El Paso Animal Hoarding Cleanup

PHENOMENONAL!!!! Professional, compassionate, friendly, efficient, effective, timely, communicative, honest, and a good work ethic! Shout out and thank you to John, Joe, Eric, Larry and the entire Bio One team and their affiliates! Well worth more than five stars. Bottom line: There pricing is reasonably affordable and they are willing to work with you on payment options. You could hire a cheaper company. However, the quality and care you receive from the BioOne team, is priceless. With grace and compassion, they make an extremely stressful situation more managable. They not only do the job but share resources, information and conversations to create sustainable changes. They are happy people and a joy to work with! I was visiting a parent from out of town. I called Bio One for hoarding clean up of their house. John answered my phone call immediately and was able to come assess the house three hours later. My parent kept explaining and apologizing as we walked through the house. John was kind and compassionate, listened to them and was nonjudgemental. He made my parent feel understood, validated, and safe. My parent trusted John and relaxed. THIS WAS KEY for them to find the courage to say yes to John and Bio One cleaning the hoard out. John also noticed (my grandfather's) veteran items and as a veteran himself connected with my parent on this topic and offered us a wonderful military discount. As I was in town for a short time, John and his team were flexible with my schedule and I was able to book a cleaning ASAP. John and Joe were outstanding with communication over the next few days. I recommend using color-coded Post-It notes for labeling items in hoarding house situations. My parent and I went through the house and labeled items with the word ""keep"" on orange notes, ""trash"" on pink notes, etc. This helped my family and the team go quickly through the job. Three days later when the team came they were amazing with communicating with me over text and phone calls. They asked questions, brought up any issues to my attention, kept me informed of where they were with their work. My parent had dogs and without asking, Larry (Bio One team) took care of them. He made sure they had water, shade, snacks and plenty of love! Eric noticed my parent's lawn movers and without judging the multiple amounts, connected with my parent on small engine repairs. Overall, Bio One comes with my highest recommendation. Two months later seeing the mental transformation and awareness of my parent is a gift. My family is motivated to make life long changes and to me that's worth everything. I would hire the El Paso Bio One team in a heartbeat. This is the first review I have posted because the results were life-changing!!!

I had a rental property that a serious hoarding situation was found when the tenants were evicted. I did not live local to the property so finding a cleaning company to take care of the mess was difficult. Rigo responded quickly to my inquiry for assistance. There was availability right away. Rigo and his team took three days to clean out the property. There was a lot of stuff in there. I appreciate the communication, the speed and thoroughness of his crew, I recommend him and his for large clean up needs you may have! Thank you again Rigo and team!

Had some mold where a refrigerator had leaked. They were very responsive and came out a few days later. They did a fantastic job at the same price it costs to just get a quote from other mold removal services in the area. Highly recommend and would utilize again if needed

These guys right here are doing some amazing work! I was so touched by the initial call with Joe who expressed sincere concern for our situation and genuinely comforted us. May these brothers be blessed, guided, and protected by Our Heavenly Father. Their honorable public service careers before embarking on this franchise speaks volumes about their qualification, let alone becoming certified in the collective aspects that make up the unique line of business. Professionals all the way! Equip with all the necessary knowledge, Strong and experienced to handle the most unfathomable situations. Human beings, amazing human beings, with copious amounts of empathy and compassion. Rare, underrated and under recognized. Definitely EL PASO STRONG! The very epitome of the phrase. I am so grateful for the encounter and look forward to doing business with them. I will gladly promote them and would love to nominate them for El Paso Texas number one best business in town. A model example of what a business should be.

We had the BioOne team come out and talk to our high school students about what they do. It was a learning experience for all the kids and the teachers. Lots of great questions and lots of great knowledge that most of us would never consider on a daily basis. Would definitely have them visit our campus again.

I highly recommend Bio-one of El paso. Their customer service is second to none. Joe Zapata and staff were not only friendly but also highly skilled. Their efficiency, quality of work, customer service, punctuality are hallmarks of their service. I was pleased with the professionalism and customer service of Joe Zapata and staff. They exceeded my expectations and would not think twice in contracting them again.

Rigo Melendez and his crew were wonderful! Not only did they do a great job cleaning the space, but they were great at communicating, and incredibly kind and non-judgmental during a difficult time with my mom. Highly recommend! They went above and beyond to help us.

Rigo Melendez and his staff, Daniella and Elijah are fantastic! We initially contacted them for help with rodent droppings in my parent's house, but they did so much more than we ever expected! They disinfected the whole house, discarded contaminated furniture & rugs, mopped, wiped down walls, and painted the ceiling in the LR and kitchen to remove nicotine stains. And more important, they were so caring, thoughtful, and worried about our well-being. We highly recommend this wonderful business that literally saved our lives!

Bio-One was a godsend in a time of need - quick, efficient, and most importantly kind during some of the worst days of my life. Everyone who came to safely clear the hazardous remains of a family member went above and beyond to ensure the job was done and to provide support to me and my family. I cannot recommend this service enough, should you have the misfortune to need it.

The Zapata brothers are fantastic. Incredibly professional and know their stuff. They are responsive and open to any questions imaginable about their trade.