Hoarding—Recognizing the Signs and Seeking Help

Bio-One DC was very responsive to my request and questions. They not only confirmed they could handle removing all the empty boxes and other things that had piled up in an apartment during the pandemic, but could do some deep cleaning too. They offered a work date for the next day, but since it was during the weekend and was sooner than I could accommodate, they schedule it when it was convenient for me. There was excellent communication before and during the work. Jermaine, Larnell, and River were very kind about the situation and very helpful in getting the job done quickly. Thank you. If you are in DC area, especially if you need to schedule something quickly, Bio-One is recommended.

Patricia handled the cleanup of my house with efficiency, transparency and sensitivity. She was very understanding of the financial situation I was in prior to payment, and went out of her way to make sure I didn't feel pressured to pay when I didn't yet have the funds. She did a wonderful job on the house, and I would recommend her services to anyone who would need them.

I was a dunderhead and thew a package of mothballs into the attic to evict squirrels. It evicted the squirrels but came close to evicting me. I needed to have the mothballs removed from my attic or else move to a hotel. Matt Gregg took care of the problem within minutes. He arrived exactly on time, followed the instructions as to how to access my house from the alley, and greeted me with a smiling handshake, which in the era of Covid has become a luxury. The whole process took 30 minutes. Matt showed me the bucket of attic mothballs and answered my prayers, and believe me I was praying. Note to self: NEVER throw mothballs into the attic. Bio-One is a big company that usually does horrible jobs like crime scene cleanup, so I was incredibly lucky they had the time to restore my life in my house. Thank you Matt Gregg, and thank you Bio-One.

Positive: Professionalism, Punctuality, Quality, Responsiveness My dad was in the hospital so they came and took care of his home so I could take care of them. Thank you all so much. Service: Deep

Andrew and his team went above and beyond to take care of our multifamily building. Andrew was very communicative and supportive as we made it through an unexpected sewer clean up. I'll be forever grateful for the Bio-One's quick response. Since I managed the process from another state, flawless communication was a must! Andrew provided exactly that! Top tier service!

Patricia and her crew were amazing. If you are in need of a service like this, could not recommend them enough.

Becca and Frank were very courteous. They service me needs very promptly and thorough I an pleased with the way they handled a very sensitive situation. They understand what they are dealing with and they explain thing clearly.

After struggling to get someone to help us clean out a cluttered home, Mark was referred to us by a satisfied customer. He was very responsive and was able to come right out and give us a quote. They arrived promptly when they were scheduled. The job was done in the 2 days that were quoted. Most importantly, the entire crew was very understanding of the emotional needs surrounding a clean out of this kind. We appreciate all of the care, compassion, and patience given by Mark, Charity, and Gabriel!! We couldn't have done it without you!!! I would definitely use them again or recommend them to anyone!!! Sincerely - Bobby