COMPASSION. EXPERIENCE. RESPECT.

We Clean Tough Situations: El Paso Suicide, Crime Scene, Hoarding, and Biohazard Cleanup

Bio-One of El Paso helps families and communities after life’s most challenging moments. We clean what others can’t—biohazards, trauma, crime, and suicide scenes, hoarding, and more.

Our trained team shows up fast, works with care, and treats your space with respect.

  • Available 24/7.
  • Discreet arrival—unmarked vehicles upon request.
  • We work with insurance.
  • Locally owned and trusted.

Real help for real life: let us handle the cleanup, so you can focus on the path ahead.

Emergency response hotline

Get in touch with our 24/7 biohazard & crime scene cleaning team today

Call me directly: John and Joe Zapata
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enid coutino

I highly recommend this company!! Their quality of customer service is exceptional.. They truly stand by their motto Help first, Business later. One of my family members was in a terri...

Alexandra

100 % HIGHLY RECOMMEND the services of Bio-One. Super long review but these guys deserve it. I was unexpectedly handed a very bad, messy situation. I found Bio-One online and submitted ...

Miguel Marquez

Thank you, Zapata Brothers! My Granddaughters are members of a Cheer Team that’s been ravaged by influenza and respiratory illnesses, after the Holidays. There are several groups that...

monica aguirre

I highly recommend Bio-one of El paso. Their customer service is second to none. Joe Zapata and staff were not only friendly but also highly skilled. Their efficiency, quality of work, ...

Melissa Hernandez

Rigo Melendez and his crew were wonderful! Not only did they do a great job cleaning the space, but they were great at communicating, and incredibly kind and non-judgmental during a dif...

Trusted By
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Where Crisis Meets Compassion

Bio-One responds when families need more than just cleanup—they need someone who truly cares.
Five Star Experience
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Help first. Business second.

We provide compassionate, discreet biohazard cleanup, restoring safety and peace of mind in times of crisis.
Suicide Cleanup Icon

Suicide Cleanup

We clean with care, helping families begin to heal.

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Crime Scene Cleanup Icon

Crime Scene Cleanup

We remove hazards so you can move forward safely.

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Blood Spill Cleanup Icon

Blood Spill Cleanup

We clean thoroughly to restore safety and peace of mind.

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Hoarding Cleanup Icon

Hoarding Cleanup

We are here to earn your trust and ease you into the hoarding cleanup process.

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Decomposition / Undiscovered Death Icon

Decomposition / Undiscovered Death

We handle the toughest scenes with dignity and compassion.

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Medical Waste Disposal Icon

Medical Waste Disposal

We offer medical waste disposal and train others on its safe handling.

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Emergency Vehicle Decontamination Icon

Emergency Vehicle Decontamination

We help protect first responders with deep, professional cleaning.

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Odor Removal Icon

Odor Removal

We will find the source and remediate it.

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We respond 24/7.
Request a service now.

    WE'RE READY 24/7

    Work with us

    Three simple steps. One compassionate team.
    1

    Call Anytime—Day or Night

    Reach out 24/7. A kind, trained expert will listen and guide you through the next steps.
    2

    On-Site, With Care

    We’ll arrive quickly, walk the space with you, and create a plan that fits your needs—with total discretion and respect.
    3

    You're in Good Hands

    We’ll handle the cleanup with care and follow through until you’re fully satisfied. We can even work with your insurance to ease the process.

    Ready For Anything 24/7/365

    Three simple steps. One compassionate team.
    Always here. Always ready. No matter the hour, you’ll reach someone who listens, cares, and knows how to help.

    Call us anytime—24/7/365—for fast, compassionate service from a local Bio-One expert.
    Schedule a Service
    Why choose Bio-One of El Paso?

    Trusted When It Matters Most

    Because you deserve more than just a cleanup—you deserve care.

    Families, property owners, and first responders choose Bio-One for fast, discreet, and compassionate cleanup.

    People call us during some of their most challenging moments. We show up fast, listen first, and handle every scene skillfully and compassionately.

    • Fast, local 24/7 response
    • Trained experts who treat you with respect
    • Discreet, thorough cleanup from start to finish
    • We handle the insurance, so you don’t have to

    We’re here to help you feel safe again—and we’ll walk with you every step of the way.

    Call Us 24/7
    Your Local Cleanup Partner

    Rooted in the community. Driven by compassion.

    The person behind your local Bio-One isn’t just a business owner—they’re a neighbor who cares deeply about helping others through life’s most challenging moments. Trained, certified, and ready to respond 24/7, they lead a team committed to doing the right thing with discretion, empathy, and professionalism.

    You can trust that when you call, you get real help from someone who truly understands.

    John and Joe Zapata

    John Zapata is a distinguished veteran who served his country with honor, transitioning into a dedicated career as a firefighter. Combining his military experience with his commitment to public service, John exemplifies resilience, discipline, and a strong sense of duty. As a former firefighter, he demonstrated bravery and selflessness in the face of danger, protecting lives and property with unwavering dedication. Now, applying his skills and expertise to biohazard remediation, John continues to serve his community by ensuring safety and mitigating risks posed by hazardous materials. With certifications in OSHA and specialized training in fentanyl remediation, he remains at the forefront of safety protocols, embodying a "people first" mentality to safeguard both his team and the public. John Zapata's remarkable journey from military service to firefighting to biohazard remediation reflects his enduring commitment to serving others and making a positive impact wherever he goes.

