Thank you for trusting us. We're ready to serve you!
What's Next:
If this is an emergency, please call our office immediately for the quickest response possible 585-575-0793
One of our team members will contact you shortly to learn more about your needs and goals, and to schedule an estimate.
A remediation proposal will be created and tailored to your needs. The proposal will include estimated pricing, timelines, and processes.
Once the proposal is approved, our team of experienced and discreet professionals will get to work for you.
If needed, Bio-One of Rochester will also work directly with your insurance company and start the claim process for you.
You Can Count On
Compassion
Experience
Respect
Kevin and the Bio team was absolutely outstanding—prompt, professional, and completely judgment-free. His approach made my family and me feel comfortable and confident that we had made the right choice. Our property was severely infested with mice, and now it looks absolutely fabulous. The results went far beyond my expectations. I truly appreciate the professionalism, care, and respect shown throughout the entire process.
Jim Mcinnis, Rochester, 09/2025
I had a great experience with Kevin for a recent basement cleaning. After my initial call, he was able to come out for an assessment and quote the very next day, which was impressive, especially since my service wasn't an emergency. He then scheduled the job for just over a week later. Kevin walked me through his process before starting (including talking about his cleaning agents), and then, after completing the work, he showed me the finished areas using a scope camera. Kevin worked hard throughout the day and provided clear communication which was appreciated. The price was all inclusive and there was no nickel and diming for all the work performed. I definitely recommend Bio-One's services
Kurt Button, Rochester, 07/2025
Kevin and his team are true professionals and really care! We cannot thank them enough for handling everything during a really tough time. Highly recommended.
Garrett Chamberlin, Rochester, 5/1/2024
Kevin, Amanda, and the whole crew are AMAZING! Their compassion, dedication, communication, and attention to detail are truly far beyond what I've experienced with any other company. They took a huge, extremely difficult project and made it easy from start to finish. Not only is the work they do wonderful, but they lead with empathy and understanding-a rare thing to find. They went above and beyond in every single way. Thank you so much, Kevin and crew! I don't know what I would have done without you guys, and I will recommend you over and over again!
Laurel Reed, Rochester, 9/5/2024
Kevin approaches every aspect of his life with kindness, compassion, empathy and after careful observation, a plan for how to leave the situation better than he found it. I cannot think of a better prepared person to handle complex, delicate situations than him.
Ann Blue, Ithaca, 11/2023
Contacting BioOne was the best call I ever made in the midnight hour 🥹 Depression had me in a very dark place, and I know I needed help. I explained to Kevin I was struggling with cluttering and battling my arch nemesis the laundry. I was treated with such compassion, professionalism, and respect. While the tech was helping me sort through the decluttering process, every moment of progress was met with words of encouragement and positivity. At one point I broke down crying because I was finally in the present and I realized I had 6 months worth of laundry and I had no idea where to start. It’s one thing to have a company come in to service a client and leave them to continue the cycle of losing control. However, Kevin/ Bio One left me with a laundry sorting system so I can manage laundry to avoid falling back to the dark place I was. I plan on using them again in the future as I prepare for a future move.
Kenya Small, Rochester, 06/2025
If you find yourself in need of help in cleaning up a biohazard…you need someone you can trust to see you through that process. Kevin is that person. He is not only experienced, knowledgeable and competent…he is supportive and compassionate! He gets what you’re going through! I recommend him without hesitation!
Sandra Silliman, Rochester, 10/4/2024
Attempting to write this, I’m overcome with emotion. Like many, my family met Kevin at a time of extreme sadness and loss. Kevin was a beacon of light during a very dark time. I am extremely grateful for not only the professional services he provided my family, but also for his kind, warm, and caring nature. You can tell this isn’t about a paycheck for Kevin, as he goes above and beyond for his clients. He was easy to reach 24/7, extremely communicative, transparent, efficient, and paramount to me- he led with empathy. He impressed us so much with the bio clean he competed, that we didn’t hesitate to hire him to clean out the remainder of my father’s estate after he passed. Kevin- thank you SO much from the bottom of our hearts! Words can’t express just how thankful we are for you!!!
Emily Johncox, Rochester, 5/1/2024
Don’t shop around. Kevin is your guy! Kevin was incredible. He went above and beyond any other company I have ever worked with in this realm. He doesn’t nickel and dime you and is worth every penny. Kevin is reliable, hard-working, efficient yet thorough, thoughtful, realistic, communicative, and most of all, kind. My elderly Aunt was living in a hoarding situation with a debilitating disease. Kevin took the time to chat with me about what we were looking for in terms of clean up for her and then he met with her individually to go over details and strategy. He didn’t judge her or make her feel any kind of negative way. He eased her about the situation and promised he would take care of it in a way that worked for her. We cannot thank him enough. You can 100% rely on Kevin. He is truly the best!
Kate Sutherland, Rochester, 12/5/2024
Amazing service from start to finish. Willing to work with prices, They really helped my family during a difficult time. Respectfully, professional, hard working. I would without a doubt hiring again if I ever needed to!
Evander Coleman, Rochester, 07/2025
After 20+ years in this industry, we know what works