ABOUT BIO-ONE
Help First. Business Second.
Bio-One cleans the unimaginable with heart, skill, and respect.
From trauma scenes to hoarding situations, Bio-One is trusted to handle life’s toughest cleanups with compassion and care.
- Crime scenes
- Hoarding and clutter
- Biohazards and trauma
- Unattended deaths
For over 20 years, we’ve helped families, businesses, and communities recover and move forward. We're here to help—not to judge.
Welcome to Bio-One
Compassion First. Cleanup Always.
We help people through life’s most challenging moments.
We handle every cleanup with dignity, respect, and care. Whether it's a biohazard, trauma, or hoarding cleanup, our job starts with care—and ends with peace of mind.
- 20+ years of trusted service
- Discreet, respectful, and professional
- Available 24/7 across the country
- "Help First, Business Second" is how we work
When you need someone you can trust, we’re here.
We Clean Tough Situations.
Who We Serve
Helping People, Families, and Communities
No matter who calls, we respond with care, respect, and expert support.
We work with:
- Homeowners
- Business owners
- Law enforcement & first responders
- Government and public health agencies
Whether it’s a family in crisis or a public space in need, we show up with care, discretion, and expert cleanup. Every job is different, but our mission stays the same: to help people feel safe, supported, and ready to move forward.
More Than a Cleanup Crew
Why People Trust Bio-One
Real Help. Real Response. From People Who Truly Care.
During difficult times, we’re here to help—quick, kind, and capable. We handle the cleanup so you can focus on what comes next. Here’s what you can count on from us:
Fast Response
Trained Experts
Compassion First
Insurance Help
Local Support
How We Work
It Starts With One Call
We take it from there—restoring safety, calm, and comfort. When you call Bio-One, here’s what happens:
- You Call – We're here 24/7 to answer and respond fast.
- We Arrive – Local experts show up quickly and ready to help.
- We Assess – We walk through the space, explain what needs to be done, and answer your questions.
- We Clean – We carefully clean, disinfect, and remove any biohazards.
- We Make it Right — Our goal is to restore your space and peace of mind to normal.
We're by your side from the first call to the final walkthrough.
Here for You, Right Here in Your Community
Locally owned. Personally invested.
The person running your local Bio-One isn’t just in the business—they’re part of your neighborhood. They know the area, understand what you’re going through, and care about making a real difference. Trained and certified, they lead a team that shows up 24/7 with compassion, discretion, and respect.
When you call, you’re not getting a stranger. You’re getting a neighbor who’s ready to help.
Bio-One of Winston-Salem
- Owner: Nadine Black and Anthony Coleman
- Phone: 336-830-1336
- Hours: 24/7
We both agreed that we wanted to start something geared toward helping people navigate this emotionally taxing process.
After decades in corporate America, we knew we were ready for something different—something that mattered. Corporate America was a job. This is a passion. When we discovered Bio-One, it checked every box. It wasn’t a household service. It was something people truly needed—yet most folks wouldn’t even know who to call.
We truly found a home with Bio-One when we discovered this business. It gives us the chance to do something meaningful for others every single day. And for me (Nadine), it connects deeply to a dream I had as a young girl—to be a first responder. This work allows us to step in during some of life’s most challenging moments and bring calm, clarity, and care.
You’ll be greeted with compassion, discretion, and a caring heart—every call we take starts with listening. Sometimes people just need to cry or let it out—and that’s okay. Sometimes it starts with just listening first. We understand that reaching out isn’t easy.
Once we know your situation, we will walk you through what to expect. We’ll schedule a walkthrough if needed, explain the cleanup process, and discuss your options, including insurance if applicable.
You’ll never be pushed. You’ll never be judged. You’ll know exactly what we’ll do and when. We’ll be in constant contact with you throughout the process.
And if you need to slow down or take a breath at any point, we’ll support you too.
We are committed to maintaining the confidentiality of your information. Your situation is yours alone. That’s why we take every step to ensure discretion. We never discuss our services with neighbors or anyone else, not even about what we’re doing.
