Albuquerque Hoarding Feces / Urine Cleanup

I had been living with piles and piles of trash in all my spaces for over a year before I started reaching out to companies for help. I had contacted 10-15 places on a frantic Saturday, not expecting a fast response. Nicole with Bio One responded to me not only immediately, but with COMPASSION and EMPATHY for what I was going through. Together we made a plan, and four days later she met me in my embarrassingly disgusting apartment and got to work. Throughout the entire process she communicated with me what was happening as I was too embarrassed to stay there while her team worked. They got more done in one day than I could’ve in months. Never once did they make me feel ashamed or embarrassed with anything they did. They sorted through my piles and piles of trash to make sure nothing important would get thrown away. Bio One has changed my life. After just a couple short days of work (I live on the third floor in a walk up if you can imagine how laborious it must’ve been to get box truck after box truck full of trash to the dump), my apartment is completely changed. They organized my kitchen. They washed my dishes. They got the nasty bugs out of my sink and fridge. They cleaned a bathroom that was disgusting. They got my sinks going full power again. They went through my pantry and got rid of moldy food. They made sure I was ok with each step of the process. This is the first time in this apartment that I am able to have a Christmas tree. My dogs have a safe home. I have my life back. Anyone can be hired to throw away trash. But I truly believe that it takes a special type of person to sift through it, clean a home with kindness, and treat the client with compassion and understanding. I felt such despair prior to having Bio One come help me. The estimate was fast (the day I first messaged them), the price was EXTREMELY reasonable, and it is honestly really nice they they want to help you and will work with you. They put the PERSON 1st.

Excellent job, regular cleaning plus uncluttering help with Genie's hygiene

Bio One did a fabulous job cleaning , clearing out the house, inside and out. Nicole Potillo was always friendly, caring, professional in her dealings with me. She, and her crew, did excellent work. I give them the highest rating, many, many gold stars.⭐️⭐️⭐️⭐️⭐️🌟🌟🌟🌟🌟

BioOne has now serviced two of our fleet vehicles and done an outstanding job! The quality is unmatched and their customer service above and beyond. Highly recommend this company!!!

First time needing this type of service. Wasn't sure who to contact. Glad we chose BioOne, beyond satisfied with the work done and attention to detail. It is very rare to find people these days that still take pride in what they do. Highly recommend 10/10

Literally the best ladies ever! They were kind, patient, super hardworking and really cared about what they were doing. We had lots of laughs and it felt like parting with family when they left. I truly appreciate everything they did to help me and I would highly recommend their company to anyone facing some difficult times.

Nicole and Mia were extraordinary. We are very grateful for their superb service. Our situation was sad and delicate, and they handled everything with the utmost care and professionalism.

I cannot express my appreciation for Kris and her crew. Amazing people!!! So thorough and professional. The mess they had was unthinkable and they tackled it with such eloquence!!!! Would recommend over and over again!!!!

My sister passed unexpectedly alone at her home. I had to travel from Florida to settle her affairs. I was fortunate to contact Nicole for unattended death clean up. She was very responsive and offered to help in any way. She and her crew got the job done promptly and professionally. I will always be grateful for the personal and compassionate touch Nicole provided during this difficult time.

The Bio One team was prompt, thorough, and reasonably priced. They did an excellent job with a distressed property. They really helped our family when we were in need.