ABOUT BIO-ONE

Help First. Business Second.

Bio-One cleans the unimaginable with heart, skill, and respect.

From trauma scenes to hoarding situations, Bio-One is trusted to handle life’s toughest cleanups with compassion and care.

  • Crime scenes
  • Hoarding and clutter
  • Biohazards and trauma
  • Unattended deaths

For over 20 years, we’ve helped families, businesses, and communities recover and move forward. We're here to help—not to judge.

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Trusted By
TAASA Logo
Welcome to Bio-One

Compassion First. Cleanup Always.

We help people through life’s most challenging moments.

We handle every cleanup with dignity, respect, and care. Whether it's a biohazard, trauma, or hoarding cleanup, our job starts with care—and ends with peace of mind.

  • 20+ years of trusted service
  • Discreet, respectful, and professional
  • Available 24/7 across the country
  • "Help First, Business Second" is how we work

When you need someone you can trust, we’re here.

Who We Serve

Helping People, Families, and Communities

No matter who calls, we respond with care, respect, and expert support.

We work with:

  • Homeowners
  • Business owners
  • Law enforcement & first responders
  • Government and public health agencies

Whether it’s a family in crisis or a public space in need, we show up with care, discretion, and expert cleanup. Every job is different, but our mission stays the same: to help people feel safe, supported, and ready to move forward.

More Than Just a Cleanup Team

Why People Trust Bio-One

Real Help. Real Response. From People Who Truly Care.

When life feels heavy, we show up—fast, kind, and ready to get to work. We handle the most challenging parts with compassion and know-how so you can focus on what really matters. Here's what you can expect:

Fast Response

We’re available 24/7 and act quickly.

Trained Experts

Certified, experienced, and ready for anything.

Compassion First

We lead with care, not judgment.

Insurance Help

We work with your provider to make things easier.

Local Support

We partner with the people who care about your community, too.
HOW IT WORKS

It Starts With One Call

We take it from there—restoring safety, calm, and comfort. When you call Bio-One, here’s what happens:

  • You Call – We're here 24/7 to answer and respond fast.
  • We Arrive – Local experts show up quickly and ready to help.
  • We Assess – We walk through the space, explain what needs to be done, and answer your questions.
  • We Clean – We carefully clean, disinfect, and remove any biohazards.
  • We Make it Right — Our goal is to restore your space and peace of mind to normal.

We're by your side from the first call to the final walkthrough.

Here for You, Right Here in Your Community

Locally owned. Personally invested.

The person running your local Bio-One isn’t just in the business—they’re part of your neighborhood. They know the area, understand what you’re going through, and care about making a real difference. Trained and certified, they lead a team that shows up 24/7 with compassion, discretion, and respect.

When you call, you’re not getting a stranger. You’re getting a neighbor who’s ready to help.

John and Joe Zapata

John Zapata is a distinguished veteran who served his country with honor, transitioning into a dedicated career as a firefighter. Combining his military experience with his commitment to public service, John exemplifies resilience, discipline, and a strong sense of duty. As a former firefighter, he demonstrated bravery and selflessness in the face of danger, protecting lives and property with unwavering dedication. Now, applying his skills and expertise to biohazard remediation, John continues to serve his community by ensuring safety and mitigating risks posed by hazardous materials. With certifications in OSHA and specialized training in fentanyl remediation, he remains at the forefront of safety protocols, embodying a "people first" mentality to safeguard both his team and the public. John Zapata's remarkable journey from military service to firefighting to biohazard remediation reflects his enduring commitment to serving others and making a positive impact wherever he goes.

As Co-owner of Bio-One El Paso, Joe Zapata Jr is a U.S. Veteran that has approximately 12 years of Federal Service combined serving 6 years in the U.S. Coast Guard and 6 in the Department of Veterans Affairs Police from April 2005 to May 2011. His duty stations include Port Townsend, WA mainly conducting Search and Rescue Operations, Drug Interdiction, Fisheries and Migrant Operations. He attended the Federal Law Enforcement Training Center (FLETC) in Charleston, South Carolina to attend Boarding Team Member School. He then accepted orders to the Maritime Safety and Security Team San Francisco (MSST 91105) where he spent 3 years. Operations consisted of Maritime Law Enforcement, Tactical Boat Operations, Military Off Loads and serving as a K-9 cover officer. Last year of his Coast Guard career was spent in Dubuque, Iowa on a Bouy Tender working on navigational aids along and on the Mississippi River from Savanah, IL to Saint Paul, MN.

In 2011 was honorably discharged and joined the Department of Veterans Affairs Police in 2016. During his time with the El Paso VA Police Mr. Zapata obtained certifications as a Firearms Instructor, Ground Defense and Recovery Instructor and Executive Protection. After 6 years with El Paso VA Police, he accepted a promotion as a special agent at the Law Enforcement Training Center (LETC) in Little Rock, Arkansas where he was attached to the Technical Division Firearms Section. He then resigned in March of 2023 to pursue entrepreneurship. His Coast Guard values Honor, Respect and Devotion to Duty is the corner stone of who he is. Integrity and dedication to serving his community is what drives him to continue to provide necessary services to the community when in need. As a U.S Veteran and former first responder he brings experience in dealing with the public in high stress situations, leadership in making sure the team is guided in the right direction to execute and accomplish the goal of the project correctly.

