We are here to earn your trust and ease you into the hoarding cleanup process.
We handle the toughest scenes with dignity and compassion.
We offer medical waste disposal and train others on its safe handling.
We help protect first responders with deep, professional cleaning.
We’re a 24/7 business because crisis doesn’t wait. When you call, someone will answer—no matter the time—and know exactly how to help.
We often deal with people on the some of the worst days of their life and they remember us forever. When my crew walks up that walkway, it's a lifeline—physical and emotional.
We help close a chapter that’s too heavy to carry alone. We handle the cleanup, the insurance, and the conversations—so you can take care of your family.
I started as a deputy sheriff. I remember clearing scenes where families were left standing there, staring at what they had to clean up themselves. I couldn’t help them back then—but now I can. Years later, someone introduced me to Bio-One, and I immediately knew: this is my calling.
It’s not just about cleanup. We deal with people on the worst days of their life—and they remember us forever. We get to help them close a chapter, so they can move forward. That matters to me. That’s not just service—it’s purpose.
Because of my law enforcement background, I’ve seen trauma firsthand. Now I lead a team that combines professionalism with heart. Help first, business second. That’s how we show up every time.
If I had to sum it up? It’s not a business for me. It’s a mission. And I’m proud to do it every day.
You won’t get a call center—you’ll talk directly to someone who knows how to help. It’s not outsourced. It’s personal. From the first moment, we listen, answer your questions, and guide you through what happens next.
Most people calling us are in crisis. Some are across the country. Sometimes they’ve just found out something devastating. Sometimes they don’t know what to ask. That’s okay. We meet you wherever you are in the process—with calm, compassion, and clarity.
We don’t push. We don’t rush. We walk through what you’re dealing with and explain how we’ll help. If you’re ready to move forward, we’ll get a team dispatched—sometimes within the hour.
If you need to wait or ask more questions, we’re here for that too.
We’ve done this hundreds of times—but we know it’s your first. And we treat it that way, every single time.
We use white, unmarked vehicles—no logos, no sirens, no reason for anyone to assume what we’re there for. We even use old police Interceptors because they blend in.
When suits are required, we don them in a safe manner out of public view. We don’t want to alarm neighbors or give the impression something dangerous is happening. We never suit up in the driveway or draw attention to your home.
Our gear is tucked away, our presence is discreet, and our crew is trained to say nothing. If someone asks, we simply say, ‘We’re just here to help the family.’ That’s it.
Discretion is a big part of why people call us back. They know we’ll handle the situation professionally—quietly, respectfully, and without judgment.
We don’t just clean—we protect your peace of mind while we do it.
We worked with a family who flew in from Pittsburgh after losing their mother here in Phoenix. It was a multi-day, complex unattended death situation. They were at a complete loss—and that’s where we came in.
I remember standing in the kitchen with my team, walking them through what to expect. We do this every day. Thankfully, they don’t. Our job was to make this part of their process easier.
The home was filled with books, stories, and memories. They were very close with their mother, and we couldn’t change what happened—but we could make this part just a little better.
They left us a five-star review months later and said how much they loved our team. That’s what makes the late nights and the hard work worth it. It reminded me why we do this.
Bio-One isn’t just cleanup—it’s care. It’s about giving people a little peace and dignity when they’re overwhelmed.
At the end of every job, we walk through the space again—either in person or with the client remotely. It doesn’t matter how big or small the job was. We want to make sure that what we did meets the expectations that were set out in the beginning.
That means walking back through the areas that mattered most, answering last questions, and making sure you’re comfortable with every detail. We want the client to feel like they can move forward.
We check everything ourselves before the client even sees it. We don’t walk away until we’re confident we’ve done it right. That’s what separates us from companies that treat this like just another job.
It’s not about rushing out—it’s about doing it right, with respect for the space, the situation, and the people involved. That’s how we close every job: fully, carefully, and with pride in what we delivered.
One of my techs told me, ‘Now I have a career, a profession—I don’t have a job.’ That’s the kind of team we’ve built.
We deal with difficult scenes, and sometimes our team members need to step out—that’s okay. They care deeply, and that’s what makes them right for this work.
We’re on a first-name basis with a lot of these departments. From the Scottsdale Police Department to ASU Police and the Pinal County Sheriff’s Office, they call us directly—we’re their preferred provider.
We actually sometimes get considered part of the law enforcement agency because we work so seamlessly with them.
Local families call us back because they know they can depend on us—day or night. We’re proud to serve the communities we live in, with care and consistency.
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