We are here to earn your trust and ease you into the hoarding cleanup process.
We handle the toughest scenes with dignity and compassion.
We offer medical waste disposal and train others on its safe handling.
We help protect first responders with deep, professional cleaning.
We answer the phone when others don’t. You’ll talk to someone who understands what you’re going through—and knows how to help.
We’re a 24/7 business because people are counting on us at all hours. Call anytime for fast, respectful help from your local Bio-One of NW Indianapolis team.
We help people when nobody else can. Our crews are a physical and emotional lifeline. We treat every situation with respect, discretion, and compassion.
From families to first responders, people call us when they don’t know who else to trust.
We arrive promptly, listen attentively, and treat every situation with total discretion, compassion, and the professionalism it deserves.
This is not just a job—it’s a mission to help people turn the page.
I’m a retired police chief and deputy sheriff who built this company to help people during their hardest moments. This work is a calling—it’s a way to truly make a difference. We’ve built a tight-knit, trained team that shows up with empathy, professionalism, and total discretion.
This is not just a job—it’s a mission. I entered this field after a decades-long career in law enforcement, where I witnessed families left to cope with tragedy alone. I remember looking in the rearview mirror and seeing families standing there after a death, with nobody to help them.
That stayed with me.
Bio-One gave me a way to keep serving—to step in when others step out. You can make a decent living and still help people in a way almost nobody else can. That’s what this work is all about.
People remember us forever because we show up when it matters most. For me, it’s deeply personal.
We don't treat this like a transaction. Our crews become a physical and emotional lifeline. We’re here to help close a painful chapter and make space for healing to begin.
From the first call, we’re guiding people through the process. You won’t talk to a call center—you’ll speak with someone local who knows how to help. We answer the phone when others don’t.
It might be 2 in the morning. That’s okay. We’re a 24/7 business because a crisis doesn’t wait for business hours.
We ask what happened, answer questions, and get enough information to act quickly.
Sometimes the person on the line is overwhelmed or in shock. That’s why we explain each step. We give them choices, and we move at their pace.
If insurance is involved, we also assist with that. Please provide the policy number, and we’ll take it from there. Our goal is to reduce stress, not add to it. We stay calm, focused, and present.
Discretion is everything in this line of work. We show up in unmarked vehicles. Our uniforms are plain. No logos. No questions from neighbors. We don’t want to alarm residents or make anyone feel exposed.
We also never disclose details about your situation, no matter who asks. Our crews are trained not just in cleaning, but in empathy and confidentiality. Whether we’re helping a grieving family or assisting with a hoarding situation, we act with respect and care.
Property managers call us again and again because they know we won’t make a scene. We suit up out of public view. We speak quietly. We make sure nobody feels judged.
When you call us, your business remains confidential. We’re there to solve the problem, not make it worse.
We’ve helped thousands of people, but a few moments stay with you. We once responded to a suicide involving law enforcement, and we were on-site within 30 minutes. That officer’s spouse told us later that our empathy helped her get through the day. That matters.
We’ve helped hoarding clients who wouldn’t let anyone into their homes. I recall one job where we had to crawl in through a window and over piles of trash just to begin. But once we made progress on one room, the client began to believe it was possible. By the end, they were crying in the driveway, saying, ‘I never thought I’d have my life back.’
We’ve also worked with veterans and housing agencies. Sometimes we relocate people, clean the space, and help them move back in. It's not about the mess—it’s about the human being behind it.
We don’t leave until the job is done right. Before we finish, we always walk through the space—either in person or virtually. Some clients are out of state. That’s okay. We’ll do a video call, send pictures—whatever they need to feel comfortable.
We look for personal items too. We’ve found wedding rings, military papers, and family photos. We don’t haul everything away—we pause and ask. It may look like junk to someone else, but to that person, it might be everything.
We also take detailed photos before, during, and after. That way, insurance adjusters have what they need—and so does the family.
Before we leave, we make sure the space is safe, the family is informed, and nothing significant has been overlooked. We treat people the way we’d want our own family treated.
Our crews go through it all together—physically, mentally, and emotionally. We’ve built a team that thrives on helping others, not just doing a job.
We know that when someone calls us, it’s because something serious has happened—and we don’t take that lightly. That’s why we bring more than training. You’ll get compassion, clear communication, and a calm, steady presence every step of the way.
When we show up, it’s a lifeline.
We live here, we care, and we’re proud to serve our neighbors.
We’re often on a first-name basis with police departments and public agencies across Central Indiana. We’ve built trust over time because people know we show up fast, do the job right, and treat every situation with care.
We’re proud to serve Indianapolis, Carmel, Fishers, Greenwood, Noblesville, Anderson, Muncie, Westfield, Plainfield, and Lawrence—as well as their local agencies and first responders.
Loading map...