We help people through life’s most challenging moments.
We handle every cleanup with dignity, respect, and care. Whether it's a biohazard, trauma, or hoarding cleanup, our job starts with care—and ends with peace of mind.
When you need someone you can trust, we’re here.
No matter who calls, we respond with care, respect, and expert support.
We work with:
Whether it’s a family in crisis or a public space in need, we show up with care, discretion, and expert cleanup. Every job is different, but our mission stays the same: to help people feel safe, supported, and ready to move forward.
Real Help. Real Response. From People Who Truly Care.
When life feels heavy, we show up—fast, kind, and ready to get to work. We handle the most challenging parts with compassion and know-how so you can focus on what really matters. Here's what you can expect:
We take it from there—restoring safety, calm, and comfort. When you call Bio-One, here’s what happens:
We're by your side from the first call to the final walkthrough.
The person running your local Bio-One isn’t just in the business—they’re part of your neighborhood. They know the area, understand what you’re going through, and care about making a real difference. Trained and certified, they lead a team that shows up 24/7 with compassion, discretion, and respect.
When you call, you’re not getting a stranger. You’re getting a neighbor who’s ready to help.
John Zapata is a distinguished veteran who served his country with honor, transitioning into a dedicated career as a firefighter. Combining his military experience with his commitment to public service, John exemplifies resilience, discipline, and a strong sense of duty. As a former firefighter, he demonstrated bravery and selflessness in the face of danger, protecting lives and property with unwavering dedication. Now, applying his skills and expertise to biohazard remediation, John continues to serve his community by ensuring safety and mitigating risks posed by hazardous materials. With certifications in OSHA and specialized training in fentanyl remediation, he remains at the forefront of safety protocols, embodying a "people first" mentality to safeguard both his team and the public. John Zapata's remarkable journey from military service to firefighting to biohazard remediation reflects his enduring commitment to serving others and making a positive impact wherever he goes.
As Co-owner of Bio-One El Paso, Joe Zapata Jr is a U.S. Veteran that has approximately 12 years of Federal Service combined serving 6 years in the U.S. Coast Guard and 6 in the Department of Veterans Affairs Police from April 2005 to May 2011. His duty stations include Port Townsend, WA mainly conducting Search and Rescue Operations, Drug Interdiction, Fisheries and Migrant Operations. He attended the Federal Law Enforcement Training Center (FLETC) in Charleston, South Carolina to attend Boarding Team Member School. He then accepted orders to the Maritime Safety and Security Team San Francisco (MSST 91105) where he spent 3 years. Operations consisted of Maritime Law Enforcement, Tactical Boat Operations, Military Off Loads and serving as a K-9 cover officer. Last year of his Coast Guard career was spent in Dubuque, Iowa on a Bouy Tender working on navigational aids along and on the Mississippi River from Savanah, IL to Saint Paul, MN.
In 2011 was honorably discharged and joined the Department of Veterans Affairs Police in 2016. During his time with the El Paso VA Police Mr. Zapata obtained certifications as a Firearms Instructor, Ground Defense and Recovery Instructor and Executive Protection. After 6 years with El Paso VA Police, he accepted a promotion as a special agent at the Law Enforcement Training Center (LETC) in Little Rock, Arkansas where he was attached to the Technical Division Firearms Section. He then resigned in March of 2023 to pursue entrepreneurship. His Coast Guard values Honor, Respect and Devotion to Duty is the corner stone of who he is. Integrity and dedication to serving his community is what drives him to continue to provide necessary services to the community when in need. As a U.S Veteran and former first responder he brings experience in dealing with the public in high stress situations, leadership in making sure the team is guided in the right direction to execute and accomplish the goal of the project correctly.
More than cleanup—it’s about community. We go beyond cleanup to support real people in real need. We’re not just here to clean. We’re here to care.
Bio-One works closely with first responders, local agencies, and community groups to help those facing crisis, loss, or trauma.
No matter how we grow, our mission stays the same: Always put people first, help with heart, and do the right thing.
Trained, certified, and ready for anything.
Every Bio-One technician is highly trained in biohazard cleanup. But it’s not just about skills—it’s about heart. We show up with:
We know how to handle challenging situations safely, quickly, and with total care for the people involved.
We treat every job—and every person—with care and respect. These aren’t just words—they’re how we work, every time.
At Bio-One, we don’t just clean. We listen. We show up with kindness, work with integrity, and protect your privacy every step of the way.
No judgment. No shortcuts. Just honest help when you need it most.
Helping first. Always.
Over 20 years ago, Bio-One was founded with one clear goal: to help people through the most challenging times of their lives.
Our founder believed no one should face trauma or tragedy alone. That’s why we lead with care, not profit. From a small start to serving families, businesses, and even government agencies nationwide—we’ve stayed true to our mission:
Help first. Business second. Make a real difference.
We’re here to serve—with experience, compassion, and respect. Our mission is simple: help people in their most challenging moments by providing expert biohazard cleanup.
At Bio-One, we’re here to help—today and tomorrow. Our vision is to lead the industry with:
We’re shaping the future of biohazard cleanup through compassion and care—because how we help matters just as much as what we do.
Compassionate help is just a call away.
Need expert cleanup? We’re here 24/7—no judgment, no delays.
Whether you're facing a crisis or just have questions, our team is ready to help with care, skill, and respect.
Call us anytime at 915-588-2934
We’re just one call away from helping you feel in control again. We’ll be there when it matters most.