Thank you for trusting us. We're ready to serve you!
What's Next:
If this is an emergency, please call our office immediately for the quickest response possible 585-575-0793
One of our team members will contact you shortly to learn more about your needs and goals, and to schedule an estimate.
A remediation proposal will be created and tailored to your needs. The proposal will include estimated pricing, timelines, and processes.
Once the proposal is approved, our team of experienced and discreet professionals will get to work for you.
If needed, Bio-One of Rochester will also work directly with your insurance company and start the claim process for you.
You Can Count On
Compassion
Experience
Respect
Although I did not use this company, I will say that Keith exudes professionalism. He promptly returned my phone call. Made an appointment for an estimate. And then proceeded to communicate effectively that on he was unable to keep our appointment due to emergency responses, and offered to reschedule for the following week. Due to the prompt and continuous communication, I would recommend anyone give this company a call.
Marlena R Campbell, Rochester, 9/5/2024
Kevin & his team are fantastic & deliver home runs on every level. Highest marks.
Josh Henry, Rochester, 11/2023
Due to the wonderful reviews I called Kevin when we were in dire need after an unexpected tragedy. He was fast engaging and professional all at the same time! He was a bright spot during a horrible ordeal! He cleaned up beyond our expectations!
Denise 101, Rochester, 10/4/2024
Amazing experience from start to finish. Very professional, on time, and the quality of work exceeded expectations. Highly recommend!
morgan kunigan, Rochester, 12/2025
We engaged Bio-One to clean a relative's home because she needed to move into a nursing home. They did a top-notch job and got the property ready to go on the market. Great communication and thorough work, including identifying and saving important documents and memorabilia. This process is difficult and they handled it with empathy and compassion.
Amaris Elliott-Engel, Rochester, 2/1/2024
I wouldn’t even bother calling another company. These are THE guys to use. A definite 5+ when it comes to communication and execution. Kevin and his crew could not be any kinder or understanding. I’d use them again in a heartbeat. In a word … OUTSTANDING.
Carl Conge, Rochester, 8/5/2024
Kevin was incredible! Kevin answered my call straight away and made time to help my family the next morning. When he arrived, Kevin was non-judgmental in his assessment and clear about the next steps, timelines, and costs. He and his truck are without logos which maintains privacy. He was kind, supportive, and communicative throughout the day, making us confident in his services. I can't emphasize enough what a genuinely good human Kevin is and how much he helped our family. If you want to work with someone who is respectful, non-judgmental, diligent, fast, and very very hard working.... call Kevin now!
Kristen Burmester, Rochester, 12/2025
Kevin and Amanda literally saved us. Firstly, I called Kevin in a frenzy after 6 PM on a weekday because we discovered mouse and rat feces all over our belongings in our rental. He listened to our concerns and was very pleasant to speak to from the start. He came to provide us with an initial overview within a couple working days. He was very kind and thorough and his inspection of the space that needed help. He He provided the estimate very quickly and he gave us time that we needed to go over everything in detail and answered any questions that we had. We scheduled with him and he was able to come so quickly with his colleague. The work was done incredibly meticulously and they finished ahead of schedule. They were incredibly conscientious of our needs and time, and always notified us of everything going on every step of the way. They truly went above and beyond. They helped us so much and we are incredibly grateful. We are almost sad that we are moving away from his region in case we ever needed him again because we would not hesitate to call Kevin if we needed future decontamination services. We highly recommend this service team and company. Do not look any further there literally incredible. We cannot thank you enough! A couple before and after photos provided. The last photo is how organized the room was at the end! Sparkling clean.
Victoria Hoffman, Rochester, 6/5/2024
This is a wonderful company to work with. Kind, understanding and incredibly hard working and responsive, Kevin and his crew make hard work seem simple. If you ever wished that you could find help that can make a difference beyond just cleaning, this is the place. When I read the reviews before calling them, I wondered if they were real, and they most certainly are. Don't hesitate, they will take good care of you!
Marie, Rochester, 06/2025
Kevin, Amanda, and the whole crew are AMAZING! Their compassion, dedication, communication, and attention to detail are truly far beyond what I've experienced with any other company. They took a huge, extremely difficult project and made it easy from start to finish. Not only is the work they do wonderful, but they lead with empathy and understanding-a rare thing to find. They went above and beyond in every single way. Thank you so much, Kevin and crew! I don't know what I would have done without you guys, and I will recommend you over and over again!
Laurel Reed, Rochester, 9/5/2024
After 20+ years in this industry, we know what works