobwebs, rodent waste and nesting was completely cleansed from every corner—and best of all I didn’t have to see any of it on its way out! They are very discrete with removal and disposal. The team went above and beyond my expectations and I would highly recommend them to anyone! I don’t have to be afraid of my basement anymore.

Kevin and his team helped me clean and organize my messy art studio. I highly recommend his services! Very professional and super helpful!