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What's Next:
If this is an emergency, please call our office immediately for the quickest response possible 585-575-0793
One of our team members will contact you shortly to learn more about your needs and goals, and to schedule an estimate.
A remediation proposal will be created and tailored to your needs. The proposal will include estimated pricing, timelines, and processes.
Once the proposal is approved, our team of experienced and discreet professionals will get to work for you.
If needed, Bio-One of Rochester will also work directly with your insurance company and start the claim process for you.
You Can Count On
Compassion
Experience
Respect
Due to the wonderful reviews I called Kevin when we were in dire need after an unexpected tragedy. He was fast engaging and professional all at the same time! He was a bright spot during a horrible ordeal! He cleaned up beyond our expectations!
Denise 101, Rochester, 10/4/2024
Don’t shop around. Kevin is your guy! Kevin was incredible. He went above and beyond any other company I have ever worked with in this realm. He doesn’t nickel and dime you and is worth every penny. Kevin is reliable, hard-working, efficient yet thorough, thoughtful, realistic, communicative, and most of all, kind. My elderly Aunt was living in a hoarding situation with a debilitating disease. Kevin took the time to chat with me about what we were looking for in terms of clean up for her and then he met with her individually to go over details and strategy. He didn’t judge her or make her feel any kind of negative way. He eased her about the situation and promised he would take care of it in a way that worked for her. We cannot thank him enough. You can 100% rely on Kevin. He is truly the best!
Kate Sutherland, Rochester, 12/5/2024
Kevin was AMAZING to work with! Extremely responsive and easy to get a hold of. He was able to get my job in quickly and was in and out in a day. He had Amanda helping him and they were both detail oriented and went above and beyond. Amanda even wiped down some shelving units in the basement for me. I had planned on doing this but never mentioned it to them. Great communication, great work, thoughtful people, and a joy to do business with. 10/10 would recommend.
Jaylea Marie, Rochester, 06/2025
Kevin and Amanda did an incredible cleaning job for us. Our house had accumulated years of rodent damage primarily in two rooms. The two of them fully removed the drop ceiling tiles and hardware, disposed of all of the soiled insulation, and fully sanitized EVERYTHING in both rooms efficiently and professionally. Kevin was an absolute gem to work with from start to finish and I highly recommend calling him for any and all of your deep cleaning needs!
Laura Wright, Rochester, 3/1/2025
Unfortunately there may be a time crime scene services are needed. Bio-One will leave fully habitable / operational property with complete discretion and unmarked vehicles at any special requests. They also work with your insurance company. The owner Kevin, is the most considerate and compassionate person for the job. Attention to detail is key and he possesses that quality.
Monica Lowrie, Ithaca, 11/2023
I called Bio-One to clean up an old rodent infestation in my basement. From the first point of contact, Kevin was responsive, courteous and professional. The clean up took one day, in which they stripped out the drop ceiling I wanted removed, and cleaned and sanitized every (and I mean EVERY) inch of my basement from floor to ceiling. They even tidied up the storage bins and other items on the shelves to look immaculate. Decades of dust, cobwebs, rodent waste and nesting was completely cleansed from every corner—and best of all I didn’t have to see any of it on its way out! They are very discrete with removal and disposal. The team went above and beyond my expectations and I would highly recommend them to anyone! I don’t have to be afraid of my basement anymore.
Courtney E, Rochester, 6/5/2024
I wouldn’t even bother calling another company. These are THE guys to use. A definite 5+ when it comes to communication and execution. Kevin and his crew could not be any kinder or understanding. I’d use them again in a heartbeat. In a word … OUTSTANDING.
Carl Conge, Rochester, 8/5/2024
Kevin approaches every aspect of his life with kindness, compassion, empathy and after careful observation, a plan for how to leave the situation better than he found it. I cannot think of a better prepared person to handle complex, delicate situations than him.
Ann Blue, Ithaca, 11/2023
Although I did not use this company, I will say that Keith exudes professionalism. He promptly returned my phone call. Made an appointment for an estimate. And then proceeded to communicate effectively that on he was unable to keep our appointment due to emergency responses, and offered to reschedule for the following week. Due to the prompt and continuous communication, I would recommend anyone give this company a call.
Marlena R Campbell, Rochester, 9/5/2024
We engaged Bio-One to clean a relative's home because she needed to move into a nursing home. They did a top-notch job and got the property ready to go on the market. Great communication and thorough work, including identifying and saving important documents and memorabilia. This process is difficult and they handled it with empathy and compassion.
Amaris Elliott-Engel, Rochester, 2/1/2024
After 20+ years in this industry, we know what works