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First off I have to start with Nicole. She was pleasant and very helpful from the beginning. She definitely made what was a very hard situation very smooth and easy and communicated very well with me. She went above and beyond to also communicate with me on a professional basis and also extended out an arm on a personal basis. It was like i was working with a friend during this whole situation. She and her team were of great help and more than willing to go above and beyond what they had to, to fulfil their "jobs". Nicole's team treated myself and our property with great care and professionalism. They were very personable, caring and once again went above and beyond to help. I definitely recommend Nicole and her staff to anyone that is in need of their services. I am happy to give my reference.

I hired Bio-One Albuquerque while I was in a rehab center recovering from a serious injury. After years of neglect, my house needed extreme cleaning so that it was safe for me to move back home even while I was still somewhat impaired and recovering. The place was too far gone for regular maid services. It is hard to trust people in your home sight unseen, but the minute I talked to Luis on the phone, I knew I could trust them implicitly. Everyone I dealt with was kind, non-judgmental, helpful and considerate. They also subcontracted a plumber for much-needed basic repairs which included fixing an ongoing leak, and Bio-One supervised the work. Overall, they created a safe, clean, livable space for me to return home to. They went above and beyond to take care of my needs beyond the signed contract. For example, they removed a defunct refrigerator and re-arranged my garage to make room to store my car indoors. Storing the car inside was their idea; they thought that would be safer for the car in my weeks of absence. Luis offered to get both items done at no extra cost. When I called them a few days after my return home to ask where my broom and dustpan were, they stopped by that same morning to give me a new broom and dustpan they had just purchased! Another example of above and beyond, and caring about customer outcome. I appreciated their kindness very much. I did not even know there were companies to do this kind of what they call **extreme cleaning** of bad spaces and Bio-One was the right company to call. They will respond to difficult situations with real caring and insight. They are trustworthy and will do things right. They are a true help and will solve difficult situations for their clients.

This company is quick and caring. Made two separate trips to accommodate us. Everything was handled professionally and communicated perfectly. Highly recommend!!

The customer provided a star rating without leaving any feedback,

Nicole Portillo has gone above and beyond! She cleaned my house after a tragic incident and she has just done so much to help me! She made it easy for me not to worry about the situation I was having.

Bio-One did an excellent job for me on short notice. I needed mouse droppings cleaned from a large shed, on shelving and floor. The two techs who came out were great to work with; the area was thoroughly cleaned and sanitized. Gave me peace of mind to have a clean and safe shed again. Highly recommend.

This is a review I never thought I would have to write, but unfortunately I was in need of Bio-One's services after my father unexpectedly passed away in his home. I am so grateful I found Bio-One as I was completely lost in such a difficult time. Even though I live out of state, Nicole was so responsive and able to begin cleanup of my father's home so quickly. She did an amazing job. Not only that, her kindness and compassion brought me peace during this devastating time. Nicole truly went above and beyond. She really is an angel! I would absolutely recommend Bio-One to anyone in need of similar services.

I worked with Nicole, who was absolutely amazing and extremely caring to myself and situation, to understand the clean up process and how to navigate a hoarding house. Nicole always showed up on time, gave great examples of how they would perform work, and she was so generous with her time and compassion. I will highly recommend her services and appreciate everything she does. Nicole was able to search and locate childhood pictures and mementos that either I had forgotten were in the house or didn’t know they existed. She was fast and diligent in her work

Bio One wasawesome to work with. They were discreet and caring. They did an awesome job and handled all of the paperwork with the insurance company! Thank you for not being an added burden during our time of need. I would highly recommend.

The Bio-One team was excellent all around, from communication & coordination to efficiency & quality of the cleanup. I really appreciate that companies like this exist. They are professionals that you can rely on to get the job done, in what can be emotionally fraught and challenging situations. Thank you for your work Bio-One!