Thank you for trusting us. We're ready to serve you!
What's Next:
If this is an emergency, please call our office immediately for the quickest response possible 585-575-0793
One of our team members will contact you shortly to learn more about your needs and goals, and to schedule an estimate.
A remediation proposal will be created and tailored to your needs. The proposal will include estimated pricing, timelines, and processes.
Once the proposal is approved, our team of experienced and discreet professionals will get to work for you.
If needed, Bio-One of Rochester will also work directly with your insurance company and start the claim process for you.
You Can Count On
Compassion
Experience
Respect
Although I did not use this company, I will say that Keith exudes professionalism. He promptly returned my phone call. Made an appointment for an estimate. And then proceeded to communicate effectively that on he was unable to keep our appointment due to emergency responses, and offered to reschedule for the following week. Due to the prompt and continuous communication, I would recommend anyone give this company a call.
Marlena R Campbell, Rochester, 9/5/2024
Kevin and Amanda did an incredible cleaning job for us. Our house had accumulated years of rodent damage primarily in two rooms. The two of them fully removed the drop ceiling tiles and hardware, disposed of all of the soiled insulation, and fully sanitized EVERYTHING in both rooms efficiently and professionally. Kevin was an absolute gem to work with from start to finish and I highly recommend calling him for any and all of your deep cleaning needs!
Laura Wright, Rochester, 3/1/2025
I called Bio-One to clean up an old rodent infestation in my basement. From the first point of contact, Kevin was responsive, courteous and professional. The clean up took one day, in which they stripped out the drop ceiling I wanted removed, and cleaned and sanitized every (and I mean EVERY) inch of my basement from floor to ceiling. They even tidied up the storage bins and other items on the shelves to look immaculate. Decades of dust, cobwebs, rodent waste and nesting was completely cleansed from every corner—and best of all I didn’t have to see any of it on its way out! They are very discrete with removal and disposal. The team went above and beyond my expectations and I would highly recommend them to anyone! I don’t have to be afraid of my basement anymore.
Courtney E, Rochester, 6/5/2024
Unfortunately there may be a time crime scene services are needed. Bio-One will leave fully habitable / operational property with complete discretion and unmarked vehicles at any special requests. They also work with your insurance company. The owner Kevin, is the most considerate and compassionate person for the job. Attention to detail is key and he possesses that quality.
Monica Lowrie, Ithaca, 11/2023
Kevin, Amanda, and the whole crew are AMAZING! Their compassion, dedication, communication, and attention to detail are truly far beyond what I've experienced with any other company. They took a huge, extremely difficult project and made it easy from start to finish. Not only is the work they do wonderful, but they lead with empathy and understanding-a rare thing to find. They went above and beyond in every single way. Thank you so much, Kevin and crew! I don't know what I would have done without you guys, and I will recommend you over and over again!
Laurel Reed, Rochester, 9/5/2024
I wouldn’t even bother calling another company. These are THE guys to use. A definite 5+ when it comes to communication and execution. Kevin and his crew could not be any kinder or understanding. I’d use them again in a heartbeat. In a word … OUTSTANDING.
Carl Conge, Rochester, 8/5/2024
11/10 would recommend ! Kevin helped me find plumbing assistance even before he came over to clean up and sanitize my basement. He did a great job and he is genuinely interested in helping you out in a pinch. Thanks again !!!
Amanda Reed, Rochester, 2/1/2025
Kevin and his team are true professionals and really care! We cannot thank them enough for handling everything during a really tough time. Highly recommended.
Garrett Chamberlin, Rochester, 5/1/2024
Kevin and Amanda literally saved us. Firstly, I called Kevin in a frenzy after 6 PM on a weekday because we discovered mouse and rat feces all over our belongings in our rental. He listened to our concerns and was very pleasant to speak to from the start. He came to provide us with an initial overview within a couple working days. He was very kind and thorough and his inspection of the space that needed help. He He provided the estimate very quickly and he gave us time that we needed to go over everything in detail and answered any questions that we had. We scheduled with him and he was able to come so quickly with his colleague. The work was done incredibly meticulously and they finished ahead of schedule. They were incredibly conscientious of our needs and time, and always notified us of everything going on every step of the way. They truly went above and beyond. They helped us so much and we are incredibly grateful. We are almost sad that we are moving away from his region in case we ever needed him again because we would not hesitate to call Kevin if we needed future decontamination services. We highly recommend this service team and company. Do not look any further there literally incredible. We cannot thank you enough! A couple before and after photos provided. The last photo is how organized the room was at the end! Sparkling clean.
Victoria Hoffman, Rochester, 6/5/2024
If you find yourself in need of help in cleaning up a biohazard…you need someone you can trust to see you through that process. Kevin is that person. He is not only experienced, knowledgeable and competent…he is supportive and compassionate! He gets what you’re going through! I recommend him without hesitation!
Sandra Silliman, Rochester, 10/4/2024
After 20+ years in this industry, we know what works