Thank you for trusting us.
We're ready to serve you!

I had a great experience with Kevin for a recent basement cleaning. After my initial call, he was able to come out for an assessment and quote the very next day, which was impressive, especially since my service wasn't an emergency. He then scheduled the job for just over a week later. Kevin walked me through his process before starting (including talking about his cleaning agents), and then, after completing the work, he showed me the finished areas using a scope camera. Kevin worked hard throughout the day and provided clear communication which was appreciated. The price was all inclusive and there was no nickel and diming for all the work performed. I definitely recommend Bio-One's services

Although I did not use this company, I will say that Keith exudes professionalism. He promptly returned my phone call. Made an appointment for an estimate. And then proceeded to communicate effectively that on he was unable to keep our appointment due to emergency responses, and offered to reschedule for the following week. Due to the prompt and continuous communication, I would recommend anyone give this company a call.

I called Bio-One to clean up an old rodent infestation in my basement. From the first point of contact, Kevin was responsive, courteous and professional. The clean up took one day, in which they stripped out the drop ceiling I wanted removed, and cleaned and sanitized every (and I mean EVERY) inch of my basement from floor to ceiling. They even tidied up the storage bins and other items on the shelves to look immaculate. Decades of dust, cobwebs, rodent waste and nesting was completely cleansed from every corner—and best of all I didn’t have to see any of it on its way out! They are very discrete with removal and disposal. The team went above and beyond my expectations and I would highly recommend them to anyone! I don’t have to be afraid of my basement anymore.

Kevin and his team helped our family in a time of need. Business name says Rochester but they can come to Buffalo and surrounding areas! After my dad was rushed to the ER after losing a lot of blood, we had a big mess to clean up and furniture was not salvageable. Simultaneously, we were at the hospital caring for our loved one. Kevin and his team were able to provide an estimate same day and was available the next afternoon for the job. They removed damaged furniture, cleaned the floors and tiles, and were very kind. This took a huge weight off our shoulders. I hope we never have to use this service again but if we do, I will call Kevin.

11/10 would recommend ! Kevin helped me find plumbing assistance even before he came over to clean up and sanitize my basement. He did a great job and he is genuinely interested in helping you out in a pinch. Thanks again !!!

Don’t shop around. Kevin is your guy! Kevin was incredible. He went above and beyond any other company I have ever worked with in this realm. He doesn’t nickel and dime you and is worth every penny. Kevin is reliable, hard-working, efficient yet thorough, thoughtful, realistic, communicative, and most of all, kind. My elderly Aunt was living in a hoarding situation with a debilitating disease. Kevin took the time to chat with me about what we were looking for in terms of clean up for her and then he met with her individually to go over details and strategy. He didn’t judge her or make her feel any kind of negative way. He eased her about the situation and promised he would take care of it in a way that worked for her. We cannot thank him enough. You can 100% rely on Kevin. He is truly the best!

Kevin & his team are fantastic & deliver home runs on every level. Highest marks.

My experience with Bio-One of Rochester is limited to my interactions with and observations of the company's owner, and I cannot express in this medium what a professional, thorough, and thoughtful person Kevin is. His attention to detail and being such a careful listener will help ease stress.

Kevin and Amanda literally saved us. Firstly, I called Kevin in a frenzy after 6 PM on a weekday because we discovered mouse and rat feces all over our belongings in our rental. He listened to our concerns and was very pleasant to speak to from the start. He came to provide us with an initial overview within a couple working days. He was very kind and thorough and his inspection of the space that needed help. He He provided the estimate very quickly and he gave us time that we needed to go over everything in detail and answered any questions that we had. We scheduled with him and he was able to come so quickly with his colleague. The work was done incredibly meticulously and they finished ahead of schedule. They were incredibly conscientious of our needs and time, and always notified us of everything going on every step of the way. They truly went above and beyond. They helped us so much and we are incredibly grateful. We are almost sad that we are moving away from his region in case we ever needed him again because we would not hesitate to call Kevin if we needed future decontamination services. We highly recommend this service team and company. Do not look any further there literally incredible. We cannot thank you enough! A couple before and after photos provided. The last photo is how organized the room was at the end! Sparkling clean.

Due to the wonderful reviews I called Kevin when we were in dire need after an unexpected tragedy. He was fast engaging and professional all at the same time! He was a bright spot during a horrible ordeal! He cleaned up beyond our expectations!