Hoarding—Recognizing the Signs and Seeking Help

Bio-One DC was very responsive to my request and questions. They not only confirmed they could handle removing all the empty boxes and other things that had piled up in an apartment during the pandemic, but could do some deep cleaning too. They offered a work date for the next day, but since it was during the weekend and was sooner than I could accommodate, they schedule it when it was convenient for me. There was excellent communication before and during the work. Jermaine, Larnell, and River were very kind about the situation and very helpful in getting the job done quickly. Thank you. If you are in DC area, especially if you need to schedule something quickly, Bio-One is recommended.

I can't say how much I appreciate the work this team did for me. Life-changing is an understatement. They did an amazing job on what was coincidentally one of the worst days of my life. And they did it with kindness and great care. It was a reset I really needed, and I don't want to think about what that day would have been like without them.

Patricia handled the cleanup of my house with efficiency, transparency and sensitivity. She was very understanding of the financial situation I was in prior to payment, and went out of her way to make sure I didn't feel pressured to pay when I didn't yet have the funds. She did a wonderful job on the house, and I would recommend her services to anyone who would need them.

I have known the owner, Uduak for over 10years. Her character and work ethic speaks for itself. This is the same standard she applies to her business. She is compassionate, thoughtful, dedicated , and treats people with dignity. I would be confident to use her company Bio-one for any cleaning services.

We were very pleased with the work Bio-One did for us. They cleaned out our attic, which had lots of bat-droppings. They carried furniture and boxes down, cleaned out all the droppings, disinfected the space and painted the floor. They were very professional and did a fantastic job. Highly recommended.

Positive: Professionalism, Punctuality, Quality, Responsiveness My Aunt has had a terrible issue with hoarding and after 7 years we finally were able to convince her to let someone deal with it. Mark and his Charity were phenomenal in dealing with her and understanding the challenges of dealing with someone who is dealing with a mental health issue. They were very professional and accommodating and supportive during the process and for the most part took care of everything that we were dealing with. I recommend them for any cleaning needs! Services: Standard cleaning, Deep clean

After struggling to get someone to help us clean out a cluttered home, Mark was referred to us by a satisfied customer. He was very responsive and was able to come right out and give us a quote. They arrived promptly when they were scheduled. The job was done in the 2 days that were quoted. Most importantly, the entire crew was very understanding of the emotional needs surrounding a clean out of this kind. We appreciate all of the care, compassion, and patience given by Mark, Charity, and Gabriel!! We couldn't have done it without you!!! I would definitely use them again or recommend them to anyone!!! Sincerely - Bobby

Bill and Mike have been a true help to us during a time that has been filled with shock, confusion and grief. They are communicative and compassionate and we are so lucky to have them helping us in our time of need. The work they do is hard and they do it with grace, compassion and respect. Highly recommend if you ever are in need of this kind of service. Thank you so much Bio-One Chicago!