Learn more about me and my mission
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Stronger Communities
Start with Compassion

More than cleanup—it’s about community. We go beyond cleanup to support real people in real need. We’re not just here to clean. We’re here to care.

Bio-One works closely with first responders, local agencies, and community groups to help those facing crisis, loss, or trauma.

  • We support local efforts to promote safety and healing.
  • We show up when people need real help.
  • We give back however we can—because this work is personal.

No matter how we grow, our mission stays the same: Always put people first, help with heart, and do the right thing.


Find your nearest Bio-One office

What our clients say

decontamination and biohazard cleaning services reviews
Kimberly Contreras, El Paso, 3/1/2025
I didn’t know what to expect when I contacted Bio One, but quickly realized it was the best thing that I could have done! Bio One responded quickly, to what I can only describe as a harrowing experience! The whole team was quick to react, knowledgeable, and efficient. As sensitive as the issue was they knew how to be professional and acted accordingly to where all parties benefited. I would highly recommend Bio One, should you encounter a similar situation!
decontamination and biohazard cleaning services reviews
Maribel Lujan, El Paso, 4/1/2025
Such a pleasure working with the team!! Professional, clean, and well priced. I would highly recommend them if you need a dirty job done.
decontamination and biohazard cleaning services reviews
Michele Miller, El Paso, 2/1/2025
I highly recommend Bio-One of El Paso. Joe and John were absolutely wonderful to work with, responsive, professional and answered all of my questions without hesitation. I truly appreciated working with them and if ever needed again, I wouldn't hesitate to call them.

Experts Who Care and Know What They’re Doing

Trained, certified, and ready for anything.

Every Bio-One technician is highly trained in biohazard cleanup. But it’s not just about skills—it’s about heart. We show up with:

  • Industry certifications
  • Real-world experience
  • A calm, compassionate approach

We know how to handle challenging situations safely, quickly, and with total care for the people involved.

Our Promise to You

We treat every job—and every person—with care and respect. These aren’t just words—they’re how we work, every time.

At Bio-One, we don’t just clean. We listen. We show up with kindness, work with integrity, and protect your privacy every step of the way.

  • We’re discreet and respectful.
  • We follow through on what we say.
  • We treat your space like it’s our own.

No judgment. No shortcuts. Just honest help when you need it most.

Certifications and Achievements

TAASA Logo

How We Started and Why It Matters

Helping first. Always.

Over 20 years ago, Bio-One was founded with one clear goal: to help people through the most challenging times of their lives.

Our founder believed no one should face trauma or tragedy alone. That’s why we lead with care, not profit. From a small start to serving families, businesses, and even government agencies nationwide—we’ve stayed true to our mission:

Help first. Business second. Make a real difference.

Our Vision

We’re here to serve—with experience, compassion, and respect. Our mission is simple: help people in their most challenging moments by providing expert biohazard cleanup.

At Bio-One, we’re here to help—today and tomorrow. Our vision is to lead the industry with:

  • Compassion for every client
  • Expertise in every job
  • Respect in every interaction

We’re shaping the future of biohazard cleanup through compassion and care—because how we help matters just as much as what we do.

WORK WITH US

Ready When You Need Us

Compassionate help is just a call away.

Need expert cleanup? We’re here 24/7—no judgment, no delays.

Whether you're facing a crisis or just have questions, our team is ready to help with care, skill, and respect.

Call us anytime at 915-588-2934

We’re just one call away from helping you feel in control again. We’ll be there when it matters most.

Schedule a Service

Frequently asked questions

What types of situations does Bio-One handle?
We clean biohazards, trauma scenes, suicides, unattended deaths, hoarding situations, and more—discreetly and with care.
Are you really available 24/7?
Yes. No matter the time or day, someone from our local team is always ready to answer your call.
Will my information be kept private?
Absolutely. Upon request, we arrive in unmarked vehicles and treat every situation with total discretion and respect.
How quickly can you arrive?
We respond quickly—usually the same day. We’re locally owned, so we can get to you quickly.
Do you work with insurance?
Yes. We’ll work directly with your insurance provider to help make the process easier for you.
What happens when I call Bio-One?
A kind, trained expert will listen, explain the next steps, and guide you through the process—no pressure, no judgment.
Is your team trained for hazardous cleanup?
Yes. Our technicians are fully trained, certified, and experienced in handling dangerous and sensitive situations.
Do I have to be home during the cleanup?
Not if you don’t want to be. We’ll work with your schedule and comfort level every step of the way.
How long does cleanup usually take?
It depends on the situation, but most cleanups take a day or two. We’ll give you a clear timeline upfront.
Why should I trust Bio-One?
Because we genuinely care. We’re part of your community and show up with compassion, professionalism, and respect—every time.
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