Hoarding is often a complicated and difficult situation. It takes deep trust between us and the client in order to be successful at cleaning the property. Many companies simply won’t take the time to develop that necessary trust.
Our Richmondhoarding cleaning technicians are highly-skilled professionals with unmatched compassion, discretion, and experience for the most challenging hoarding cleaning jobs.
We are here for you when you need us for any Richmond hoarding cleanup situation. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of Richmond team member who is ready to help.
An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
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We are mindful of personal property and valuables
Our technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
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Your satisfaction is important
We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.
THE Richmond Hoarding Cleanup TEAM Near You
Help first. Discretion always.
Following up first responders, we’re the last to leave, having discreetly restored the space so those affected can begin to move forward.
Marc Garber
Owner
Marc Garber, owner of Bio-One of Richmond, is a ninth-generation Virginian and father of three. Marc was born in Richmond and raised in Roanoke and Northern Virginia before returning to Richmond in 2002. Marc holds degrees from Radford University and George Mason University School of Law. With 20 years of experience working in healthcare, and 4 years of bio-hazard & hoarding experience, Marc is passionate about helping fellow Virginians in their time of need and contributing to the local community. He is an alumni of the Chesterfield Police Citizens Academy, and Hanover County Citizens Emergency Response Team (CERT). Marc & his team love finding lost treasures and returning them to clients, as well as compassionately helping people who are experiencing tragedy - we can't fix everything, but we can take at least care of at least one issue or two, assisting with piece of mind. Favorite charities include Children's Hospital of Richmond, CARITAS Richmond, and Richmond Habitat ReStore (part of Habitat for Humanity). We often donate items clients don't need.
Marc Garber and the Bio-One team are simply excellent. Marc is a wonderful communicator and problem solver. He brings a wealth of experience to any job. After our initial consultation, where he paid close attention to detail and took numerous photographs, he wrote up a comprehensive and thorough report to guide every step and help us achieve the desired results. Highly recommend!
Erica Baez, Midlothian, 04/2022
Marc was awesome! He got rid of the smoke smell in my house super quick. Now it smells nice and fresh. Definitely recommend him for any smoke smell problems.
Ally Franken, Richmond, 10/1/2024
Bio-One provided excellent service throughout the cleanup process. Mark was responsive to calls and text messages. His crew got in fast in response to a short timeframe on my part, did excellent work, and communicated clearly and often throughout the process. Mark worked hard to try to find the most affordable deal for me, and I definitely thought he and Bio-One went above and beyond to be professional and kind during a difficult period for our family.
Christina Smith , Richmond, 4/1/2021
I see why Mark has a 5 star rating. I had the pleasure of speaking to him over the phone. I have not used services as of yet as we are not sure of the course of action yet on my part. Mark spent a total of 32 minutes with me on the phone listening to my special situation, called a competitor of his thinking he may be better suited for the job, called me back to follow up for 15 more minutes. With the situation I have many people write others off as crazy or made up in your head, especially doctors, yes doctors of all people. Mark listened and offered suggestions and knew of one former client of his in the same situation. He cares about people in general and has empathy and compassion. In the even that I do need this type of service I will certainly use him and write another review but I felt just this interaction with him speaks volumes. Thank you Mark for being a listening ear and a compassionate caring empathetic human. You didn’t write me off when all others have. I thank you sir!
April Carneal, Richmond, 10/1/2024
Amazing to work with. I discovered a terrible hoarding situation with a family member. I discovered Bio-One and gave them a call. Marc was wonderful to work with. We met at the home and he took several hundred photos. Marc came out and we met for an hour and half. He reviewed everything with us in complete detail. I had met with another company which consisted of a walk thru by the foreman and a 3-4 line estimate from the owner. Although considerably lower I opted for Bio -One. Best decision I have made in a long time. His project Chase was extremely caring and professional. He even caught a terrified kitty I couldn't get near. Kitty was my family member's biggest concern. She is being boarded and content.. These folks genuinely care about their clients. I could not have asked for better service than we received. Thanks Bio-One for getting us through this terrible situation........
Craig Price (TonyPrice1959), Richmond, 10/1/2023
I reached out to BioOne because I had raccoons in my attic space and needed to determine what type of cleaning needed to take place after I evicted them. The owner at BioOne Marc was extremely helpful and flexible working with my schedule. He came by to inspect my attic and literally boosted himself into the attic space through my small access door in the ceiling. He crawled his way through the attic across the joists and was able to locate some raccoon feces but it wasn’t much since the raccoons were only up there for maybe a week. He took thorough pictures and removed the feces right on the spot and didn’t recommend that I needed further cleaning service based on his examination. I was extremely impressed with Marc’s friendliness and willingness to go into the attic where other companies were not willing to. I highly recommend Marc and his services!
Austin Hucks, Richmond, 11/1/2024
I have nothing but great things to say about Marc and his team. We were in a very tight spot with time and finding someone to clean a hoarding space. Marc made sure he was able to fit us into his tight schedule and complete the job in a timely manner. He and his team were very responsive and professional throughout the entire process.
Carol Barnhouse, Richmond, 8/1/2024
From my first contact with Marc everything was done professionally and compassionately. The crew of Chase, Cole, Chris, Sidney and Chloe went above and beyond my expectations. Everyone was willing to make changes as we went along out of compassion and understanding for my sister-in-laws. They even went so far as to try and capture the cat that had gotten into the crawl space under the house. After being with us for 2 weeks we all became friends. They handled the valuables and collectibles with the utmost care. I will have them back this summer for a finally clean out. I can't find the words to express how wonderful an experience we had with this company. ⭐️⭐️⭐️⭐️⭐️ stars isn't really enough!
Sue Domes, Richmond, 4/1/2023
COMMUNITY
We call Richmond and surrounding areas home.
Where we serve
Bio-One of Richmond is owned and operated locally by Marc Garber. He is from Glen Allen and his office serves Richmond.
Why we’re here
The Richmond deserves the best in hoarding cleaning. And the best requires a local team that understands the ins and outs of the community it serves. Bio-One of Richmond is here ready to help.
