Hoarding is often a complicated and difficult situation. It takes deep trust between us and the client in order to be successful at cleaning the property. Many companies simply won’t take the time to develop that necessary trust.
Our Richmondhoarding cleaning technicians are highly-skilled professionals with unmatched compassion, discretion, and experience for the most challenging hoarding cleaning jobs.
We are here for you when you need us for any Richmond hoarding cleanup situation. Whatever you need, know that on the other end of the line will be a supportive, understanding, and responsive Bio-One of Richmond team member who is ready to help.
An experienced team member will introduce themselves, tour the property, and learn about your unique needs, expectations, and goals.
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We are mindful of personal property and valuables
Our technicians make it a priority to try to find and save items of value such as wallets, keys, coin collections, legal documents, photo albums, baseball cards, or more.
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Your satisfaction is important
We want to make sure you are satisfied and happy with our work. If for some reason something else needs to be done, we are here for you.
THE Richmond Hoarding Cleanup TEAM Near You
Help first. Discretion always.
Following up first responders, we’re the last to leave, having discreetly restored the space so those affected can begin to move forward.
Marc Garber
Owner
Marc Garber, owner of Bio-One of Richmond, is a ninth-generation Virginian and father of three. Marc was born in Richmond and raised in Roanoke and Northern Virginia before returning to Richmond in 2002. Marc holds degrees from Radford University and George Mason University School of Law. With 20 years of experience working in healthcare, and 4 years of bio-hazard & hoarding experience, Marc is passionate about helping fellow Virginians in their time of need and contributing to the local community. He is an alumni of the Chesterfield Police Citizens Academy, and Hanover County Citizens Emergency Response Team (CERT). Marc & his team love finding lost treasures and returning them to clients, as well as compassionately helping people who are experiencing tragedy - we can't fix everything, but we can take at least care of at least one issue or two, assisting with piece of mind. Favorite charities include Children's Hospital of Richmond, CARITAS Richmond, and Richmond Habitat ReStore (part of Habitat for Humanity). We often donate items clients don't need.
Mark and his crew were incredibly professional and thorough, and under very difficult and sensitive circumstances. I generally do not leave reviews, but I feel that strongly about how helpful they were and I want others to know as well. I honestly cannot recommend them highly enough.
Brian D., Richmond, 7/1/2023
I see why Mark has a 5 star rating. I had the pleasure of speaking to him over the phone. I have not used services as of yet as we are not sure of the course of action yet on my part. Mark spent a total of 32 minutes with me on the phone listening to my special situation, called a competitor of his thinking he may be better suited for the job, called me back to follow up for 15 more minutes. With the situation I have many people write others off as crazy or made up in your head, especially doctors, yes doctors of all people. Mark listened and offered suggestions and knew of one former client of his in the same situation. He cares about people in general and has empathy and compassion. In the even that I do need this type of service I will certainly use him and write another review but I felt just this interaction with him speaks volumes. Thank you Mark for being a listening ear and a compassionate caring empathetic human. You didn’t write me off when all others have. I thank you sir!
April Carneal, Richmond, 10/1/2024
Marc Garber and the Bio-One team are simply excellent. Marc is a wonderful communicator and problem solver. He brings a wealth of experience to any job. After our initial consultation, where he paid close attention to detail and took numerous photographs, he wrote up a comprehensive and thorough report to guide every step and help us achieve the desired results. Highly recommend!
Erica Baez, Midlothian, 04/2022
This company is Qualified, Thorough, and Professional! But what really sold us was their humility and compassion to our situation. We needed a cleanup company during a tragedy and there was no way of getting around it! We consulted with a few companies and Bio-One Richmond was our choice! They talked us through the cleanup process, were sensitive to our needs and alleviated stress. Unfortunately companies take advantage of people in such circumstances- all about the bottom line and no concern for people. Bio-One Richmond was AMAZING! And their estimate was half the cost of the other companies! We highly recommend Bio-One Richmond!!
Olivia Murphy, Richmond, 1/21/2023
While I haven't used Bio-One, I've known Marc for over 30 years. He is very customer-focused, tries to do the right thing, and is intelligent, compassionate, and hard-working. If you need these types of services, you should definitely consider Marc.
Chris Tomseth, Midlothian, 04/08/2020
At the worst time of my families life, this company made what was anticipated to be the worst thing in the world to do the easiest part of this tragedy. From contacting the company and speaking with Mark to his team everything was handled professionally, with empathy, and respectfully. Chase and Chloe's response at the house was liken to having your friends come help you deal with a terrible situation. They made me feel supported, they were informative and made what I feared to be the worst part of dealing with a suicide the easiest so far. I highly recommend this company that helps you deal with the cleanup as well as other things you just don't know about when someone dies in this manner. I rarely do reviews because it's not often I feel so passionate about something a business has done. This company exceeded my expectations and truly does what no one else ever wants to do. I'm beyond grateful for the as individuals and a company!
Cathy Marie Locke, Midlothian, 04/28/2021
I reached out to BioOne because I had raccoons in my attic space and needed to determine what type of cleaning needed to take place after I evicted them. The owner at BioOne Marc was extremely helpful and flexible working with my schedule. He came by to inspect my attic and literally boosted himself into the attic space through my small access door in the ceiling. He crawled his way through the attic across the joists and was able to locate some raccoon feces but it wasn’t much since the raccoons were only up there for maybe a week. He took thorough pictures and removed the feces right on the spot and didn’t recommend that I needed further cleaning service based on his examination. I was extremely impressed with Marc’s friendliness and willingness to go into the attic where other companies were not willing to. I highly recommend Marc and his services!
Austin Hucks, Richmond, 11/1/2024
There's nothing Bio-One Richmond can't handle. Honest company with incredible integrity.
Shane Krantz, Richmond, 9/3/2022
COMMUNITY
We call Richmond and surrounding areas home.
Where we serve
Bio-One of Richmond is owned and operated locally by Marc Garber. He is from Glen Allen and his office serves Richmond.
Why we’re here
The Richmond deserves the best in hoarding cleaning. And the best requires a local team that understands the ins and outs of the community it serves. Bio-One of Richmond is here ready to help.
