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The company I work for needed Bio-one's services for two of our manufacturing facilities. The have immediate response time and excellent cus... tomer service. We will be using them again and highly recommend to anyone. Thanks for taking great care of us Bio-One!  Read more >

I came into possession of my uncle's phone, which happened to have been on his body at the time he passed away. It was a while before they f... ound him, so the phone was expectedly quite contaminated. I wouldn't have known what to do except I had seen some services performed where companies come out and help in situations like this. However, those were always larger jobs in those TikToks. When I called at 8:00 p.m. and explained the situation, the guy on the phone, who turned out to be Matt, was so polite. He squeezed me in his busy schedule and came out and cleaned the phone for me. we were able to recover the SIM cards which is fantastic. He had scheduled to come to my house at 9:00 a.m. and he showed up at 8:57. I was very impressed by his punctuality. While he was cleaning he made sure that he treated the phone with respect, and he did his best, and successfully disinfected and cleaned my uncle's phone. Meanwhile, he definitely helped keep my mind off of the fact that the phone was essentially covered in my uncle's decomposed body, by engaging in light small talk in a way that didn't feel like light small talk. To anyone who has a job big or small, I highly highly highly recommend this company as they sincerely care not just about their business but they care about us as customers. They are super professional, yet highly compassionate. And it's a locally owned business!  Read more >

Charlotte and her crew did an excellent job and answered all my questions. Would definitely use them again.

Bio-One was incredibly helpful when my father passed away at his home. I called them very late in the evening, expecting to get a voicemail,...  and got a live person who was extremely kind and empathetic and he got me connected with the person that schedules and coordinates and they came out the very next day. They were considerate and respectful while they were at the home and they actually handled all the paperwork of filing the claim with the homeowners insurance for flooring that needed to be removed. I honestly can’t say enough about how wonderful they were to work with. I would highly recommend their service to anyone in need.  Read more >

I had mold removed from the crawl space of my home. The person was courteous, very knowledgeable and very efficient. The owners were helpful...  and very courteous as well. I would highly recommend this service to friends.  Read more >

Bio One Asheville is always a pleasure to work with. Very responsive and always on site by quoted time!