ABOUT BIO-ONE

Where Crisis Meets Compassion

Bio-One is the leading name in biohazard, hoarding, and crime scene cleanup services.

We specialize in cleaning up situations others cannot or will not handle, from trauma scenes to hoarding cleanups. Our jobs may be appalling, but our results are amazing.

Trusted By
8 Hour Refresher Certificate
First Aid USA Certificate
Mold Remediation Certificate
Decontect Certificate

Welcome to Bio-One

Our mission is clear and meaningful: We provide immediate, compassionate assistance for biohazard cleanup and handle every situation with the utmost discretion, expertise, and professionalism.

With over 20 years of dedicated service, our Bio-One teams nationwide are committed to helping first and handling business second.

Who We Serve

At Bio-One, we serve many clients, from individual homeowners and business owners to government agencies and community organizations. 

Our expert team handles complex biohazard situations with professionalism and discretion, including crime scenes, hoarding cases, and other toxic conditions. 

Whether assisting a family in crisis or collaborating with public health officials, our mission is to provide compassionate, reliable cleanup services tailored to each client's unique needs, restoring safety and peace to their environments.

Why choose Bio-One

Choosing Bio-One means choosing a partner committed to your well-being. Our rapid response team is available 24/7, ensuring help is always a phone call away. We handle every cleanup discreetly and professionally, working closely with insurance providers to ease our clients' financial burden.

We understand that every moment during—and immediately following—a crisis is critical. That’s why we prioritize immediate action and compassionate care as a true partner during your most challenging times. We’re here to help you move forward.

Rapid response

Quick deployment to address emergencies around the clock.

Experienced professionals

Every technician undergoes rigorous training and certification.

Compassionate service

We prioritize your emotional and physical well-being with care and sensitivity.

Insurance liaison

We work closely with insurance companies to ease your burden.

Community commitment

We collaborate with local authorities, community groups, and health services.

Our Approach

Our process begins with a 24/7 response team ready to address your needs promptly. Upon receiving a call, we dispatch our local technicians, who thoroughly assess the situation and explain the cleanup procedure. We follow a careful plan to clean and sanitize the affected areas, ensuring proper transportation and disposal of all biohazardous materials. Our goal is to restore your property to its pre-incident condition, providing peace of mind during stressful times.

Meet Your Local Owner

John and Jen Symons
John and Jen Symons are the owners of Bio-One of Charlotte. Both John and Jen grew up in Michigan and moved to Charlotte, NC in 2007. John has worked in the restoration field for over ten years, and loves helping his customers. He uses his experience and expertise to help restore their client's homes to a safe and clean condition. Jen graduated from Central Michigan University and is passionate about helping those in need. John and Jen have two daughters and are very active in their community of Rock Hill, SC.

Our Commitment to Community and Quality

Beyond cleanup, Bio-One actively engages with local authorities, emergency services, and community organizations to promote safety and well-being in every community we serve. We believe in giving back and supporting those in need during challenging times.

As we continue to grow and serve more communities, our goals remain aligned with our founding principles: to provide reliable, responsive service that prioritizes our clients' needs and contributes positively to their recovery and well-being. Bio-One remains dedicated to being a beacon of support and professionalism in the biohazard cleaning industry.
Find your nearest Bio-One office

What our clients say

decontamination and biohazard cleaning services reviews
J B, Charlotte, 05/2022
Bio-One reps were very considerate and helpful with me as we worked through a very difficult family situation. They went above and beyond to treat us like valued customers and job was very well done. Service: Deep clean
decontamination and biohazard cleaning services reviews
GHC Building Maintenance, Charlotte, 05/2022
decontamination and biohazard cleaning services reviews
Martha, Charlotte, 04/2022
They removed a house full of junk and old furniture, including an upright piano, and disposed in dumpster. They found a lot, a lot of loose change, which they handed over to me. They cleaned out the kitchen cabinets, wiped down all the interiors and exteriors of cabinets, wiped down all appliances, counters, light fixtures, floors, walls, bathrooms. It was all done efficiently and with care in about a day and a half. They kept me posted on when they would be there and when they were leaving. Really professional and very nice crew

Our Expertise

Behind Bio-One's success are dedicated professionals trained to the highest standards in biohazard cleanup. Our technicians are certified and deeply experienced in navigating complex cleanup scenarios with empathy and efficiency.

Our Promise

At Bio-One, we believe in integrity, discretion, and a deep commitment to our client's well-being. Every team member embodies these values, handling each project with the utmost care and integrity.

We operate on the pillars of trust, compassion, and professionalism. Every member of our team, from technicians to support staff, upholds these values by providing discreet, respectful, and meticulous service. We understand the sensitive nature of our work and approach every job with the confidentiality it deserves.

Certifications and Achievements

8 Hour Refresher Certificate
First Aid USA Certificate
Mold Remediation Certificate
Decontect Certificate

Our History

Founded over twenty years ago, Bio-One began with a singular mission: to provide unparalleled cleanup services that blend innovation and compassion. 

Our founder sought to offer compassionate support to those dealing with the unimaginable. This ethos of "Helping First, Business Second" has guided us through countless cleanups, affecting positive change in people's lives during their most vulnerable moments.

From our humble beginnings, we've grown into a trusted name in biohazard remediation, serving diverse clients, from individual households to national governments.

Our Vision

Our mission is clear: to serve our communities by delivering expert biohazard cleanup services with experience, compassion, and respect. We envision leading our industry, setting the standard for professionalism and care in every cleanup task we undertake.

WORK WITH US

Bio-One Is Here for You 24/7

Trust Bio-One to deliver when you need compassionate, expert biohazard cleanup services. For immediate assistance or to learn more about our services, please call us at 704-726-5905. Our team is ready to help you 24/7 with compassionate, professional biohazard cleanup services. Your safety and peace of mind are our top priorities.

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