Lifting the load:
Eugene Hoarding Cleaning Services

Erik was amazing. He took on an intense job and did a fantastic job. He was kind and also great at communicating progress/ needs in an understanding timely way. In a moment when you are in a place where you need this help, there is no one better than Erik.

Bio-One owner, Owen McGovern, immediately responded to my on line inquiry, and came after conventional working hours to view the task, explaining the process very thoroughly and clearly. He contacted my insurance company immediately, contacting me promptly with the arrangements. He and his assistant arrived the very next day well ahead of the arranged job start time and finished well within the estimated completion time. He and his assistant were careful, sensitive, and were shining examples of professional courtesy and expertise. They quietly and efficiently went about their tasks, cleaned up after themselves, leaving a pristine task site. I would highly recommend this company and owner, Owen McGovern.

My partner and I recently moved to Eugene, and unfortunately our new garage was a bit of a disaster––the biggest problem was the rodent droppings, but it was just overall covered in dirt and cobwebs and general grossness. I contacted the Eugene Bio-One team for help cleaning out rodent droppings, and from the beginning, Erik was very responsive, helpful, informative, and kind. He offered to provide an estimate either through me sending photographs of the space/what needed cleaning or by coming out to take a look; I really appreciated the photograph option as it gave me more flexibility/less to worry about without having to schedule an in-person estimate. I unfortunately had to do a lot of back-and-forth as I needed to discuss with a few different parties before being able to commit, but Erik was always patient and never seemed even remotely annoyed or frustrated. When I was finally ready to schedule, he and his crew were able to come and help me out the next day. Erik kept me informed every step of the way, and even agreed to take a look at our attic for an estimate/opinion once they were done in the garage, as well, despite me completely forgetting to ask him if that was okay before they were actually there. And when they were done, our garage looked AMAZING! It practically sparkled it was so clean. All that dirt and grime and grossness was gone along with the rodent droppings, and for the first time since moving in I actually didn't feel gross being in the garage. I can't thank Erik and the Bio-One team enough for the incredible job they did, the peace of mind they have brought me and my partner, or the kindness and professionalism they have demonstrated throughout. If you're in the Eugene area and need a biohazard cleanup/decontamination crew, Erik and crew are the way to go."

I highly recommend Bio-One if you are in need if their services. This is a local family owned and operated business. The nature of the business means that people who call them are usually in a situation that is stressful and emotional. Erik’s calm and comforting demeanor helps takes the edge off. The communication throughout was great – Erik was clear about the scope of work and checked in with me during the project. The job was well done and the price was as estimated.

Great work, quick to show up and get the job done.

Finally, I am able to give a review. I accidentally called Erik up early this morning. He did a great job, and the place smells so clean because of what he did; it encourages me to clean it up more, so thank you very much Erik; I'm sorry--embarrassed about the late night call. Greg Bader, Edgewood Villa Condos.

We really enjoyed working with Eric at Bio-one of Eugene. He was responsive, caring and very professional.

Erik was a lifesaver! He came within 2-3 hours of my call. He was very kind to my mother during a difficult time. He even made sure she had something to use when she was throwing up. Very professional and great with communication.