    As Co-owner of Bio-One El Paso, Joe Zapata Jr is a U.S. Veteran that has approximately 12 years of Federal Service combined serving 6 years in the U.S. Coast Guard and 6 in the Department of Veterans Affairs Police from April 2005 to May 2011. His duty stations include Port Townsend, WA mainly conducting Search and Rescue Operations, Drug Interdiction, Fisheries and Migrant Operations. He attended the Federal Law Enforcement Training Center (FLETC) in Charleston, South Carolina to attend Boarding Team Member School. He then accepted orders to the Maritime Safety and Security Team San Francisco (MSST 91105) where he spent 3 years. Operations consisted of Maritime Law Enforcement, Tactical Boat Operations, Military Off Loads and serving as a K-9 cover officer. Last year of his Coast Guard career was spent in Dubuque, Iowa on a Bouy Tender working on navigational aids along and on the Mississippi River from Savanah, IL to Saint Paul, MN.

    In 2011 was honorably discharged and joined the Department of Veterans Affairs Police in 2016. During his time with the El Paso VA Police Mr. Zapata obtained certifications as a Firearms Instructor, Ground Defense and Recovery Instructor and Executive Protection. After 6 years with El Paso VA Police, he accepted a promotion as a special agent at the Law Enforcement Training Center (LETC) in Little Rock, Arkansas where he was attached to the Technical Division Firearms Section. He then resigned in March of 2023 to pursue entrepreneurship. His Coast Guard values Honor, Respect and Devotion to Duty is the corner stone of who he is. Integrity and dedication to serving his community is what drives him to continue to provide necessary services to the community when in need. As a U.S Veteran and former first responder he brings experience in dealing with the public in high stress situations, leadership in making sure the team is guided in the right direction to execute and accomplish the goal of the project correctly.

    Learn more about me and my mission
    Call Us 24/7

    Real People. Real Compassion.

    Our local team is trained, experienced, and here to help—no judgment, just support.

    We understand that calling us means something serious has happened. That’s why our local Bio-One team brings more than training—we bring compassion, clear communication, and respect every step of the way.

    • Highly trained and experienced technicians
    • Honest, in-person estimates
    • Discreet and professional service
    • Locally owned and operated

    You can count on us to handle it all—with care.

    Meet my team

    What our clients say

    decontamination and biohazard cleaning services reviews
    Kimberly Contreras, El Paso, 3/1/2025
    I didn’t know what to expect when I contacted Bio One, but quickly realized it was the best thing that I could have done! Bio One responded quickly, to what I can only describe as a harrowing experience! The whole team was quick to react, knowledgeable, and efficient. As sensitive as the issue was they knew how to be professional and acted accordingly to where all parties benefited. I would highly recommend Bio One, should you encounter a similar situation!
    decontamination and biohazard cleaning services reviews
    Maribel Lujan, El Paso, 4/1/2025
    Such a pleasure working with the team!! Professional, clean, and well priced. I would highly recommend them if you need a dirty job done.
    decontamination and biohazard cleaning services reviews
    Michele Miller, El Paso, 2/1/2025
    I highly recommend Bio-One of El Paso. Joe and John were absolutely wonderful to work with, responsive, professional and answered all of my questions without hesitation. I truly appreciated working with them and if ever needed again, I wouldn't hesitate to call them.
    COMMUNITY

    Rooted in the Community, Ready to Help

    We live here, we care, and we’re proud to serve our neighbors.

    We love the people, places, and spirit of the communities we serve. That’s why we show up 24/7—to help our neighbors through tough moments with care, compassion, and respect.

    From local families to first responders, we’re honored to be a trusted part of the community.

    Find your nearest Bio-One office

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    Frequently asked questions

    What types of situations does Bio-One handle?
    We clean biohazards, trauma scenes, suicides, unattended deaths, hoarding situations, and more—discreetly and with care.
    Are you really available 24/7?
    Yes. No matter the time or day, someone from our local team is always ready to answer your call.
    Will my information be kept private?
    Absolutely. Upon request, we arrive in unmarked vehicles and treat every situation with total discretion and respect.
    How quickly can you arrive?
    We respond quickly—usually the same day. We’re locally owned, so we can get to you quickly.
    Do you work with insurance?
    Yes. We’ll work directly with your insurance provider to help make the process easier for you.
    What happens when I call Bio-One?
    A kind, trained expert will listen, explain the next steps, and guide you through the process—no pressure, no judgment.
    Is your team trained for hazardous cleanup?
    Yes. Our technicians are fully trained, certified, and experienced in handling dangerous and sensitive situations.
    Do I have to be home during the cleanup?
    Not if you don’t want to be. We’ll work with your schedule and comfort level every step of the way.
    How long does cleanup usually take?
    It depends on the situation, but most cleanups take a day or two. We’ll give you a clear timeline upfront.
    Why should I trust Bio-One?
    Because we genuinely care. We’re part of your community and show up with compassion, professionalism, and respect—every time.
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