We arrive in an unmarked vehicle, and we never post anything online. Our entire team understands this commitment. You will never see your situation used in marketing or social media. That’s not what we’re about.
It’s the part of the job where the help first really comes out. Discretion isn’t just about privacy. It’s about dignity. And especially in emotional or high-sensitivity situations, we take that seriously.
We want you to feel comfortable, every step of the way. And you can trust that what happens between you and Bio-One stays between you and Bio-One.
We had a scene that was severely hoarded, with items piled to the ceiling in every single room. And underneath it all, there had also been an undiscovered death. It was heartbreaking. The family didn’t know who to call, and they were in a state of distress.
It was our biggest job ever. It took us three weeks, about 17 or 18 dumpsters. But what mattered more was how we showed up. We supported the son and the rest of the family throughout their ordeal.
We just went in and started working. When it was all said and done, the impact we had on the family was immense. They were so thankful—not just for the cleanup, but for the comfort.
That’s why we do this. We’re here to provide people with comfort and guidance on what to do next.
We prepare a plan with the family so that everybody is on the same page. Then we follow through—step by step. The job’s not done until we’ve walked through the space with you, ensured everything is complete, and answered any last questions.
We conduct walkthroughs and satisfaction surveys and we make sure everybody’s happy. And if something’s not right, we fix it. It’s that simple. We’ll come back out, address any concerns, and stay until you’re confident that the job is truly done.
We know this isn’t just a service—it’s your space and your peace of mind.
Stronger Communities
Start with Compassion
More than cleanup—it’s about community. We go beyond cleanup to support real people in real need. We’re not just here to clean. We’re here to care.
Bio-One works closely with first responders, local agencies, and community groups to help those facing crisis, loss, or trauma.
- We support local efforts to promote safety and healing.
- We show up when people need real help.
- We give back however we can—because this work is personal.
No matter how we grow, our mission stays the same: Always put people first, help with heart, and do the right thing.
What our clients say
Experts Who Care and Know What They’re Doing
Trained, certified, and ready for anything.
Every Bio-One technician is highly trained in biohazard cleanup. But it’s not just about skills—it’s about heart. We show up with:
- Industry certifications
- Real-world experience
- A calm, compassionate approach
We know how to handle challenging situations safely, quickly, and with total care for the people involved.
Our Promise to You
We treat every job—and every person—with care and respect. These aren’t just words—they’re how we work, every time.
At Bio-One, we don’t just clean. We listen. We show up with kindness, work with integrity, and protect your privacy every step of the way.
- We’re discreet and respectful.
- We follow through on what we say.
- We treat your space like it’s our own.
No judgment. No shortcuts. Just honest help when you need it most.
Certifications and Achievements
How We Started and Why It Matters
Helping first. Always.
Over 20 years ago, Bio-One was founded with one clear goal: to help people through the most challenging times of their lives.
Our founder believed no one should face trauma or tragedy alone. That’s why we lead with care, not profit. From a small start to serving families, businesses, and even government agencies nationwide—we’ve stayed true to our mission:
Help first. Business second. Make a real difference.
Our Vision
We’re here to serve—with experience, compassion, and respect. Our mission is simple: help people in their most challenging moments by providing expert biohazard cleanup.
At Bio-One, we’re here to help—today and tomorrow. Our vision is to lead the industry with:
- Compassion for every client
- Expertise in every job
- Respect in every interaction
We’re shaping the future of biohazard cleanup through compassion and care—because how we help matters just as much as what we do.
Ready When You Need Us
Compassionate help is just a call away.
Need expert cleanup? We’re here 24/7—no judgment, no delays.
Whether you're facing a crisis or just have questions, our team is ready to help with care, skill, and respect.
Call us anytime at 336-830-1336
We’re just one call away from helping you feel in control again. We’ll be there when it matters most.
Frequently asked questions
- Winston-Salem
- Nadine Black and Anthony Coleman
- Email: info@bioonewinstonsalem.com
- Phone: 336-830-1336
